If I could give 1 Million stars, I would!!!…read more This review is long overdue! Backstory: one of my dogs woke up on a Friday unable to open his eye, which quickly turned into an infection and I spent 2 days trying to find a vet / urgent care to take him to near my home in North Hollywood. Every hospital in LA that I called, I was either met with an immediate "hello, please hold" (for 20 minutes), capacity already met, an absurd wait time with no promise of being seen, or unsympathetic staff saying "an eye infection is not an emergency". I called SC Animal Urgent Care & Wellness Center at 7:08pm on a SUNDAY, arrived at 7:45pm and was seen by Dr. Mousa by 7:55pm! From the second the receptionist answered the phone, I knew I was in good hands. She was extremely compassionate & quickly took my information, along with my dogs symptoms and told me to come right in to be seen by Dr. Mousa. Dr. Mousa is a GOD SEND!!! I am so blessed to have found him. Dr. Mousa examined & handled my dog with so much care and explained that he had an corneal ulcer which was quickly deteriorating his cornea and that if I had not brought him in immediately, he would have lost his eye (which was still a possibility at that point due to the 2 day wait trying to find a vet/hospital). Dr. Mousa's urgency along with his care, compassion and knowledge is the type of service you expect and deserve when you go to a hospital concerned, stressed and scared for your dog. Lexi (vet assistant) is phenomenal & so sweet!!! Lexi treated my dog like he was her own and she explained every step of what was happening and why, then what would be next. She even shared a story about her cat with me to show how she related to me in that moment. They are an amazing team and will give your pets the best car!

I can not recommend this place, it's staff or Dr. Musa, ENOUGH! They are the best people, very…read moresweet, very caring, extremely attentive and incredibly knowledgeable. Dr. Musa treated my baby Boy Travis so kindly and had so much incredible information that I hadn't been receiving from my own Vet. My dog, Travis was diagnosed with Pancreatitis. To make a very long and stressful story short, I was considering having to put my boy down. Dr. Musa had a treatment plan in less than ten minutes. Explained it thoroughly and he just stayed and talked us through everything. He even stayed around and talked about Travis's brother, who came with us. He truly cares about his patients and their owners, which I was not expecting. I feel as if we're always rushed and never heard. Dr. Musa, his nurse and all of the staff were are genuinely awesome people and I am so grateful to have met them all today. Thank you Dr. Musa and staff!! You're the best!

I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

I recently took in my cat, she gave me all she had for 20+yrs and it was time to let her rest! :(…read more The whole staff was amazing with me, never once rushed me or made me feel less. They were extremely busy but never showed me anything but kindness!! Even when picking up her ashes, she staff knew what was in that blue bag and everyone was just so kind!!! I even received a condolence card directly to my home from the full staff!!! I mean who does that??? Who cares for ur pet as much as you do!!! THEM!!! They do and they will during a wellness check or end of life treatment. When i'm ready for my next pet, they will for sure be my primary vet!!! Their hrs are soooo convenient too! Everyone i know i tell them to take their pets to KTown!!! Thank you staff for all you do!!!

Don't bring your dog here -- it's a waste of money. The receptionists are rude, especially the one…read moreI spoke to when I was simply asking for my dog's medical records. She interrupted me rudely and said, "I'm not the one you spoke to," when all I was trying to do was get copies of my dog's records. I spent almost $1,700 here for my dog's pneumonia treatment, and unfortunately it did not help at all. They kept my dog for 5 hours, and after everything, I still had to bring her to a different hospital so she could get proper care. There was also a problem with my dog's prescription. They prescribed a medication that wasn't even available until Monday. I was honestly willing to let that pass because I understand things happen, but the rude attitude from the receptionist was too much. I understand vet hospitals can get busy, but clients who are worried about their pets deserve compassion, professionalism, and proper communication -- especially after spending that much money. Very disappointed with both the service and the overall experience.

Dr. Qiu and Halyna were amazing and really took care of my pet! My maltese was diagnosed with ITP…read moreand I took her here for treatment and my experience here was great! My dog was well taken care of and she eventually made a full recovery. What I really appreciated the most here was the genuine care Dr.Qiu and Halyna showed for my dog during her treatment. My dog spent 2 nights overnight as well under ACCESS's care and they saw to it that my dog was constantly being monitored for any life threatening developments Don't quite know how the other facets at ACCESS are but my experience has thus far been good!

I want to be clear that this review is specifically about my experience with Dr. Howard, not the…read moreentire clinic. The nurses, technicians, and other veterinarians we interacted with were kind, caring, and professional. They treated both my cat and my family with empathy, and I am grateful for that. Unfortunately, my experience with Dr. Howard was extremely disappointing. I found her to be rude, impatient, and dismissive. Every question felt like an inconvenience, and instead of feeling supported, I felt rushed and judged during an already heartbreaking situation. I understand that veterinarians have demanding jobs and see difficult cases every day. But for pet owners, these are not just cases, they are family members. A little kindness and empathy can make a huge difference when someone is facing the possible loss of a beloved pet. Afterward, we sought a second opinion from another veterinarian. After reviewing my cat's case, that veterinarian raised concerns about some of Dr. Howard's medical decisions and approach to treatment. Hearing that only reinforced the doubts I already had about the care we received. I would not recommend Dr. Howard to pet owners who are looking for a veterinarian who communicates with empathy and patience.

We have been to LBAE a number of times for our Golden Retriever Byron…read more The latest incident required surgery for an obstruction. As always, Byron received great care and has recovered. Dr Ravi did the surgery and we appreciated the follow-up. Dr Lee and Dr Kerr also provided great support. Because Byron has IBD his symptoms could have been dismissed as part of his condition. We were lucky that when Dr Lee suggested an xray, we took her advice. Everyone at Long Beach Animal Emergency was amazing.

I rarely leave negative reviews, but I feel it's important to share my experience…read more While the veterinarian appeared knowledgeable and competent, the overall experience was disappointing because of the lack of compassion, communication, and customer service. From the moment I arrived, my dog was taken to the back without anyone asking me to explain what was wrong or allowing me to be part of the initial assessment. My dog remained in the back for about an hour and a half before anyone spoke with me. I was eventually brought into an exam room--without my dog-and presented with a treatment plan and an estimate. As a pet owner, I expected to be involved much sooner and to have someone take the time to listen before making recommendations. I spent nearly five hours at the clinic, yet very little of that time involved communication or updates. Most of it was simply waiting, wondering what was happening with my dog. The payment policy was equally frustrating. You're given a low-end and high-end estimate, but you're required to pay the highest amount up front before any treatment is provided. When the original services aren't all used, it feels like other charges are added to bring the total closer to what you've already paid. Whether that's the intent or not, it leaves the impression that the estimate is structured to ensure customers pay the highest amount possible. The one bright spot was one veterinary technician who was kind, gentle, and genuinely caring with the animals. She showed the empathy and compassion that I wish had been reflected throughout the entire clinic. I also noticed that many negative reviews receive the same generic response asking customers to call the office. Respectfully, this experience wasn't the result of a simple misunderstanding-it reflected the overall way the clinic operates. I won't be returning unless I have absolutely no other choice. Veterinary care should combine medical expertise with compassion, communication, and respect for both pets and their owners. Unfortunately, that was not my experience here.

I brought my cat to Easy Valley Emergency Pet Clinic while I was extremely distressed and worried,…read moreand from the moment I walked in, I was greeted immediately with kindness and compassion. While I didn't get everyone's names, every staff member I interacted with was so sweet, friendly, and reassuring. It truly gave me a sense of security knowing they genuinely cared and were there to help my cat. Dr. Singh was very helpful, straightforward, and honest throughout the entire visit, which I really appreciated during such a stressful situation. One thing I especially appreciated was how transparent they were with pricing -- they gave quotes for everything, broke down every charge clearly, and provided an itemized receipt at the end. I was met with both good news and bad news, but I'm incredibly grateful that I still got to walk away with my baby. Thank you all so much for your care, compassion, and help during such a difficult time. I would truly recommend this place to anyone needing urgent care for their pet.

Horrible Experience! I wish I could give a 0 or a negative…read morestar review! We brought our 14 years old cat to this "emergency" clinic at 10:20PM. A lady came out not to greet us but told us that they close at 11PM due to new management and this is place is sold to another company. The doctor was seeing the last patient of the day and was referring us to another clinic in Glendora. We told her to please ask the doctor to take a look at our cat. We are willing to pay double the visiting fee. She went in for about 5 minutes and then another gentleman came out and told us the same thing. The clinic was sold and we close at 11PM now, etc. I took out my phone and showed him that it's 10:27PM. He said they wouldn't have enough time to do procedures to our cat. I told him our cat is old and he can't handle that much pressure anymore going to Glendora.. Long story short, this place has last call like some high end restaurant and I'm guessing everyone wants to get off work right at 11PM. Good luck with the "new management last call clinic". Getting off work is their first priority and not saving pets lives!

This is our happy puppy from mamas howling pups She's happy…read more Healthy Best of. Fluffy fluffy puppy Great member of our pack :D If your looking for a good dog breeder please buy from her. And put your worries aside because she will take care of you

My Experience with MAMA'S Howling Pups is a story…read more... On April 1, 2019 I called Ashley after getting her contact phone number from a simple google search. I was very excited because Siberian Husky was a dream for me since 2012. So, I was pretty sure to look for a good breeder and I found one. I sent my information to Ashley through imessage and she sent me pictures of Kody & Kira and said that these are going to be the Mom & Dad of your pup. Now I was really excited because my actual plan was to surprise my girlfriend on her birthday and I can bring the puppy home any day around her birthday which was a very convenient birthday surprise. On April 2, 2019 Ashley and I became Facebook friends and I saw her MAMA's Howling Pups pages on social media platforms and we gained more trust on each other. On the same day, I confirmed her that I'm getting my Siberian Husky from her and I wanted a female. So, my status was "1st reserved female". I was interested in getting a Husky puppy with a specific mask, a black mask with white eyebrows and I wasn't interested in the eye color because Ashley told me and made me understand that eye color doesn't matter as long as they have healthy eyes. On April 25, 2019 Kira was popping out the babies and I already decided a name for my puppy and it was 'Sharvara' (google it) and Sharvara was born as the 5th puppy and she didn't have the mask I wanted (no cute eyebrows) but she looked like a little panda baby but there was a baby with the mask I wanted but it's a male baby and my friend Leny chose him. Ashley said we are having another litter pretty soon, if you don't like her mask we will wait until the next litter and see if that litter has a female puppy with the mask you wanted but I really liked Sharvara for the panda look. I said it's alright Ashley, I will take this one. But I went crazy on April 30, 2019. Mila & Kody's litter - Mila had her babies on April 30, 2019 and she had a puppy (a female) with the exact mask I wanted. My mind was changing but I cannot just give up on Sharvara for the mask! Okay what do I do? I asked my girlfriend, if we ever get a puppy? what would you name her? she said 'Aaira'. I was like, okay I'm getting another puppy from this litter as well and named her Aaira. Normally dogs (especially Siberian Huskies) are pack animals and they have communal brain. They do well when they are together with a minimum of 2 huskies. I searched all over the internet about getting 2 huskies at one time because this was a surprise event for me. I never thought that I would have 2 huskies. After my research, I found that handling 2 huskies is a lot easier than handling 1 lonely husky and that's the truth because I'm experiencing it right now. Ashley has separate group chats for each litter in FB messenger app where you can socialize with your sibling puppy parents. She shared pictures as they opened their eyes and she sends pictures with their weights each week. On June 23, 2019 (for 2 months puppies stay with their mothers) I was able to bring Sharvara and Aaira home but I was doomed because my stupid apartment community didn't allow siberian huskies. I had to move to a new community. I gave a 30-day notice and I cannot keep the puppies at my home. I texted Ashley and asked her what to do, because I cannot entrust anyone else but Ashley with my puppies and leaving them at her house with 1 month boarding charges was the best idea. So, the same evening I went back to her house and left them at her house. We were really sad. On July 20, 2019 I moved to a new community which is very dog friendly and allowed Siberian Huskies and it was time to pick Sharvara and Aaira. I was very excited but scared at the same time because when I brought them to that stupid community, they pissed and pooped everywhere in the house. I was surprised to see they didn't poop/piss inside the house. Guess what? ASHLEY TRAINED THEM TOO in that 1 month (She could have chosen not to train them, but she did! she cares) Thank You Ashley We love you!

These two ladies couldn't be any better at what they do!! I had a tiny, angry little parrot and…read morethey treated him so nicely (even played music for him!) and low and behold he eventually ended not attacking lol. I fully trusted them with my little dude and will with my 2 doggies and little girl bird that came to me and my future wife from the rescue heavens Honestly...no better people to trust with not only your home when you have to be away but also all your furry, feathered, scaly, etc loved ones. On a side note, and very near and dear to my heart...when my ex called them because I was out of town and she went on a last minute trip, they knew something wasn't right when they were told he doesn't need fresh fruits and veggies so they took the time to call ME and ask me as this was out of the ordinary. It absolutely was!! They were so kind to bring fresh food for him!! I mean seriously...just down right amazing human beings! HIGHLY HIGHLY recommend and would never think about trusting any one else with my babies

I highly recommend this business to take care of your pet. Ashlie is a wonderful person to rely on…read morewhen you have to be away from your beloved pet. I was impressed with this business owner because she is punctual, organized, extremely efficient, caring, compassionate, and is a very positive person. It is hard to find someone to trust to take care of your animals when you are away. I am so glad I found this business because I felt relief that I could take a small vacation especially since my dog has cancer. I just needed a few days away and had the peace of mind that everything would be okay because Ashlie is taking care of my dog.

I cannot thank Coral Cremations enough for the care, compassion, and professionalism they showed…read moreduring one of the hardest moments of my life after losing my babygirl, Nala. From the very first call, it was absolutely amazing--he representative was so patient, understanding, and genuinely thoughtful about my loss. He made a painful situation feel a little less overwhelming. Nala was picked up within the hour, and the individual who came to get her was incredibly kind and gentle. He never rushed us, gave us all the time we needed to say our goodbyes, and handled my baby with so much care. He expressed his condolences both when he arrived and before he left, which meant more to us than he probably knows. He also took the time to answer every question and address all of our concerns before leaving. The process took about two weeks, but during that time I received updates on Nala and on her wooden urn, which I truly appreciated. The communication was excellent. That Friday, they even reached out to ask what day and time would work best for Nala's delivery--it was comforting to know they were being so considerate and respectful every step of the way. On the day of delivery, the driver kept me updated on his ETA, called about 10 minutes before arriving, and was right on time. The delivery itself was handled with so much care, gentleness, and compassion. It was a beautiful and respectful experience during such a difficult time. I am beyond grateful for the reassurance, communication, and love they showed while taking care of my baby. I would absolutely recommend Coral Cremations to anyone who wants their pet treated with dignity, kindness, and respect. Thank you for taking such good care of my sweet Nala.

Communication and follow through with promised services. My…read moredaughter's cat died. Coral Cremation said they were going to give her a nose print. A box with the ashes with the cat name on it. The box came with no name on it. The nose print never came. The company has continuously promised to deliver these items. It's been five months now. They're obviously not going to provide these things that they promised. They've also contacted her three times since the death of her beloved pet for her to adopt other pets. My daughter is very destroyed! She needs closure!

I stopped in here on the recommendation of another pet store. I was looking for fancy pet mice and…read morethey suggested Petsmart. I said, "They only seem to have white mice..." and the lady told me that this store actually had black colored fancy pet mice. She'd just been there the day before. So I drove over and lo and behold, they had three fancy mice - one white one with slightly long fur, and two mice that were black and white. The two black and white mice didn't look to be in tip top health though, with both appearing to be sort of hunch-backed. Even so, I asked to see one of them, and got to hold her, and decided to bring her home as a friend for my calico mouse. The staff was very compassionate about the mice and assured he she would quarantine the other black and white one (who looked significantly less well) and have their vet take a look at her. She also confirmed I was only looking for a mouse as a pet, and not for some other purpose. I had to enter my name, address, phone number and email into their system to purchase this mouse. I didn't love that part, but I guess I understand their concern when selling live pets. Overall the store was clean, the pets I saw looked to be in good health (except for these two mice, one of which I did end up buying). The staff I interacted with were all friendly and professional. I was also assured they had a 2 week period where I could return the mouse if she was truly unwell or if she didn't get along with my other mouse or something.

I appreciate it when an employees goes out of their to make their customers happy. Javier is that…read moreguy. He encouraged us to apply for PetSmart points so we can get a discount on our large purchase. He was very patient in helping us apply, which only took a couple minutes and his positive attitude made us feel welcomed and comfortable. Thank you, Javier, for going out of your way to help us save some money! The store is clean, and we got a dog house that was reasonably priced!