Cancel

    Open app

    Search

    VEG ER for Pets

    3.9 (78 reviews)
    Open Open 24 hours

    VEG ER for Pets Photos

    Recommended Reviews - VEG ER for Pets

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I wanted to send this directly to the company, but after scouring their website, I couldn't find a contact us link. So I have to use Yelp. I would've preferred to leave 4 1/2 stars, but that wasn't an option. We had to say goodbye to our 10-year-old Shorkie last night and it may have been one of the hardest things I've ever done. The people at VEG Brentwood were compassionate, kind, and very patient and accommodating. The doctors were top-notch. I had taken Sherlock in the night before because he was not himself. We were there from 8 PM to 4 AM. However, there were so many other animals in need of help and some of them critical. The wait was to be expected. They offered drinks and snacks to all of the humans and they provided water and anything we needed for the pets. Again, absolutely no complaints. However, the following are just a few things I would ask you to consider to help those who are facing this in the future: 1. Please instruct your employees to refer to it as general cremation and not mass cremation. Only one employee used the term, but when you're there to euthanize, it's jarring. 2. Figure out a better way to pay for the service. Let us do it first. Before we even go into the tastefully arranged euthanasia room. Swiping a credit card literally over my dog's sedated body as we prepare for the final goodbye was just this side of traumatic. Why couldn't you send it via text for approval and payment like you did all of the services the night before? 3. Today I woke up to a very kind text from VEG telling me they were checking in on Sherlock and we could call them at any time with questions. They were the ones who had euthanized him the day before, so that text was unnecessary and was decidedly tear inducing. Again, I wanted to send this to the company, but I genuinely couldn't find a response number or email on the website. If I had another pet, I would feel very comfortable taking it back to this establishment. You will not go wrong having them care for your pets. They just need to fix a few things to help those of us facing a trauma that really can't be overstated. Thank you for your kind care of Sherlock. We will never forget it.

    The hard wait before the surgery. Everyone was very tense but the staff always took time to keep us updated and see if we needed anything.
    Ryan B.

    Have brought my Husky here multiple times when I desperately needed someone to care about my family more than a bottom line. Can say without hesitation the amazing team here have not only saved my baby's life but saved my family every time! Recently she had an accuse infection hit her hard and her health deteriorated rapidly. They were willing to work with my family to ensure her life was saved and we were able to afford the care. Dr Bailey was exceptionally incredible and the emergency surgery needed to save her and subsequent recovery went more smoothly than I could have ever hoped for!! She is fully recovered and looking forward to a long and happy life! I will always entrust my family to these superstars and can not thank them enough!!

    Katherine G.

    Everyone in this clinic was amazing. I am so happy to know this resource is so close to home in case we have an emergency. From the time we walked in to check out, every single staff member was knowledgeable and friendly. My dog is super difficult at the vet, and everyone there was so great with him, especially Bostyn. They even gave us a little Matt and blanket to make his time more comfortable. At the end of the visit Dr. Williams sat down and explained everything and answered all my questions. I also received a very detailed email with the entire plan of care including info on references, next steps, and all the details of the labs and images, etc. I truly appreciate everyone that works there and so thankful for what they do. You can tell from watching them provide care and triage phone calls that they truly love animals.

    Splint getting put on
    Anita C.

    My German shepherd hurt herself on July 4th while we were visiting family. She didn't want to put weight on her back paw and she seemed normal that night. However the next morning she didn't want to eat so we just knew something was wrong. I called all the local vets and no one could see us and even one other 24 hour hospital denied me and told me to call the Veterinary Emergency Group. So I called and they told me it was a walk-in situation and as of that time there was no wait. So I rushed to get ready and we were at the hospital within an hour. I had done a preregistration on my phone so they had our info when we arrived. We were brought into the treatment area right away and my boyfriend and I were just blown away by the facilities. It was bright, open, clean and very warm and welcoming. There were sofa areas that lined the perimeter of the room, cafes that lined the walls, they separated each family with their pets and it was just a very calm situation. They brought out mats for the dogs to lay on the floor along with blankets for the animals and for the humans. They were short handed with staff and someone was also training so there was a bit of a wait for things to be done. We got X-rays done and my poor baby broke a toe and needed a splint. The doctor was super nice and explained everything to us and gave us recommendations. Other staff also kept checking on us and offering drinks and snacks. We were there for less than 3 hours and it was a very pleasant experience. They were very efficient, they emailed me everything I needed to file for an insurance claim (my girl has doggy insurance) and it was so nice that I didn't have to chase them down for it. I like that. They said they were going to do something and they did it in a timely fashion. They deserve 10 stars! If we move to the area we know where to go for emergencies.

    See all

    Photo of Alex M.
    19
    205
    493

    2 days ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    19 days ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M B.
    0
    18
    1

    4 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steven J.
    1463
    1582
    2876

    3 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    21 days ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    3 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    6 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 1

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    6 months ago

    Staff were amazing and very empathic!!! The doctor financially worked out a plan that I could afford.

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Alma H.
    176
    13
    11

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Thank you for your feedback.

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 5

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of L H.
    0
    1
    0

    10 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 2

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 3

    3 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Rick M.
    233
    24
    1

    11 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 3

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of J. K.
    20
    17
    1

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jill H.
    19
    26
    2

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    VEG ER for Pets Reviews in Other Languages

    Ask the Community - VEG ER for Pets

    I am 72 yrs old and living on my social security, my dog needs some medical attention but I cannot afford it, is there any were I can get help?

    I've had to attempt to contact police, humane society, and A.S.P.C.A. because a toy dog was literally freezing off Broadway. Don't know what came ofem but I did see 1 time assistance for pets with medical needs. Hope it helps

    Don’t See Your Question? Ask Away!

    Review Highlights - VEG ER for Pets

    Their model of dog owners staying with their dogs is not only innovative, it is sensible and compassionate.

    Mentioned in 6 reviews

    Read more highlights

    Brentwood Animal Hospital

    Brentwood Animal Hospital

    (29 reviews)

    Brentwood animal hospital is filled with a compassionate staff & it truly eases a dog mamas nerves…read more We were in tonight and witnessed the nicest lady sitting with a pup after surgery. Was so sweet talking to the dog coming out of anesthesia - she didn't have to do that especially when the owner was no where near. She genuinely cared about the dog's recovery and that was great to see. I was visibly upset and multiple times offered water or any other beverage/ snack. Dr long was very busy but still very caring when it came to his time with our gunner. Thanks for being such kind people

    We have been bringing our two dogs here for about two years- maybe a little more. We've always had…read moregreat experiences with the vet techs and the veterinarians. Last year, our dog had ACL surgery and the process of setting that up and the follow up appointments was a super pleasant process. Recently, we've been seeing Dr. Ervin. He is knowledgeable and gives practical solutions before jumping to the most pricey one. We really like him and recommend him! The reason I'm not giving a full 5 stars is because of the front desk staff. They used to be so friendly - even calling in was a pleasant experience before. The past 3-4 times we have come in, they've almost been hostile. Barely even say hello. It's disappointing to say the least. Maybe some training would be helpful or maybe they're not getting paid enough- I don't know. Hopefully, their tune changes soon!

    CareVet Webster Groves Animal Hospital - 3 cats, 1 visit!!  Not fun but here we are.

    CareVet Webster Groves Animal Hospital

    (321 reviews)

    My dog got stung by a bee in his mouth and needed to be seen immediately. We were able to walk…read moreright in and they took care of my dog right away. The staff were all excellent: helpful, prompt, and knowledgeable. We've been here a few other times for urgent visits, and they have always provided excellent care.

    I brought my dog Rowan to Webster Groves Animal Hospital Urgent Care after he stepped on a roofing…read morenail and began holding up his right front paw. On the way to the hospital, he pulled it out with his teeth. I brought the nail into the hospital with us. During the visit, an exam lasting roughly 10 minutes was performed. When my dog was returned to me, I was asked whether the injured paw was the left one. I clarified it was the right paw. I was told that all paws had been checked and that no puncture wound could be located, though antibiotics and pain medication were prescribed as a preventative measure. They said he likely didn't step on it which was invalidating given that I saw him with it embedded in his paw. When I returned home I was able to immediately locate the injured area between the paw pads. Rowan remained in significant pain and distress that evening and required additional medication. The following morning my regular veterinarian examined him and documented swelling, inflammation, and trauma in that same paw. He was prescribed more medicine to manage his pain. My veterinarian explained that injuries from nails can puncture the paw and seal quickly due to surrounding inflammation, making the opening difficult to see hours later. Because the source of the injury was not identified during the exam despite being present, I requested a refund of the exam fee. The clinic declined. Emergency clinics are busy and I understand that, but missing the injury I came in for and then refusing to reconsider the charge was disappointing and concerning.

    Williamsburg Pet Hotel & Suites - Dog boarding at Williamsburg Pet Hotel

    Williamsburg Pet Hotel & Suites

    (81 reviews)

    For several years I traveled extensively for work (weekly and 3-4 days). Until his death, my father…read morecared for my dog. When I needed to find a new care giver I was concerned since she had been at the humane society twice, so I wanted the best environment I could find for her. Williamsburg was one place recommended to me. When I visited, I felt very good about the facility and people. The facility was very clean, well organized and staffed. Everyone seemed genuinely interested in the animals under their care. My dog certainly seemed to enjoy her stays (and for a time she was there more than she was at home). She came to know the staff and was always happy to see them. The staff knew her and always treated her so nicely. She was always happy to arrive and just as happy when I came home. While I no longer travel as much, Williamsburg remains the place I trust to take care of my dog. She always seems happy to see the staff and I've been very happy with the service I have received.

    I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

    VEG ER for Pets - emergencypethospital - Updated August 2026

    Loading...
    Loading...
    Loading...