Those guys are real professionals. Worth every penny. Wr had a custom size 2 patio doors one for kitchen one for living room. Took 4 weeks for the doors to be built. They set the appointment came and did an amazing job. The owner Kevin came out personally to write the estimate and they came a lot lower then other companies. The crew was polite and informative Micheal did a great job in regards to details and explained everything to us. Quality of work is great they did not damage anything and they cleaned up afterwards. Will definitely recommend to friends and family. Rick Botic read more

Update 9/2/26.....Soon after posting this review I did receive an email notifying me that the Warranty claim was approved and door will be replaced. It estimated to be a 4 -6 week lead time. So will update again once we go through the replacement process... I was trying my best to avoid having to write this review but since I cannot get any updates or response pertaining to a quality warranty issue with my exterior door window frame, I felt I had no other choice but to share my experience that I have had with McCann Windows and Exteriors. I purchased 2 ALBANY exterior doors from McCann back in June of 2024. In October of 2025 I noticed that the window frame on one of the doors had shifted and instead of a uniform space around the window frame the bottom right portion now was flush against door frame with a portion overhanging the door frame. I contacted McCann in October and that is when my now almost year long odyssey began. I have spoken via email, text and voice messages with at least four different representatives including the owner, the production manager, a project manager, service tech and others who seem to all follow the same playbook....they apologize for the delay, promise to get back to me with an update and then nothing. I have had to continually go back to them for an update, a status, anything to put this behind me. The last I heard from them was on June 4th, 2026. ..Waiting 10 months to get a resolution is not what I call good customer service. During this period I received regular marketing emails and texts talking about how they treat all their customers as family and appreciate us, but based on my experience this has not been the case. The true measure of a company is how they treat their customer after the sale and specifically how they handle any issues. The doors have a 10 year warranty and specifically a section pertaining to door glass frames. Apparently it may take me that long to get a solution. I am not looking for any more apologies I just want a straight answer. I have all the emails, texts and occasional voice mails that they have sent me and plan to provide regular updates on my experience until it is resolved. read more

We are in the midst of renovating bathrooms when we realized water was getting thru our beautiful french doors that lead to our backyard. I was hoping to repair them, but had a few companies come out (including McCann) and it appeared we need to fully replace them. McCann was the second company that came out and they sent Max. Max gave us a lot of good information on the best materials, sizing of the doors, etc. He recommended we go to the Pella showroom together to check out all the options, which was super helpful. Based on my experience with Max and Pella I was about to order doors thru them, but then got a quote that seemed quite high once they realized the doors would have to be a custom size and we would also have to customize for color (to match our other windows). I decided it was an expensive enough purchase that I should shop around some more and ended up going with another company. Overall, I found Max to be pretty responsive and knowledgeable when it came to doors/windows. While McCann didn't work for our needs this time they would be worth reaching out to for other window/door replacements in the future. read more

World class team. Incredible customer service. Completed 4 projects with them. Outstanding work. Great product.

MaCann team was professional from the start. Sales found us several door options, one of which fit our needs perfectly (design, appearance, color and hardware). The initial installation was a problem but they scheduled a follow-up visit quickly and re-installed the door so it operated smoothly and closed slowly. Polite installation crew and good follow-up for scheduling at HQ office.This is a first class operation that installs high quality doors. They will be added to my list of valued contractors. The installation was completed on April 21st. read more

I cannot say enough good things about McCann! Stephanie was not pushy like other window sales reps. She was considerate of our time and very patient as we interviewed other window companies. Once we decided on McCann - they were quick to get the process rolling and provided updates every step of the way. The installation team were machines! They worked nonstop from 8a until 7p installing all the windows in our house. We are beyond happy with how the windows turned out - truly transformed the look of our home! Don't look anywhere else! read more

While we are holding a few months on getting our windows I wanted to say we're only going with Mcann. Stephanie was amazing with helping us,work through the details and was really great customizing our quotes. Great company. read more

Great service. Stephanie was excellent to work with. Fair pricing. Install team was truly amazing to watch. These men are machines. Really went out of their way to make sure to be a sclean and dust free as possible. Highly recommend. read more

Leaving my second review here on Yelp. Our salesman, Jim, is THE BEST! I had some issues with our front door and needed some advice on possibly having to replace it. It looks like all we needed is a good handyman (whom he recommended) to come out to adjust it. Saved me some money from having to replace it! Job well done AGAIN! Thanks McCann! read more

We had McCann replace windows in our house - approximately 25 windows and replaced them with vinyl windows. Two windows were large, fixed casing windows with "eyebrows" and a double door. Dealing with McCann is a mixed bag. First the good part. For the most part, the workmen were clean, polite and mostly competent. But the project theme was poor organization and poor communication. What was described as Day 1 of the install to me was McCann rep showing up at my door explaining that they would need to use my garage for storage ("just one interior wall" - which turned out to be the entire garage) O.K. They needed an area for staging but that would have been nice to know up-front so I could plan. That was it for day one - so nothing installed on first day of install. Day two, they unpacked stuff from their truck and demoed the existing windows and started installing the new. Kevin assured me this was their "A" team and things seemed to be moving along nicely for days 2 and 3. By day 4 it was clear something was amiss - in some rooms certain new windows were not installed even though all the other windows in the room had been installed. Curious - couldn't find the forman and had to make several calls to the office to make contact with someone who could find out because they didn't know. Finally tracked down the forman who said, he contacted the office and was waiting to find out about it. What was it? It was that they had not measured right, or may have ordered wrong - at any rate some windows weren't the right size and some parts were missing. But not to worry, they had a great relationship with the manufacturer and would put a rush on the order. Well custom windows are custom windows and what started in the first week of September would be finished in February. In the mean time I inspected the windows and door that they had installed. One broke on inspection and the door had parts missing and did not fit right... McCann had someone come and confirm all issues and to McCanns credit they made no bones about fixing the issues - don't worry we'll send our "A team" (which was a different "A team" than the first "A team". Also to McCann's credit they didn't ask for the last half of the payment until they had everything installed and fixed. Finally, I would say that the McCann people were all uniformally nice to deal with but there was not even one instance from the time I signed the contract until they finished the install that I didn't have to initiate the call to find out what was happening. In the final part of the install, I made them a project checklist to keep them organized which they unabashedly used (and I hope for the sake of other clients they incorporate such a thing into future projects) They got the install done and for the most part the windows are exactly what we expected but it was A LOT MORE WORK dealing with McCann that I would have liked. read more

I had windows and a sliding door replaced on a 2nd floor condo. Everyone involved was wonderful! From the initial consulatation to installation, McCann always kept me up to date and answered any questions. The installers (did a great job on a cold snowy day! The weather didn't seem to bother them a bit! They were timely, friendly, helped with some furniture I couldn't move and cleaned up everything. McCann then did a follow up visit to double check on the work that was done. read more

Just nice people all around. They know their stuff, have several quality options to choose from (less to more expensive), & didn't pressure sell. Easy install, quality workmanship. Super satisfied with our experience. read more

We needed to replace one window in one of our bathrooms. Kevin, owner of McCann Windows, came to give us an estimate. He was very knowledgeable and we felt that we could trust him and went with his company. The whole process went smoothly. Liz of their office called to work out a date for installation when the window arrived at their place. Naski and his assistant came on time with the window to install. At was about 2 hours like what they had estimated. Naski was a tall and strong guy, he was funny, my husband and I liked his good sense of humor. He was very patient with the questions that I asked, and didn't mind me looking at him working. He's professional and knew what he was doing. Liz had left me messages to check and see how we liked the window. We liked the end result, so far so good! read more

Had five windows put in yesterday and several other window casings repaired. Work was done in a professional and timely manner. Workers were exceptionally polite and understanding. All good so far. New windows are a major improvement. read more

McCann replaced our windows and patios. Service was top notch. Very professional and timely. Great value. We'll work with McCann again!

Our experience with McCann was first rate from beginning to end. We collected several quotes for our window project and McCann was definitely the most professional interaction. Kevin McCann knows his business and was not overly "salesy ". He was completely trustworthy. Their estimate was in line with the others and we felt very good giving them our business. The installers were professional and left our house very tidy. All in all, it was a great experience. read more

Established Northbrook business professionals with quality products & material. Owner: Kevin McCann read more

Replaced a set of 3 windows and installed a new set of French doors. Everything was very professional and well done. Pricing was better than other quotes we had received. Would definitely use them again. read more

DEFINITELY WOULD RECOMMEND TO A FRIEND McCann just replaced three sliding glass doors in my home. Overall, I was very happy with the experience. The installation crew was friendly, on time and did excellent work. A supervisor stopped by at the beginning of the job, and the owner came by once the work was complete to inspect the job and get my feedback. Three things kept me from giving them five stars: I was told it would take 6-8 weeks to receive my doors, and that they would contact me to schedule installation. In reality, it was 13 weeks before they were installed, and I had to reach out to them to inquire about installation. After agreeing to the install date they proposed, I received no other communication. They showed up promptly on the agreed upon day, but a quick email confirming the date and letting me know the time would have been easy and much appreciated. They are a little more expensive than others. I think they were worth the price; it has been a good experience. But at a higher price, my expectations are a bit higher too. All minor complaints, but they're the difference between very good and great. read more

Living room. They did a wonderful job. Professional and looks great . Completely pleased with the windows read more

McCann Window & Exteriors - Windows Installation Near Me - Northbrook, Illinois

Extremely happy with my Sunrise Windows installed by McCann. Smooth and fair estimate process. Received custom windows as scheduled, wait was not excessive during the pandemic. Installation and clean up was excellent. Crew was professional and courteous. Wore masks at all times. Would definitely use again and have referred to neighbors. read more

We have first used McCann Co to replace kitchen and living room windows. We were impressed with a fast quote, excellent communication (we have received emails about every step of the process: almost similar to tracking the progress of your pizza delivery at some pizza places ;) and a fast installation. The windows took less than one full day and the installer was professional and took extra steps to frame the kitchen window. Very impressed! The owner then visited a couple day later to double check on the quality of the replacement. Wow! Loved this extra touch! read more

This is a very well run company. Our salesperson was friendly, helpful and professional. The price of the windows was very fair. The installation was flawless. I highly recommend McCann Windows. read more

Had 10 double hung windows installed yesterday and am highly impressed with quality of both windows and installation process. Regular updates on progress of order and Michael and Vitaliy did an amazing job of installing windows and clean up of all debris. Price was good and no complaints with and step of the entire process. Will be my first call with and future window needs. Highly recommend. read more

McCann replaced windows and a sliding glass door. Liz was wonderful and promptly answered all my questions. Installations when just like the promised and their clean-up was spotless. Would definitely use again read more

We have had McCann replace windows twice in our fixer upper home, and they did a fantastic job both times. We had old windows that had been neglected by the previous owners to the point where the sills had rotted and windows could barely open as they were exposed to the elements. Both times McCann fixed the sills/frame and replaced the windows with the proper outer framing. The replacement was timely, clean, great communication, and overall a fair price. I would highly recommend them to anyone looking for windows. read more

We appreciated the courteous and professional service that McCann offers. Deb explained our options over the phone, and Jim Fisher came out to assess the problem. He was very professional and gave us the names of companies and their phone numbers for glass replacement only. We would highly recommend this company. read more

McCann Windows & Exteriors just replaced 3 large bedroom windows in my condo. Estimating process with Kevin was easy and very friendly. Pricing was competitive. The communication was excellent via both phone & email. Installation went very smoothly with a 3 man team. They vacuumed everything afterward. Windows look awesome. read more

Very happy with our window and would definitely recommend. Kevin and his team installed a basement egress window for us. Kevin personally came to measure and show product options, and I was pleased with the range of choice available. The installers were very respectful and polite. They lay tarps the whole way from the front door to the window location, and when finished they shopvacced the whole area. All in all, a great experience and a fantastic result. Would recommend without hesitation! read more

Excellent company! Replaced majority of our vinyl windows throughout our house and the process was so much easier than I expected. Due to supply chain issue, the windows took a while to get here but I was kept informed the entire time. The installers were super professional and you could tell they took pride in their job. Cleaned up after themselves every night. Kevin, the owner, came out to check on the last day and brought a birding book for my husband as he had noticed the bird baths and bird feeder in our yard. It is those kind of little extras that really go a long way. Highly recommend and wouldn't hesitate to use them again. read more

Worst experience! Rude! I definitely do NOT recommend this company. My husband made the appointment with Kevin (who by the way showed up 15min late). Upon arrival to my home we sat down at my dining room table where Kevin proceeded to interrogate me on what part of the process this is for me in my new window search. After telling him that my husband is performing a lot of the research, he then told me that he is wasting HIS time and would not give me a quote on new windows nor would he tell me about any of his products he had to offer. I told him that my husband and I would consult with each other on the consultation and his response was that he did not want to ARGUE with me. There was no arguing going on. The meeting lasted no longer than 15 minutes. There was no time to even start arguing. He ended the conversation with, 'I would like to do business with you, if you make another appointment to talk with your husband...' I couldn't wait for Kevin McCann to leave my home and never come back. If any of my friends or family ask about window companies I will be telling them about my bad experience. I recommend to others to read the other yelp reviews (especially the not recommended reviews) to really know how this company operates and communicates with others. Terrible customer service. That is not how you do business. read more

Just signed a contract to get all the windows, front door, and patio doors replaced in our Northfield home. Very happy with the service and process so far. McCann is friendly, responsive, gives a lot of options at many price points, and knowledgable - makes sure all our questions are answered. All covid safety precautions were observed during the initial appointment in our home and subsequent office visit. Can't wait for installation! read more

We had 9 windows and a sliding patio door replaced in 2019. From the estimate provided in person by Kevin (owner), to the timely and professional installation, everything was extremely pleasant throughout the process. Everyone who was involved were professional, and courteous, Windows were received on time, installed professionally and on time. The installers cleaned up the job site, despite the pouring rain! Fast forward to the deep freeze of February 2021 when we noticed a significant draft coming in from the bottom of one of the new windows. I contacted McCann and without hesitation, they sent a service technician to look into the issue. The tech was actually one of the installers who remembered our install. Despite the below zero temperatures, he immediately began working outside to determine the source of the draft. He went above and beyond to rectify the issue. He also made sure he explained everything he was doing throughout the process. Once again, the job site was left clean and the issue was resolved. Highly, highly recommend McCann! read more

Back in 2010, I wrote a (5-star) review after a window install and 3-years later, these windows still look as good as they did on their installation day. Excellent installation of an excellent product. It is a competitive world out there and things change... when we needed to have upper floor exterior replaced in our bedroom (think BIG window), we bid out the job. And again, we went with McCann. Product: Very happy with the originally purchased triple-pane Pella windows with built-in shades, We wanted the same in dual opening French Doors. This appeared, AND TURNED OUT TO BE, a fantastic, solid product. It looks like we hoped it would. The expertise offered during the selection phase made wading through the numerous options as easy as it could possibly be. Labor: Everyone has been easy to work with, no high pressure sales pitches or scare tactics. Throughout the process, everyone (product selection, estimate, installation) showed up on time. The room was cleared as much as could be (big water bed in the room). I watched while the install took place (looking for tips/techniques) and am ecstatic with the quality of work done (e.g. some wood rot was found, dealt with). As problems arose, they were dealt with professionally and very much to my satisfaction. read more

McCann Windows installed 7 new custom windows in my house. I had an excellent experience every step of the way, from the initial consult and estimate all the way through the installation. I was especially appreciative of their periodic email communications updating me on progress of my corder and likely installation time period. The folks at McCann were professional, friendly, and very responsive. Their pricing was reasonable and the installation went smoothly and neatly. My new windows look great, both on the inside and outside of my house. I could not have been happier with my total experience, and would highly recommend them. read more

We had an excellent experience with McCann and highly recommend them. Our windows look so beautiful and actually change the look of our house for the better! The installation was so easy, fast and clean! Very positive experience with an honest company! Thank you to all of the hard-working professionals! read more

The condo owners in my building had not updated the windows of the building since they were first installed. I contacted four companies for a quote, and after many deliberations and research about window options, Kevin and his team proved to have a high quality product that is competitively priced. After the first unit had windows installed, everyone agreed that the final product matched the original style. Additionally, the installation process for my new windows was fast and expertly done by the experienced McCann team. It only took one morning to get done. Thanks Kevin and team! We love the new windows. read more

I contacted McCann this fall because I wanted a local business. I had three quotes and picked McCann. We have an old two story Evanston home that had beautiful but old and leaky original windows on the house. We were covered with old thick vines (and some birds) they had to deal with too. We picked the fancy Pella windows for the first floor and a notch cheaper for the second floor to save a bit of money. The installers arrived early and, like a military team, worked at a 100 miles an hour right out of the gate. They replaced all 28 windows and a door on the first day of what was to be a 3 day project. The weather was a bit rainy and muddy so it was not the best conditions. They came the morning of the second day to put on some shutters and do a little extra clean up - the place was spotless inside and out. I was very impressed. No third day needed. They covered the inside of the windows while working so there was no mess inside. My garden is against the house and the installers where very respectful of the plants and items on the deck. The windows look great and we are very happy with the service received. They did what seems to be a very clean and tight job - our house was drafty inside and we can tell the house is sealed up tight to wind and it's even much quieter inside too. Great job McCann! I would use them again. read more

We had used McCann to install some replacement windows a few years ago, and we were pleased with the results, so we decided to use them again to instal a large patio door. We are very pleased with the door now that it's installed. The reason I'm not awarding a higher rating has everything to do with communication. When we first contacted McCann, I had to leave a message for my guy, Kevin, to call back. He never did. i had to call a second time, which wasn't good. He apologized, explaining that they just got a new person and she wasn't yet properly trained, or something to that effect. We decided that, despite this initial bump, we'd still allow them to bid for the job. They were fairly expensive, but we knew they would do a good job, and they handle Pella products, which we've been happy with, so we went ahead and awarded them the job. The next communication problem occurred in arranging the time for them to install the door. On the day we chose to do the installation, I thought I made it clear that we wouldn't be around until after 1:30. We received a written notice shortly thereafter confirming the date and time, except the time they mentioned was between 11 and 1, or thereabouts. Then, on the day of installation, they showed up at 9am. It was only because our plans for that day had changed, (unbeknownst to them), that we happened to be home then, and so we were able to let them in. Otherwise, they would have made the trip for nothing, and we would have had to reschedule on another day. I weigh good communication very heavily when I'm rating a company. McCann really needs to work on theirs, so that it will measure up to the quality of the product and the work itself. read more

McCannn replaced a backdoor to our house. Timely service, responsive to our questions, and installation was efficient and clean. Absolutely would use again for future projects. read more