Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

The crew was on time for their appointment and got to work cleaning my dryer vent. However, I was…read morepromised a before/after reading of the air flow from the dryer vent. I only got an after. I replied to the staff who asked how the service was, and that's when the lies started. They first tried to say that he forgot to write it down and gave me a number that wasn't on my written receipt. I was there for the entire service, and my dryer was only turned on after the cleaning. Then the lint from the cleaning was left on my patio and not cleaned up. All they offered was their typical 30-day guarantee, something you get no matter what, and for someone to come back out to clean the mess. I'm not 100% they did a thorough job, especially compared to the first company I had out the previous job...I didn't get exactly what was promised. I probably won't hire them again.

This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

You should hire this company to clean your dryer duct! I got instant response for a quote, they…read moreshowed up on time, were friendly, did a great job, and the price was great. I'll be using them on the future!

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

I got a quote for vent cleaning around the entire house including dryer vent cleaning based on my…read moredescription/request. The process to hire them was simple and the quote was reasonable and upfront. They listed all things they would do and completed the tasks on scheduled time as confirmed.

E.R. Air was superb in every respect! We had searched all over for a duct-cleaning company that…read morecould reach our 3rd/4th floor broken air vent and clean out the birds living inside which were keeping us from using our dryer :( When we found E.R. Air, they came out the same day with their bosun's chair, and got it all done, very professionally and for a reasonable cost (they could have charged more as we were desperate!) The team, Jorge, Julio, and Ray were great. We will use them again and tell our friends. Thank you E.R. Air!!

After this issue we contacted the owner and he refused to answer phones. His employee came to…read moreassess the issue and also said that they caused the problem since the space was not like that prior to the service. The employee tried to resolve the issue, but the owner did not care. We asked for insurance and he would not give it. We contacted the BBB to help with the issue and Ugly Ductling did not respond to them. In order for the place to be in living condition again we had to hire a professional cleaning service. That cost an additional 5k. This company does not care about customers at all. It's a quick in and out job to them. I highly recommend never using them.

Excellent experience with Ugly Ductling! Christian and James did the cleaning of my air duct and…read moredryer. They actually saved me from a potential fire because my dryer wasn't not hooked and there was paper near the igniter! They cleaned all of my vents as well as my dryer in under 30 minutes. It was filthy because I haven't had it cleaned in a while. Although I wish I would have asked to see the dust in the machine just to measure how much dust had accumulated over 3 years. I feel good that I am breathing cleaner air and do not notice dust everywhere like before. I do think the pricing of the duct cleaning is a bit expensive for an apartment unit and the amount of time it took to clear out dust. However, I thought they did a stellar job and would schedule with them again.

They were very fast to respond for an estimate and gave me availability the same day. They came out…read morewithin a few hours. The gentleman was extremely careful, professional, friendly, kind, courteous and very knowledgeable, he even had shoe covers on when he came into the home. He did a great job and he was finished before I even knew it. The price quoted was exactly what they told me it couldn't have been any better.

I had a phenomenal experience with this company ! I contacted Mr. Duct to have duct cleaning…read moreservice performed at my home; from the initial scheduling communication to timely follow-ups prior to the scheduled appointment, I could tell that my time and money were valued and that customer service was a key component of their business. Their technician (shout out to Kirkland!) was polite, knowledgeable and went above and beyond to leave our home in the condition that he found it. I would definitely not hesitate to use them again or to personally recommend to friends and family. And bonus...my wife is happy!!

Great job cleaning my dryer vent. Easy to schedule the service. They did a professional job…read more Excellent customer service. I highly recommend DCS.

I got a call the day before the appointment confirming time. I got a call a few hours before they…read morewere to come asking if it was ok to come an hour earlier then planned. I then got a call saying they would be just a few minutes late...GREAT customer service and communication. They came with 2 men to clean my very dirty and stained carpet. Miguel and (I forgot) were great, super respectful of my belongs and then the owner shows up to make sure everything was going right. again, great customer service. When the carpet dried the next day, my stains were gone!!! This company did a great job, not cheap but a fair price and a great experience.

Miguel and his strong team of one, Grandma, did an amazing job cleaning out my dryer vent…read more When Miguel was cleaning he noticed an issue with my connection and did a great job explaining to me what the issue was and took me to the roof to see for myself. I look forward to having Miguel return to do my air ducts next! 11/10 recommend Air Duct Maintenance Solutions!

Highly recommend Air Duct Maintenance Solutions. We hired them to clean our dryer duct vent which…read morehadn't been cleaned in quite some time. They were very responsive, the cleaning was thorough, and their pricing was competitive. We will be using them again!