VCA Southeast was fantastic. My 80 pound dog Lola was bit in the nose by another dog. Doing significant damage. Basically ripped her nostril out. I called my vet that I've used for 30 years and they told me they didn't have time. So I called called VCA Southeast Portland and they were wonderful. They got Lola straight into surgery and fixed her nose. Dr. Ahmed Menikar was wonderful and did an absolute superb job. I am very grateful,and I would highly recommend VCA Southeast Portland. read more

VCA Southeast Portland Animal Hospital - Emergency Pet Hospital Near Me - Portland, Oregon

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We've taken our pets there for years and had mixed results. They've pressured us into predatory lending to cover $5,000 worth of dental expenses for an old, blind, and deaf dog. We found a kitten and they assured us she wasn't pregnant, so we ended up having kittens when we could've safely terminated the pregnancy. Then we couldn't afford to have them spay/neuter the kittens, so we had to go to CAT. They charged my kid $300 when his cat had worms. They will bleed you dry and then try to get you to borrow money for even more unnecessary and invasive procedures. read more

Dr. Currah is literally sent from above. She was able to squeeze our cat in last minute and actually took her health very seriously. We had taken our cat into VCA the week prior and were somewhat dismissed by the previous male veterinarian. When Dr. Currah evaluated our baby, she immediately knew something was very wrong and jumped into action. We had answers within hours. We cannot thank her and her team enough for being so accommodating. read more

Had to go for an emergency visit. We don't live in town but the office staff and Dr Gosney were really great and knowledgeable. Highly recommend! read more

This was our second visit here because our regular vet was too busy and it was another great (but also sad) experience. My daughter's best friend Koko was not doing well and I had a feeling we were not going to be taking her home. The front desk was so sweet, we got greeted immediately and Koko was taken to the back to get evaluated. We got some real unfortunate news about her condition and we decided that Koko was tired and needed her eternal rest pain free. We were taken into a "comfort room" and we were told to take all the time we needed. We were able to call and FaceTime family before Koko went to sleep. It's always hard to say goodbye to our furry best friends. They honestly do not live long enough. But the veterinarian and the staff here was so wonderful, informative, compassionate and we thought we got the best care. I would not hesitate to recommend this office read more

VCA Southeast Portland Animal Hospital - Saying our last goodbyes to our furry bestie - Emergency Pet Hospital Near Me - Portland, Oregon

I took my 7 year old bullmastiff here last weekend, she was suffering from bloat and unfortunately I had to make the heartbreaking decision to let her go. The vet was very knowledgeable and straightforward. She was compassionate while letting me know how dire our situation was. I never felt any pressure from the staff to take heroic measures which I appreciated. I got the straight facts. I felt the cost overall was pretty good, considering all they did for us. I appreciated the after care services as well. Would absolutely recommend read more

The Dr with no bedside manner looks at our dog sees she's 17 1/2 and she must need to have extensive, expensive blood tests and a full chest X Ray. Which she has had a nasally nose since we got her at 11 yrs old. And they wanted almost 2400.00 to start. read more

I was a new patient today- My sense or dog has a collapsed trachea. Our experience was excellent. All of the staff from my initial call for appointment to the day of service were so helpful and kind. I didn't know that vets existed like Dr. Emily Gosney, she was so kind and listened- wanting the very best for my girl. She's amazing!! read more

Great pet care center for both emergency and wellness care. I think I enjoyed it as much as my dog did. Especially pleased with the flea care. The first treatment was free. read more

Unfortunately, I found a cat, up the street, who was run over. I picked him up out of the road, and stopped at this office. They were so polite and helpful, letting me know that I could leave the deceased cat with them, and they would try to contact the owner. If this is how they operate, I certainly wouldn't hesitate to bring my animals in there. read more

I was referred to the Ophthalmology department with DR. Scherlie. He is amazing, honest and sweet! I was scared to bring in my cat and just stay in a go around and not find a definite answer to what was going on in his eye. But the DR thoroughly explained everything through. His intern was great as well! read more

VCA Southeast Portland Animal Hospital - My cat :) - Emergency Pet Hospital Near Me - Portland, Oregon

Clean, but there attitudes when there asked questions is very different. They told us we could have our money back and go else where all because I askes why it cost 120 more dollars than what they said for the exam. read more

I'm going to start this review by stating my dog's symptoms. My dog kept turning his head to the right and when he tried to put it straight he would cry, he was constantly running in circles and he could not hold himself up straight and kept falling because of it. This place INSISTED my family was feeding my dogs drugs and refused to hear us out. They gave my dog Narcan and said "Well it's obvious he's on something" despite my family explaining how he's an inside dog and only goes out to use the bathroom in our backyard (even then we keep a close eye on him and he's on a leash). My family was on call with my aunt during the situation because she's in the medical field and has many dogs through out her life, so she knew the right questions to ask. While my aunt was voicing her concerns the nurse told her "Ma'am I don't know who you are but you need to be quiet, I'm talking to the owners". Somewhere later in that conversation they were like "Ma'am if you keep talking I will leave" then walked out of the room completely. They also asked if we had any questions, but kept cutting my mom off as she was asking questions???? There's many other details that I'm forgetting about as I'm typing this, but overall my family had a terrible experience with this place. I would not recommend going here. (We went to another animal hospital after this and determined how he wasn't on drugs, they told us he was showing signs of having Central Vestibular Disease. So no, he wasn't "obviously on drugs".) read more

took my 15 years old percilla because she was having trouble breathing eating and hiding which indicated end of life the staff members were very compassinate and offered a monthly payment plan . read more

PLEASE TAKE THE TIME TO READ THIS! Do not go here, or if you do request a different vet than Menikar!! He was terrible! We rescued two dogs from abandonment, and took one of them (the chihuahua, "Beans") for a free first exam here to get her an intial first exam. Menikar was the vet that she seen. All he did was get her weight and listened to her with a stethoscope, asked what we were feeding her (which at that time we had her for 3 days and were giving her chicken breast and rice cuz she wasnt eating dog food and she needed to eat). He then ridiculed us for that and told us we need to give her dog food and if she was hungry enough she'd eat. He then told us we are not a free vet clinic, we are a for profit business! Menikar then said, "So what do you guys want?" I was so shocked and disgusted, I said, "well I was just hoping to get an idea of what she needs or how she is, so I can get her taken care of." I was confused cuz I thought that's what a first exam entailed! He then said ok so you want a list? I said sure that'd be helpful. He said ok, I'll be back, and left the room. 25 mins later sitting in the room, my husband went out to ask about the "list" 5 minutes after that the nurse came in and handed us a piece of paper and left. I was still confused cuz after looking at the paper that listed $1000 in "recommendations" i wondered how he figured all of that with just weighing her and listening to her with a stethoscope! It was the worst experience ive ever had at a vet and Im disgusted that Menikar treated us like we were peasants trying to get everything free! A free first exam should be a thorough exam, and it's also to see if you like the vet and trust to want to continue to take your dog there, and continue services!! I will never go back here, and I will tell everyone I get a chance to tell not to go here!! We took the other dog (A Chinese crested, named RuRu) to Petco in clackamas for a free first exam and it was amazing and the Vet tech Jeff, and Vet Benjamin Rojas, did an actual THOROUGH free first exam, and were very kind and I would highly recommend taking your pet here instead, as they now have our trust and all future business!! PLEASE DO NOT TAKE YOUR PETS TO VCA ON 138th and Stark in Portland Oregon!!!! read more

I took one of my feral cats here yesterday for a suspected urinary blockage. He was seen right away and care provided. I appreciated the fast and complete care he received. The vet was very helpful, although she did talk quite fast, without pausing much to allow for questions or making sure the info was fully communicated. I do realize that the pace of the environment is probably very hectic and I appreciated her work and time spent with me and my cat. I have also seen another vet here several times whom I recommend, and that is Dr Jennifer Holmes. The techs were also very helpful, answering questions and helping find the right cat food for his health issues. The prices were probably similar to most other emergency pet hospitals. I especially appreciate that they quickly answer the phone when I call. I recommend this business and am glad it's in my neighborhood. read more

Fuck these people. Took my lame cat into what I thought was an emergency pet hospital since that's how they advertise. They ran me through the Ringer said they couldn't look at my injured cat until I signed up so I signed up. They then took my cat and didn't do anything for 6 hours. When I came back to get my cat no one was there but night staff. They found my cat and gave me a paper bag with some medications. No explanations no follow-up no nothing. After taking my cat too is regular that I tried to get the x-rays and exam notes from these idiots. I paid $30 on June 21st and still have not seen any records. Avoid these a******* at all cost. I am reporting them to the Oregon veterinary board. read more

This VCA is amazing from the new manager, staff and Dr. Holmes are simply the best. They took great care of my cat, They have a very clean waiting area with a TV free coffee hot chocolate etc. They also have a beverage and snack machine if you prefer. Thank you team VCA SE Stark!!! read more

We took our 15 year old Dachshund here when he stopped eating and was having GI issues over a few days. The staff at VCA were wonderful and friendly. The service was very quick and he was triaged almost immediately by a nurse (that's what the receptionist called the individual. I didn't realize vet medicine had nurses!). He was brought to the back where Dr. Ellis evaluated him. We were brought to a room and Dr. Ellis came in to explain what she believed was going on and proposed a care plan for our older pup. After the results of the testing were back, we again were brought back to speak with Dr. Ellis in the exam room. He is older and his kidneys are starting to function less optimally. On top of that, with the GI symptoms he was very dehydrated. They kept him for several hours to give him some IV fluids and called us at a midway point to give us an update and when they expected him to be ready to go home. The fluids helped enough that they were able to train us to give him SubQ fluids at home to continue with his rehydration. Service was very quick and I never felt like we were left hanging, which I greatly appreciated. The nurse who came in to show us how to provide SubQ fluids was fantastic and she showed us ways to prevent our dog from biting us when we give him fluids at home. One part that I felt was a little off is how many times I went up to the reception area to pay. Right away $147 is due for the urgent visit. Then after the vet gives a care plan, you're given an estimate for the work up and go pay. Then, you pay again after the work up results return and treatment recommendations are made. I would have preferred to pay all at once at the end after the initial $147 was due. Overall, I was very pleased with the quality of care and am glad we brought our dog here. read more

Great staff and wonderful doctors. They have a very clean and safe feeling environment. The doctor was very caring and non judgmental. Great all around! read more

Recently brought my dog here for an emergency. The staff and doctors were friendly, professional and courteous. These folks don't have an easy job, I am thankful for the care provided! read more

I had to wait too, and I know you're overwhelmed, but this place it worth it. Dr. Currah is incredible. Even though VCA SE was swamped with walk-in ER patients like everywhere else in Portland, she spotted severe hip dysplasia in my 6-year-old pup that every-other-vet has missed for the last six years!!! And my pup wasn't even exhibiting pain! How a person in a stressful environment can have the presence of mind to see the almost-invisible thing, that less-stressed (pre-covid) vets missed for years, is beyond me. Dr. Currah figured it out from checking the range of motion in all of her joints, watching her gait, and asking about bunny-hopping running and bunny-hopping stair jumps that I'd thought were cute quirks, not symptoms. After the images came back, and we also discovered severe osteoarthritis, Dr. Currah sat with us and went through the radiographs and explained it all. Including encouraging treatment options. She was SO warm and welcoming! And so SKILLED at stepping outside the whirlwind of dozens of patients and being 100% with us! Her presence was a GIFT. Completely worth the wait!! And I was so GRATEFUL to be able to get in . . . we called half-a-dozen places and lots of them weren't even taking patients. Dove Lewis has a 12 hour to 3-day wait for walk-ins that triage in non-life-threat. Cascade Vet was at capacity. Emergency Vet of Tualatin isn't seeing orthopedic patients. VCA SE also allowed bathroom use and provided water. A lot of the parking lot is shaded, which helped in the heat. The staff were very attentive, patient, and warm. I was just SO IMPRESSED with their quality of care. I would have been impressed anytime, but at this point in COVID where EVERY Portlander now owns a pet, and we don't have enough vets for PDX, their warmth and attention-to-detail was astonishing. And they maintained their kindness and thoroughness despite people being aggressive and badgering and pressuring them in the parking lot! If you've been TRIAGED to wait all day . . . and you feel desperate and worried, it sucks, I know! BUT these people CARE. They're not the problem. They're overwhelmed and overworked and trying so hard to help us . . . take a breathe and notice your pet isn't dying . . . that's the reason you're waiting . . . it's a gift. The clinics are doing everything they can. Give them some grace. They deserve it. And get your VET friends to move to Portland! We need more vets for this city of dog lovers!! read more

VCA Southeast Portland Animal Hospital - congenital hip dysplasia and osteoarthritis in 6-year-old cavalier - Emergency Pet Hospital Near Me - Portland, Oregon

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I got home from work today to find one of my dogs lethargic, with no appetite and seeing he had vomited with some blood in it. Our regular vet could not get us in, nor could the other 5 veterinary clinics I called. The 3 ER clinics I called before this one had 4-6 hour wait times. Thank goodness VCA SE was not at capacity for the day yet and told me to head on down. The techs, receptionist and Dr. Holmes were awesome to work with! It was a bit of a wait, about 3 hours start to finish, however they are only an emergency clinic now and have to see dogs in the order of their severity. I was the last client in the parking lot at 7:40 when Dr. Holmes called me to give me the update. Even though they had closed 40 minutes before she still spoke to me for a long time and explained everything clearly. She also let me asked all of my questions and she never sounded annoyed or rushed. Just very caring and compassionate. I even drove off and had to come back to get an E collar and they waited for me. I was surprised and thankful that they did not shut the phones off right after the last patient left the parking lot. I was able to call them at 8 and the receptionist was still answering the phone. I did pay a lot however it was in line with other ER vets in town. I also know my dog received top-notch care. They will be my first call if I ever have an emergency situation again. read more

VCA Southeast Portland Animal Hospital - Charlie going home with his ecollar. - Emergency Pet Hospital Near Me - Portland, Oregon

This last summer I took my tiny dog into VCA SE stark as he was having terrible GI issues and losing weight he didn't have to lose. Feeding him had been a battle - until Dr Holmes (spelling could be wrong) suggested I try a big brand dog food such as science diet. Well a few months later and Ziggy has gained weight and hasn't had a bought of GI issues since. Thank you for your suggestion which has ultimately lead to him being a happier and healthier dog. The staff was great, too. What a tough time to be in healthcare but VCA was sure not to comprise on Ziggy's care. Thank you!! read more

VCA Southeast Portland Animal Hospital - Emergency Pet Hospital Near Me - Portland, Oregon

They were amazing, accommodating, understanding, caring, and the best veterinarian experience I've had. Everyone was extremely friendly and compassionate in an urgent situation. I've hopped around to vets and truly have not felt the right fit, but VCA southeast surpassed all expectations and provided amazing care and customer service. Thank you guys - Juno was cared for by the best read more

I cannot say enough about the wonderful care my dog Teddy received this week. The front desk staff is amazing, nurse Cindy is a dog whisperer, and Dr. Currah is the business! Our family appreciates the loving care you have provided over the years! read more

Last night, our little Bean (well, 15# of Siberian Forest Cat isn't that little, but he THINKS he's still a baby...) got hold of one of our medications, and we found the broken and empty capsule on the floor. It was an anti-anxiety med, so we were really scared. We were getting ready to take him to Dove Lewis, when we found this place in Google Maps. We called and the vet we talked to advised us to call the national ASPCA poison control hotline. It was a $75 charge. We got a vet on the phone almost right away, who looked up the med and told us to monitor him at home for 6 hours, checking for muscle rigidity, vomiting, diarrhea, or weakness. By 6am, checking him all the time, he was still his bouncy, happy, robust and irrepressible self! So happy! And..., wow, did they save us not only anxiety, but tons of money! When Bean was really small (6 months or so), he ate the leaves of a plant that was poisonous to cats (we didn't know until after he ate it). We took him to Dove Lewis. They put him in observation for 2 days and the total bill was over $1000. He was completely fine, no issues at all except for being a bit traumatized by the experience. So, this great bit of advice helped us reduce our anxiety right away, keep Bean safe and untraumatized, and save a ton of money. Thank you, VCA! read more

My dog Ollie was having some concerning GI issues and our regular vet couldn't get us in until the following week. After calling a few urgent care vets we were referred to VCA SE. This was our first visit, every single person we encountered, from the moment we walked in until we left, were so kind and caring. We were seen pretty quickly, while we were waiting someone noticed us and came over to see that we were ok. The urgent care vet we saw was Dr. Johnson. He spent about 20 minutes with us, listened to us, was super respectful, and really explained to us what he thought was going on. Best of all his treatment seems to be working! The cost was really reasonable, less than what we're used to. We have been thinking about finding a new vet, and we've decided to switch all of Ollie's vet needs to VCA. Yay! I'm so thankful we found them! read more

VCA Southeast Portland Animal Hospital - Emergency Pet Hospital Near Me - Portland, Oregon

IMPRESSED! That is saying alot coming from me! I have been to 8 or maybe even 9 different Emergency Urgent Care Veterinary Hospitals/Clinics within Portland, Salem, Beaverton, Tualatin in the last 5 years. All but 2 have the most incompetent, clueless, downright negligent bunch of so called Veterinarians and staff I have experienced. Two of them are responsible for the suffering and deaths of 9, yes that's right, NINE KITTEN AND CAT DEATHS in 2022. And what they charge is outrageous when they're negligent to boot. This clinic actually is the one who first immediately pointed out the huge mistakes made the night before where I took my beloved dying Kitty. I was going to write a positive review then, however, the next day when I brought my very sick cat back, the Vet wouldn't even let a tech show me again how to administer SubQ fluids to her. She died, but it wasn't this Vets fault. So, last week I had a very sick 8 month old Kitty and my Vet couldn't get us in. I decided to give this clinic another chance. Everyone was polite and caring, from the gal who answered the phone when i first called, the techs, office manager and the Veterinarian. My Kitty Metallica had not eaten since 2 days and was very lethargic. They took him back for triage within minutes. After about 45 minutes they called me to A room to wait for the Veterinarian to come and talk to me. I immediately liked her. She told me he had a shocking fever of 107! She explained everything well including options. Because I did not have enough funds for diagnostics, she said she would do her best to stabilize him and bring his fever down. I didn't even have quite enough $ to do that, but the office manager God bless her, agreed to take a debit card and wait 2 days to bill. They gave him Subq fluids, a shot to help bring his fever down and an antibiotic but explained, since we dont know what could be causing such a high fever, it may not be enough in which case he would likely need to be hospitalized. Whatever was the cause, the Veterinarian did an amazing job choosing which antibiotic to give him because he has made a full recovery! I am very thankful I took him to VCA Stark! My only gripe is that I wish they would go back to their pre-covid hours or at least be open 7 days a week until at least 8 pm! read more

If I could I'd give this place a 0 star. I will never go back here. Waited 40 min with hardly any direction. Paper forms outside and the workers are more worried about the address in the form then the pet who could be dying in your car. Waited 40 min d/t not seeing the back page of the form. Receptionist came out to tell me to fill the form and then called because she needed my address. In the 40 min my dog wasn't triaged or even seen by a tech. Left and went to Heart and Soul and got in pretty quickly compared to VCA read more

My cat was brought in for not having touched his food in the past 48 hours. There was a bit of a wait (2 hours for me personally) but that is completely understandable given the high demand for vets right now. Once we were seen, the process was quick and easy for me. I wasn't able to go in with my cat but it sounds like the vets got along very well with him. He was out in less than an hour. I was worried about the cost but the doctor was very generous and lowered my bill so I was able to provide the care my cat needed without taking a huge financial hit. I was very pleased and thankful for the hospitality they showed me and would recommend going here. 11/10 :) read more

This clinic processed a payment on my Care Credit account in error. Once I noticed the mistake, I contacted them and they took care of it promptly. I have been very happy with this clinic for urgent care issues over the years. read more

We have unfortunately had to bring both of our dogs in for emergency care over the last couple of months -- our JRT for a raccoon kerfuffle and our Frenchie with pneumonia. Dr Holmes was our vet for both visits and she (and the rest of the staff!) were so incredibly good natured and kind and helped us navigate the most affordable options. Emergency Care providers are truly earth angels and we are so grateful! read more

VCA Southeast Portland Animal Hospital - Emergency Pet Hospital Near Me - Portland, Oregon

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We've come here for years. This place gets crazy busy, but the staff are always calm, comforting, and compassionate. In peak hours you might have a waiting time, but the prioritization criteria is clearly communicated along with potential waiting times; I so appreciate that! The doctors are amazing. The quality of care is all around excellent. read more

I'm reading a lot of negative reviews, but coming from someone who has work in this field for 4-5 years, I can say that these staff have been nothing but great and helpful, people do need to realize that there are other dogs and cats in the hospital with more urgent needs than others. We can at least do our part by waiting in our car with A/C and music and understand that they are being screamed at every day, answering hundreds of calls, and dealing with multiple different animals and doing their best to make sure our animals have the proper care that they need. We brought our Kings Cavalier (Elliott) in because he was bleeding from his gums and was lethargic, we had to wait in our car as well, but we saw other animals who were in need of more urgent care than our baby. Dr. Owens and her staff took our Elliott in when they were able to and took good care of him and made sure he was comfortable and well taken care of. They were able to diagnose the problem and explain thoroughly of the next steps into making sure Elliott has the proper care. We have been back everyday to check his low platelets, and realizing how wonderful a job Dr. Owens and the staff did really made us sad that this is only a emergency vet and not a standard practice. We will for sure bring all of our pets here for any emergency visits (hopefully there's no more). Again Thank you Dr. Owens and staff for taking the best care of our baby Boy Elliott. Also last thing they were the only Vet that was able to see our pet out of 23 places we've called. So please be patient with them, and realize they are doing all that they can to make sure your pets are in great hands. Enjoy the photos of Elliott! -Timmy, Christopher and the Fur/furless babies. read more

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The lady that just called me from this office was rude and condescending for no reason at all. I was fuming mad and just let her finish her snotty response to my question and hung up. I cannot believe how terrible customer service has gotten. I wasn't even being rude. I was seeking to understand and have a conversation to which I received a condescending reply. This level of customer service is trash - completely unacceptable! read more

I was incredibly impressed with the friendliness, care, and attention given to my pet and myself during an emergency visit today. After diagnosis, the vet sat with me for 15+ minutes to check my dog again, explain medication/options, and answer questions. Highly recommended if your pet needs emergency or urgent care. read more

Thank you AGAIN for another experience marked by compassion and excellent care. I've had to go here more times than I'd like because I have a senior cat with chronic health issues. I took him there a few days ago after a horrible overnight experience with Dove Lewis. One of the techs took him back promptly at 7 am after understanding he was having a real emergency. The doctor called me almost immediately to give me an update, my options, and a price quote. Yes, the prices are high but I have yet to find a veterinary clinic that isn't that way. She saved his life by immediately sedating him and catheterizing him. He had to be hospitalized for 2 days after that. The doctor respected my wishes that he not return to Dove Lewis and she took it upon herself to call around and secure a spot for him at the Tualatin clinic. The wait times can be brutal right now during Covid and near the holidays. I've done a lot of waiting in parking lots the last few days and running up my credit card. That said, the work they're doing here is critical and I feel lucky that they are open and operating at all. Thank you for the work you do, for being communicative and compassionate, and for saving my cat's life. read more

Our cat was diagnosed with diabetes by another clinic. In three weeks we could not find a source of insulin for her, as a result she was very sick. We called VCA as a last resort to try to find insulin and VCA said they had some and they got her right in. Unfortunately, her kidneys had shut down and we had to put her down. It was a horrible experience for us but VCA was so kind to us and our baby. Dr. Currah displayed so much compassion for us and our baby in her last moments. I cant recommend them any higher than five stars or I would. Thank you Dr. Anne for all you did. We will be back for our other cats care. read more

the most horrible and rude staff, it looks like they only seem to care about dogs more than your cats. it's sad cause I thought this was a good vet until they sent our other kitty home with no help and only wanted to charge us more money before helping us. never coming here again. read more