Was going to this Vet for my dog. Many problems of price but also competence…read more 1. Went to pick up her monthly flea and tick medication and it was just handed to me as she was young without weighing her. I asked if he would like to weigh her then realized he was about to sell me the wrong dosage. No apology and I don't think even realized the problem with what he did even was. 2. Was quoted about $875 to get her spayed. Then when it was time . They tacked on A) $225 as she was just over a year old B) Hundreds more for blood test never spoken about previously before the general anesthesia. C) was informed after surgery that if she develops diarrhea to immediately bring her back. She did later on and I brought her in immediately. Over $800 more for medications and special food, stool sample, hydration. The whole time it was just her shaking off the general anesthesia. She was fine a few hours later without taking any of the medication. Realizing how taken advantage off I got I asked for the office manager to call, never did until other requests weeks later basically saying too bad. They called with the stool sample results sure enough saying she was fine the whole time. Getting her spayed cost me over $2500. I've met 2 vet technician's who worked there previously at dog parks. They said that their post surgery instructions used to be that diarrhea an be expected sometimes after surgery and give it some time before bringing them back in. Adding that they left as the culture became a "how many blood tests did you sell this month type mentality" They try and explain the multiples higher costs by saying they are the "Gold Standard" but all the visits I've had were just the vet asking me if I noticed any change. Then petted her a bit and left. $225+ per. A combination of incompetence, horrible pricing and overall lack of interest in many employees is a tough combination to find but here it is. I brought all this and more up to office manager who appeared to not worry about any of it. Didn't ask who was selling me the wrong dosage. I was shocked at the lack of management overall as well as staff. Many I'm sorry's but long after the money is in the bank. Couldn't suggest avoiding this place for any others more. For care and pricing try somewhere else.

I also would not recommend this place for pocket pets. The Vet that we had was Dr. Harnett, who…read morewas incompetent and did not care for our pet. Using the stethoscope on her was the closest she got. We spent over 2&1/2 hours there, empty waiting room and maybe 10 minutes total with Vet. Completely agree with everything that Paul F. said and this was a horrible experience for us and our helpless, adorable pet Joey! Go to Thousand Islands Vet Clinic, Gananoque, they were amazing in every way!!!

My stunning most faithful loving beast of a doberman ran into a pole and tore his chest wide open…read more I raced out of the field to find help only to find all 5 vet offices closed. I went home and called the Kingston Regional Pet Hospital on Midland Ave open after hours and said bring him right in. After a 15 minute drive there they opened the door and took my boy right in and said they would call me. Two hours later they called me and said I could pick him up. When I arrived my groggy boy was ready to go home. Upon inspection his chest was sewn to perfection with about 2 dozen stiches, had a temporary fluid drain installed and left with a bag full of pain killers and anti-biotics and all at a price I didn't wince, squirm and argue about. One day later he is back to his wonderful self again but with very limited movement for the next month.. I am ETERNALLY GRATEFULL for the exceptional treatment by the staff toward myself and especially for the speedy professional emergency medical treatment my boy needed immediately. I DON'T KNOW WHAT I WOULD HAVE DONE WITHOUT THE KINGSTON REGIONAL PET HOSPITAL. We are SO LUCKY to have this pet hospital in our region. I cannot thank them enough for their service as my boy is everything to me. D Nourry

The Kingston Regional Pet Hospital is bad. It was a Saturday night. There was something wrong…read morewith our dog's foot. I phoned the Kingston Regional Pet Hospital right away. The Kingston Regional Pet Hospital told us to wait until Monday and to take our pet to our regular vet. We trusted the Kingston Regional Pet Hospital so we listened to them. We took our pet to a local clinic on Monday. But it turns out that our dog had an infection in her foot. Infections need to be treated right away or they grow and spread. Because the Kingston Regional Pet Hospital had told us to wait two more days before taking our dog to a vet, the infection had been given two more days to grow in our dog's body. The infection had eaten half of our dog's foot by the time she was seen on Monday by a local veterinarian. Our dog was in severe pain. Our dog is now dead. And all we had needed were some antibiotics.

We have a 3 year old ShihTzu rescue who after many visits to Doggy Mama's feels at home. Stella is…read morehappy to go for days at a time and really enjoys all the love she gets from Lise and her fur family.

Great personal service. Very caring and understanding! Terrific team! My dogs love going there and…read moreso do I!

From the owner: At Frontenac Animal Hospital in Kingston, veterinarian Dr. B. Overgaard is dedicated to providing…read moreyour pet with compassionate health care. We offer dentistry, medical, nutritional and surgical services, to better take care of your beloved companion. For further information, call us today.

Urban Paws carries alot of high end dog products, that may seem very appealing for those who don't…read moremind spending the extra money for quality. Unfortunately this is where the quality ends. I have been to this store 3 times now, their dog food selection, while they "carry" great brands, they never have stock. I have also been for other products to find out they have it on "order". It has a very "stuck up" feeling about the store, and extremely bad customer service. I believe this place stays in business from its sister company Cataraqui Pet Hospital and the referrals that comes from them.

From the owner: Exceptional Customer Service Individualized Needs…read moreCounselling Specialty Pet Care Products

My two senior (11 1/2 yr brother and sister) Shih Tzus love going to see Ilona at Shake a Paw. They…read morego in looking like harry little monsters and come out looking like two well groomed Shih Tzus. Shake a Paw is an owner operated salon. Ilona has multiple years experience with all breeds. She has a clean, well equipped salon and is very reasonably priced. I would recommend anyone to give her a call.

What a great job she did on my 18 month old golden retriever. She cleaned out her old winter…read moreundercoat bathed her, cut her nails and nicely styled her fur. She is one happy girl and I am one happy dog dad.

I took my cat on Thursday, Feb.05, 2026 because she was not urinating and left her there most of…read morethe day so they could get urine and blood samples. The samples were to be sent somewhere and I was told by Dr. Jafari that I would get the results the next day. I waited until 2.00 p.m. and phoned to see if results were in but Dr. Jafari was not there and I was told by reception that Dr. Lleri was not comfortable "interfering" in Dr. Jafari's cases. I was told by reception that there was something showing in the urine test results and Dr. Jafari would call me on Monday. That meant three days at least that my cat was still unable to urinate. I hung up and called another clinic who have agreed to see me and my cat on Saturday since the inability to urinate is an emergency. Do not ever go to Kingston Veterinary Clinic.

The Kingston Veterinary Clinic misdiagnosed our dog twice. Year 2022, our dog lost a lot of…read moreweight, we could feel her spine through her skin. We thought it was cancer. We paid the Kingston Veterinary Clinic hundreds of dollars for diagnoses. The Kingston Veterinary Clinic to x-rays and performed blood tests. We were told that our dog's white blood cell count was high because "she is an old dog." The Kingston Veterinary Clinic told us that our dog did not have cancer: "no cancer." May 2023, our dog was making strange breathing noises. We paid the Kingston Veterinary Clinic hundreds of dollars for diagnoses. The Kingston Veterinary Clinic told us that our dog's breathing was normal. May 2023, a week later we take our dog to Ohio. The American clinic told us that our dog has a tumor in her abdomen and that she has abnormal breathing due to the Laryngeal Paralysis disease. We return to Canada. Dr. Llera pushes Librela on us. We phone our American vet: the Laryngeal Paralysis disease causes hind leg weakness, the Librela will do nothing to improve our dog's mobility. Conclusion: the Kingston Veterinary Clinic is bad.

I cannot recommend Kim enough! She is very conscientious and thorough and does an amazing job. What…read moreI love about getting my dog groomed here are the little touches: she takes detailed notes every time she grooms your dog so that she has a record of each grooming that she can refer to for future (cut style, shampoo/conditioner used, details about dog's reaction to the grooming, etc), your dog comes back with a cute handkerchief every time, and my dog loves getting the treat at the end. As much as my dog hates getting groomed, she loves Kim. I am no longer in Kingston and can't seem to find another groomer who is as great as Kim! What I miss most is feeling at ease knowing that my dog is in great hands whenever I left her with Kim. Unfortunately, I have not been able find a groomer who is as great in my new city. She's a tough act to follow!

Pet Valu at the Kingston Center. So my dog Marley had a full groom in January and I was told by…read moreAlex the groomer that it was ok for her to be groomed without proof of her Rabie shot, so I made another appointment for both my dogs to go in. Again Alex said it was ok as I explained my dogs are old and we live in an apartment Anyway I get a call this morning 2 days away from my appointment and said they can't groom my dogs after Alex said it was ok Never ever will do business with them again Now I have to wait for my dogs to be groomed until I can find another groomer Louise Cloutier

The service reps here are unfailingly helpful and have given me recommendations for kibble for my…read morepicky dog which has made him an excited guy at meal time. No more waste! Thank you, PetValu customer reps!