Positive experience w/VEG starting w/my call last night. They put me through to the Vet on the phone which was extremely generous. Yesterday, Saturday we tried VMSG / closed & Horizon: Unable to be seen due to capacity limits. Today drove the hour to Stevenson Ranch. Due to just one Vet available we did have to wait a significant time, however staff is very friendly & attentive, checking back w/us as to why the delay, which is very considerate. Faculty is clean, snacks & coffee / water for the pet parents as you wait. Emergency is always pricey, although we talked out the options & made a comfortable choice for our girl & our wallet. Highly recommend...again, the staff, chef's kiss read more

I came here at night after my kitty got into a lily plant & I was so glad I did. as soon as I met dr. ana I knew I was in good hands. right away I felt at ease with the situation knowing they would be able to help him. when she told me they could make me a bed so I could spend the night with him I almost cried. my kitty has been in vets/hospitals before and the worst part is always having to leave without my baby. I ended up calling out of work to stay with him the whole time & during his stay he was treated so well. he had his own doctor & nurse, they would check on him every couple of hours or so and always took care of anything he needed. my kitty has a history of having a uti & wasn't peeing for the first 12 hours. I wasn't too concerned because he does that when he's in a new environment naturally but different nurses were so attentive with checking his bladder some even did quick ultrasounds. It is expensive but so is every other emergency hospital & my bill was actually the same price as when he was in a different hospital a few years before & there I was only able to visit him for 30 minutes. I think being able to stay with him the whole time made all the difference for me & my kitty too. I know he would've been stressed being left alone in a cage for almost 2 days and that could've affected his recovery. thank you to everyone who was so sweet to him giving him love and attention. he literally was purring his whole time here & he was actually a little upset to leave. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Stevenson Ranch, California

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My dog ate reusable water balloons and I was a nerves reck. I found this hospital on yelp and let me tell you, I was beyond satisfied. As soon as we came in we were welcomed by everyone on the staffing team. The girls at the front desk were phenomenal! Every concern or question I had they were able to answer and helped us through this difficult time. They did an exam and did X-rays. We knew surgery was going to have to happen but the way we were reassured during the entire process was great. We were able to stay with our baby the entire time until he went into surgery. ( they do have a glass window where you can watch them do the surgery ) I was updated throughout the whole process with texts and the doctor called as soon as they were finished. The next morning when we came to pick him up he was happy and you could tell he was well taken care of. I can't express the gratitude I have for this place, not for just taking great care of our baby but for helping us cope through this entire process. read more

I barely had to wait when I came in with my pup! They took care of him fast and gave me some great advice. Obviously this place is very expensive because it's an ER Vet. So I chose to do a few things that were Affordable and waited until my primary care vet opened in the morning.. they made my pup comfortable in the meantime and I felt OK taking him home. I highly recommend this place if you're in the area and need a vet ASAP. read more

VEG ER for Pets - This was about 3:30 in the morning... - Emergency Pet Hospital Near Me - Stevenson Ranch, California

they saved our corgi Fergie two weeks ago, while she was at boarding with Bouquet Kennels the awesome team they noticed she quickly got really sick and took her to our vet of many years Copperhill animal clinic and shockingly they said they were too busy and turned her away! These guys took Fergie right away and did all the The Proper testing and got her on medication and we are lucky she's alive today thanks to them and Bouquet Kennels staff for acting quickly! read more

I'm so grateful to have VEG ER nearby in Stevenson Ranch. On a Friday night, when all the regular veterinary offices were closed, I was trying to help my neighbor with her elderly Maltese who has a heart condition and had stopped eating. We were trying to find Hill's urgent care food that she might actually eat, and Jazmine could not have been more compassionate. She helped us get what we needed, and the entire experience couldn't have gone better. Both Jazmines are amazing! Best of all, my neighbor's dog has continued eating the food throughout the weekend after refusing virtually everything else we offered her. One of my biggest hesitations about moving to the Santa Clarita Valley from the Pasadena area was the lack of nearby 24/7 emergency veterinary care. Having VEG here now fills such an important need in our community and gives me tremendous peace of mind as a dog guardian. I also really appreciate VEG's open-concept approach, where pet parents can stay with their animals during an emergency rather than being separated from them. And beyond the hospital itself, I've seen VEG out in our community supporting local pet rescue efforts, which makes me appreciate them even more. I'm just incredibly glad they're here. When something happens with a pet after hours, knowing there is a place nearby that is open 24/7, compassionate, and ready to help means everything. Thank you, Jazmine, the other equally amazing Jazmine , and the entire VEG Stevenson Ranch team! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Stevenson Ranch, California

We had to make the most painful decision last night as our furry baby rapidly deteriorated from lymphoma. It was around midnight when we realized his fight had come to an end, and we rushed him in knowing we had to make that heartbreaking decision. From the moment I called, I immediately felt that their care was something truly special. They came out with such urgency and compassion, and their policy of never separating a pet from their family during those final moments was exactly what we needed. Dr. Samantha's and her entire teams support made such a difference in what could have been an even more traumatic experience. We were utterly devastated, and they were incredibly understanding, gentle, and quick to make sure he was no longer suffering. I don't think I have ever experienced this level of compassion and care from a veterinary team. They truly felt like angels during one of the darkest and most painful moments our family has ever faced. I only wish more veterinary centers could learn from this team and the way they care not only for the animals, but also for the families who love them so deeply. Thank you for helping make one of the most painful moments of our lives as peaceful and compassionate as it possibly could have been. We will never forget the kindness you showed our family and our sweet boy. read more

This ER vet is open concept, meaning you can see what the vets are working on and doing to pets. Very interesting, never been to anything like it before but it was a nice change. We came in and were warmly greeted and attended. We got helped relatively right away and it took about an hour or two to get results. Everything went smooth and all our questions were addressed. It is costly. The er initial visit fee is 215 + recommended diagnostic services . I paid about $1600 read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Stevenson Ranch, California

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Brough in my cat with difficulty breathing on the 4th of July. They were extremely busy yet they were efficient compassionate and very thorough. Dr Wong quickly examined him and I was informed every step of the way and provided with an estimate up front. I was given the opportunity to observe procedures on my cat and sit by him as he waited in the oxygen cage. I really appreciate being able to stay with him and I'm extremely thankful for the compassionate staff here. At the end of my visit I was refunded for any services in the estimate which were not needed. So thankful for this clinic and the staff! read more

VEG ER for Pets - Jacomo - Emergency Pet Hospital Near Me - Stevenson Ranch, California

On Thanksgiving, our elderly pet rat, Apricot, suddenly became lethargic and developed labored breathing. Rats are wonderful pets, but their lifespan is short, and they're prone to tumors. Apricot had developed a mammary tumor a few months prior and was nearly two years old. It was clear she was in distress, and we felt the most humane choice was to end her suffering. We assumed nothing would be open on a holiday, but I called VEG after remembering their location next to the Vons I visit. The receptionist was kind and told us to come in right away for euthanasia. When we arrived, the large main treatment area was focused on a critical case involving a Labrador, with a family gathered nearby. There were comfortable couches in a waiting area with plenty of room. We were placed in a private room to wait, which was thoughtfully designed to feel calm and comforting. It had soft lighting, gentle music, electric candles, a fragrance diffuser, and even a memory book where we wrote about Apricot while we waited. It was sweet to read what others had written too. That space made a difficult moment more manageable. Over about 45 minutes, staff checked in on us regularly, offering water and explaining the process. Once available, the doctor discussed euthanasia options. Unlike our regular vet, who uses gas, they explained that they prefer intravenous injection for a more controlled and peaceful passing. However, due to Apricot's size and likely dehydration, accessing a vein was extremely difficult. Multiple staff members attempted carefully to find one in her tail, but it was understandably challenging. The remaining option was an intracardiac injection--a needle through her chest into the heart. Apricot was already minimally responsive, and we agreed to proceed. I stepped out, while my husband stayed with her. He said she reacted briefly but passed almost immediately. This wasn't an easy experience, but the staff handled it with honesty, patience, and respect. They kept us informed at every step and treated both us and Apricot with dignity, never once making us feel like she was "just a rat". A few days later, we received a sympathy card signed by what looked like the entire team. That unexpected gesture meant a great deal to our family. With all the pets over my lifetime and all the euthanasia we've had for them, never once did a vet send us a sympathy card. We expected a high emergency holiday cost, especially given the circumstances, but the total was about $200, only slightly more than our regular vet. While euthanasia for small animals like rats can be technically difficult, we're grateful VEG was available when we needed immediate help. Everyone, from receptionist to vet tech to nurse to doctor was kind and gentle. I would return for future care, especially in urgent situations. read more

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On Memorial Day, I brought in my cat due to being lethargic and not eating due to pancreatitis/KD disease. Of course, it was over a 30 min wait to see the doctor but understandable as it is an ER and it was a holiday. Dr. Ganay came in the room and answered all the concerns I had (I had taken my cat to urgent care 2 days before and the DR. didn't acknowledge anything). She thoroughly explained Yogi's lab work and any questions I had. We had to leave him for hospitalization for 24 hours and I am so glad that the staff was very thorough as my Yogi boy is a very spicy old boy. Every time I take him to other vets, they say he is difficult and always want to put him on Gabapentin to do the least like draw blood. I was glad I left him hospitalized here at this ER because the staff was so kind (I really wish I could remember their names but whoever took care of Yogi in the AM and PM). They offered me to stay in a room overnight but I had to take my 2 other boy cats to a dental procedure the next morning (such terrible timing). Of course, the bill was high but what can you expect? Its an ER and hospitalization. Yogi has been home for a little over 24 hours and he did a complete 360 after being hospitalized, very hungry and happier. Overall, truly thank you to Dr. Ganay and the two techs I got to speak with when I left him and picked him up. read more

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Well, it was a heartbreaking experience to begin with because I was losing my companion and service animal of 12 years. She was like my first child. The doctors and nurses were so kind and patient was th me saying goodbye. I couldn't have asked for more. read more

VEG ER for Pets - Lucky my black and white Rat terrier Chihuahua mix playing with her toy shark. - Emergency Pet Hospital Near Me - Stevenson Ranch, California

We took our beloved dog there who was having trouble breathing. We were helped right away. The kindness and consideration is like nothing else we have ever experienced at a Veterinary office. The Doctor explained everything and we had to make the hardest decision a pet parent has to make. They gave our family all the time we needed to say goodbye and he was never alone. We are forever grateful to them. Would use them again for any emergency without hesitation! Loved the open concept it felt like we were supported by everyone. Thank you VeG we appreciated your professionalism, compassion and support. Amazing read more

Clean environment. Intelligent professionals help yo ur pets. Emergency prices are moderate. Service was top notch. Don't hesitate. (Next to Walmart in Stevenson Ranch. Plenty of parking.) read more

Huge thank you to this place! My pup was recently neutered, and while I was at work I had a sitter watching him who accidentally gave him a double dose of his medication. My regular vet was closed, and this was the only place in the entire valley that was able to provide clear guidance and reassurance on how to move forward. As a first-time dog dad, I was definitely panicking, but they took the time to walk me through everything and immediately put me at ease. I'm incredibly grateful for their help, professionalism, and compassion. Truly appreciate the support and guidance, thank you so much! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Stevenson Ranch, California

Middle of the night our Abbie couldn't get up, we found VEG (thank god) we called at 1130pm, 10 min drive to them. Once there they came out to get Abbie with a stretcher as she weighed 85 pounds, brought her inside and immediately a Dr and nurses came to help, her abdomen was distended they did an immediate ultrasound of her abdomen and heart, did an EKG and blood work all within an hour. We received the devastating news she had a mass unbeknown to us on her spleen that ruptured, due to the likelihood of metastasis they suggested not to do surgery. We unfortunately had to say goodbye to her. We were taken to a private room to say our goodbyes, once ready the Dr came in and peacefully let Abbie go, We are beyond thankful for the immediate care, the honesty about prognosis. The kindness shown to Abbie and my family was exceptional!! What an AMAZING place with such special employees. read more

I have had to come here twice now and I can tell you I love the stellar service from start to finish. I also love that I can stay with my dog the entire time. It's so nice to know we have a 24 hr vet er now in this area and we don't have to drive 30 min anymore. This place is top notch and doesn't disappoint. I can tell they definitely care about their patients. read more

Its long but worth it if you love your pet . *** Dr. Yashiri the director graduated in 2017 Dr. Abed head doctor graduated in 2020 and Brooke Midgal graduated 8 months ago. These people combined have 15 years of experience. I brought my English bulldog here for a hurt leg . Dr. Migdal saw her and wanted to give her methadone because my girl was worked up.The doctor said it would calm her down. It made my dog worse with almost uncontrolled panting . The doctor walks over and says , I dont like the way shes breathing ...I thought" no shit." So the doctor says I want to give her something to calm her down . WTF isnt that what the methadone was ? The vet didnt properly explain side effects the oxygen was barely on , I know because I put my hand to it. I asked for my money back and the vet said she would return it once I left. My dog has not stopped panting so they wanted to give her midazolam after the methadone and narcan. I pretty much wasnt given a choice because her breathing was so bad. She is now intubated but breathing ok.I asked dr. Midgal how long she has been a vet , she didnt answer, i said years? She said yes . Turns out shes only been a vet 8 months. Is that ethical ? Then theres Jasmin. She was on the phone with Dr. Betty whom i assume is one of the main vets here. The doctor asked how my baby was and jasmine couldnt get up to walk 10 steps to ask the only competent person, ( Gail) here how stella was doing . Jasmines response was i can hear breathing . Then proceeded to laugh about who knows what. I spent a while on the phone with doctor Abeti who couldnt do anything but apologize. I let here know that her staff is a reflection on her. I asked her to come down and she didnt want to because she lives an hour away i told so did I and ill be missing work tomorrow she didnt care . Im waiting for the director to call me tomorrow. I forgot to mention that while my dog was suffering the vet was in the back doing who knows what. I sent two people to call her but she took her sweet time . Im so mad at myself I should of taken her where I usually go, VCA WLA but i thought since it was just to check her leg it would be fine . So I would really reconsider bringing your special breeds here . The star for the nurse Gail that explained things and provided some assurance. Gail stayed with my dog the whole time , she missed lunch and probably her breaks. She was heaven sent . So it is now 444am. A sick dog came in and 2 techs were wearing gowns and taking precautions, why did the vet ( migdal) go into the room with the sick dog without protective gear and her laptop and then try to go back to where my girl is. The tube is out and Dr. Abedi wants to jump on a teleahealth call with a critical care team on the east coast because she feels I don't trust them. Mind you , we are on the 8th dose of medicine and my angel still isnt awake. Now Dr.Abedi called Dr.Jan Hall a critical specialist out of Torrance who was extremely rude because I asked why they keep reversing medications that they insist on giving her. Dr. Jan said "its 440 in the morning , its fine." The dismissive attitude is disgusting. Now they've offered me a transport ambulance to VCAWLA. Because its obvious they cant handle this. The egos here are tremendous and it should of said they arent equipped to care for EBD. They keep saying this is common. But in almost 4 years , ear infection, ACL surgery, eye issue and i never experienced anything like this. At 520am Lindsay got the director Johnathan yashari on the phone. Instead of taking responsibility he said this happens often I tried to express upon him that if I was properly informed about medication side effects I would have left this place and went to VCA. This man made excuses about the breed , the desert , the ocean ...did everything but apologize for his inept staff. Just a total stressful, traumatic, emotional and financial doozy of a night . Please reconsider this place of you have an EBD. I think this is that update . They x rayed by baby and found possible pneumonia from panting. I also think they x rayed the wrong leg. But its 7am and im to tired to go another round with these people. We should be going home soon with a bunch of medication we didnt need 12 hours ago. *** Dr. Abeti is now recommending 24 hour monitoring. She ordered an ambulance to take me girl to VCA WLA. Let see if they will pay for her stay there . To be continued.. Now the director wants the monitoring to paid by me 4-5k. The audacity of these people! read more

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When we first went in the place had a bad stench. It was urine and it looked like a Mash unit on TV. Dr. Harris came over to us and with her beautiful and warm smile was very gentle with our dog. Our dog had not eaten for a day and our Vet could not see her that day and had recommended this place. Dr. Harris felt her back and said she had a slipped disc and said she was in pain. Our dog had been licking herself a lot on her leg so Dr.Harris had her staff clean it up and give her something for the pain. She gave her a nerve medication and she was back to her old self. Lexi and Jasmine were very caring with our dog and gentle. They treated her with respect. They gave her a shot and cleaned up her wound. Appearances aren't always what you think. They had cleaned up the urine and the place was looking better. We had walked in when triage was going on. Dr. Harris is very intelligent and knowledgeable. In some ways she reminds me of Hawkeye and Trapper on Mash. She's a little unconventional but it works ! If I needed emergency treatment for my dog I would certainly take her back here. read more

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I was scared to go to this place because it is located in the more expensive side of Santa Clarita and it just looked too polished for an animal hospital. I worried even more when the staff was positive and encouraging, keeping us involved in the whole process. Like, what's the catch... right? But now that I am home and have checked the bill, I am amazed that this was not just a big show. The positivity and encouragement was authentic! My pup had to have stomach surgery following ingestion of copper wire and, although we had insurance, it was not nearly enough to cover a full range of services for care. The doctor walked me through the pricing and eliminated any charge that could possibly be put aside. I ended up spending only 25% of what I originally thought I would have to pay. The doctors and nurses are truly professional. They carry the same sense of urgency and patient care as any human ER staff. Two dogs came in for emergency surgery prior to my pup getting her surgery. The doctors worked back to back surgeries and when I told one that I hope he gets some rest he said "this is my rest! I love it!" I think that the culture of positivity might be very well done in an arena like this. It can give hope and positive outcomes for families and can ensure that good things can happen even when hope is fading. My takeaways -- don't ever skimp on pet insurance esp if you have a puppy! -and- if your puppy is in danger, go to VEG! read more

VEG ER for Pets - Post op puppy - Emergency Pet Hospital Near Me - Stevenson Ranch, California

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I cannot recommend this hospital enough! We brought our dog in, and from the moment we arrived, the entire team was incredibly kind, compassionate, and attentive. April and Emily went above and beyond to make sure we felt comfortable and informed every step of the way, which meant so much during a stressful time. They were able to successfully perform the endoscopy, and we are beyond grateful for the outcome. Dr. Migdal was absolutely incredible--knowledgeable & caring. We are so thankful for the excellent care our dog received and for the support shown to us throughout the entire process. We truly could not have asked for a better experience. read more

Great experience here. I walked in distraught because my dog and myself were having a medical emergency at the same time. The staff was exceptionally kind, which helped calm my nerves. They took great care of my dog and worked fast so I could be on my way. Definitely recommend. read more

Thank you for your response. I want to clarify that the concern is not whether emergency care is costly or requires consent. The concern is the timing and prioritization during a life-threatening emergency. The patient was described as unable to urinate, lethargic, bleeding, and with a dropping heart rate--conditions that indicate a critical emergency requiring immediate stabilization. Despite this, there was a continued focus on obtaining financial authorization while the patient's condition was actively declining, including acknowledgment by staff of a dropping heart rate. This is the basis of my concern, and it has been formally submitted to the appropriate regulatory board for review. read more

My dog had a nosebleed that went on for several hours, and around 10 p.m. I finally decided it was time to take her to an emergency vet. From the moment we arrived to the time we left, we never felt neglected or forgotten. The staff was attentive, and the whole experience felt organized and professional. Yes, it was expensive, but honestly that is exactly what I expected walking into a 24 hour veterinary hospital at 10 p.m. I knew the base cost of the visit before I arrived, so there were no surprises there. Like most vet visits, they also presented a full list of additional tests and procedures that could be done, which added up to a couple thousand dollars. I declined most of them. That is pretty standard at any vet, especially an emergency visit, so I was not surprised by it. The facility itself is impressive. It is very modern, new, and open. Instead of being stuck in a traditional waiting room, the space is designed so you can see much of what is happening in the clinic. You can see the staff moving around and working, and they can see you as well. That setup actually makes the waiting process feel much less frustrating because you never feel like you have been forgotten. Overall, it was a very positive experience given the circumstances. If I ever need emergency veterinary care after hours again, I would absolutely come back here. read more

I can't say enough good things about VEG ER For Pets. From the moment we walked in, the entire staff made both me and my Whiskey feel completely at home. They allowed me to stay with her every step of the way, treated her with such kindness, and were incredibly patient and gentle with her. We came in thinking she might have a UTI, and it turned out she had a yeast infection. The doctor even let me see it under the microscope... something I've never experienced at any other vet. That special touch meant so much to me. Every single person we encountered was caring, professional, and genuinely loving toward Whiskey. It's rare to find a place that treats pets and their humans with such thoughtfulness. I will definitely recommend this place to all my family and friends. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Stevenson Ranch, California

Our first visit here was today. My poor little Chihuahua had grumpy tummy and she just wasn't acting right. Although it wasn't the biggest emergency ever, VEG saw her and took great care of her. I like their setup where you are able to keep your pet with you (Tulip promptly fell asleep on me) and the entire staff was so kind and helpful. It's an emergency vet, so it's not going to be a quick visit (especially for something small on a Sunday morning), but when I had something personal that came up that I needed to take care of quickly, they were so gracious and kept my dog so I could attend to my logistics emergency with my family. The facility is very nice. As a previous vet tech, I was definitely impressed. The Dr's are all very kind & appropriately triaged pets. In an emergency, this is so easy having VEG in town! read more

VEG ER for Pets - Tulip relaxing before seeing the Dr. - Emergency Pet Hospital Near Me - Stevenson Ranch, California

I came here as a emergency for my German Shepard. They are the most caring, professional and were not judgmental at all I was in extreme shock and disbelief I was crying and sobbing and they were understanding and didn't make me feel like a burden with all my emotions. My sweet girl was accessed right away. I will forever be grateful for you all, amazing team of people! It's nice to know there's still good people out there in the world. Thank you all again so deeply for your support and genuine care it means the world to me and my sweet angel... Every employee here, God Bless You all! read more

Excellent emergency care. I can't recommend enough! Sh*t always goes down after hours when typical veterinary centers and clinics are closed. Nights and weekends, VEG comes into clutch. We were fortunate to have Dr. Jamil Dowling on the night crew when we were in need of some medical investigation for my exotic. I run a toucan rescue and having veterinarian lab access is critical. Of course, one would need a specialist for exotics and that is not always feasible but Dr. Dowling has zoo, wildlife & field animal experience. He was very helpful and attentive. I love the layout of the facility - everything was out in the open and the staff allowed me to step in to help handle & even participate in some ways because he can be challenging. We are so grateful for the dedicated staff, hospitality and the state of the art equipment & super open design facility. It was the best vet experience I've ever seen. Thank you, VEG! read more

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I brought my sweet girl, Lila, into the ER on March 4th and it turned into the most heartbreaking day of my life. From the moment we walked in, every single person treated Lila with such tenderness and love. You could feel how much they truly cared, not just about her, but about me too. They spoke to her gently, handled her with such compassion, and made sure she felt safe. When we had to make the impossible decision to let her go, they gave us the time, space, and kindness to say goodbye in a peaceful and dignified way. I was completely shattered, and the doctor giving me a hug in that moment meant more than I will ever be able to express. Thank you for loving my Lila in her final moments and for showing me so much compassion when I needed it most. I will carry that with me forever. read more

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Thanks to Dr. Malik Chennault and his staff for the emergency splenectomy on Starr, our German shepherd family member. He and his staff were very professional and comforting in our time of distress! Are they expensive? Hell yes! But after having to spend the night there and seeing what they do, it is money well spent. If your pet is a family member, you owe it to yourself and your pet to have insurance. Don't be caught having to make a sad decision! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Stevenson Ranch, California

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Just wanted to share my amazing experience at VEG (Veterinary Emergency Group) in Stevenson Ranch. A week ago today had to take my 12 year old boxer to the emergency vet. It was 2am and I was panicking as he had just had a seizure. From the moment we arrived we were greeted at curbside and they made sure he was taken care of. From the vet, to every single person in the room, they showed compassion. After a few hours of testing and ultrasounds, we had to make the decision to put him to sleep. They were compassionate, caring and supportive and made sure my boy had his Starbucks pup-cups as a last treat. Today, I received the following card in the mail. Signed by every single person in the room that morning. If you ever need compassionate care, I highly recommend them. I'm truly thankful I found them! Thank you Dr. Migdal for your honesty and for taking the time to throughly examine my boy. To the staff, thank you for making my Rocky's departure a little easier. read more

VEG ER for Pets - Thank you for the personalized card - Emergency Pet Hospital Near Me - Stevenson Ranch, California

Just an update... it's been almost 3 weeks since I lost my baby girl, Penny. Returning from work is hard knowing I won't be greeted by my happy one-eyed Chihuahua. Today I was surprised with a card from VEG, full of personalized messages. One gal, Brandi, made a beautiful and heartfelt message using Penny's name. Shout out to her, Brianna, Ainsley, Marina, Gayle, Rene, Kimi, Anjelica, Nitzia, Noelle, and Dr. Dowling for taking the time to provide some comfort to my broken heart. I was hoping for a few more years with my girl but saying goodbye with this amazing team supporting us is worth every penny in the world. read more

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I am truly grateful for the VEG team that assisted with the care of my 18yr old mixed breed dog, Bailey. She was ill, in pain and her health was declining rapidly. I was referred to VEG in Stevenson Ranch for emergency care. We were greeted immediately by friendly compassionate staff. We were seen quickly by Dr. Elizebeth, who gave us a well informed assessment, which helped me make the decision to euthanize. She walked us through the process and gave us time to grieve. Nurse Marina was calm, compassionate and gentle, receptionist Diana was so sweet and caring. I was blessed with the amount of care and love the VEG staff showed Bailey and my family. As painful as it was to loose our dog, the transition was made easier thanks to them. I would definitely recommend and trust VEG Stevenson Ranch for all my pet's care in the future. read more

I was so impressed with the level of care my 6 month old puppy received. I was at my friend's house in Saugus for a doggie playdate (she has 2 labs, i have 2 goldens). My puppy must have picked up a bee and it stung her in her gums. Her face immediately swelled up and then her breathing started to be labored. Thank God VEG was not to far away. They immediately took my Sadie in and started to treat her. She received injections to help control the swelling and her breathing was getting better. I love that everything is open, we could see everything and be with Sadie at all times as she was so scared (so were we)! The doctor and the techs were amazing! I live in Granada Hills and I would bring my dogs to VEG in case of emergency (time permitting of course). I wish they were closer to me! I have told all my friends who live in Santa Clarita about VEG and I highly recommend them. read more

These guys are the best vets. We transferred our dog here from VCA West LA, where they were recommending a surgery that would have cost over $20,000. When we got here, this team took great care of him and ended up saving our dog without surgery. At VCA, they were getting ready to put him to sleep. We are beyond grateful for the care, honesty, and compassion we received here. Thank you so much. read more

VEG ER for Pets - Our german shepard at veg! - Emergency Pet Hospital Near Me - Stevenson Ranch, California

We took our dog to VEG late Friday night--the day after Christmas--because she was vomiting blood. From the moment we arrived, we felt truly cared for. Emily opened the door and greeted us with such a warm, friendly welcome, immediately putting both us and our dog at ease. She was incredibly kind and attentive throughout our visit. Dr. Chiang was equally wonderful--friendly, knowledgeable, and thorough in explaining the diagnostic process and treatment plan. Both Emily and Dr. Chiang showed genuine compassion and professionalism, which made a very stressful situation much more manageable. We're so grateful for the care our dog received and couldn't have asked for a better experience during such a scary time. read more

Every single staff person I encountered, from the receptionist Jasmine to Dr. Ana, were absolutely warm, welcoming and phenomenal at their roles! Gail was a particular standout too. It began when I first made the call about coming in. I felt heard, and I felt genuine empathy from the individual who answered the phone. While I ended up being there with JoJo for over 6 hours (and it took us 1 hour prior to get there due to location), I understand that unstable more critical cases continued coming in while we were waiting for JoJo's surgery (tail amputation). I'm glad we waited as Dr. Ana's skills and support as well as all the Staff's care and support was phenomenal! Thank you VEG! read more

We took our baby Rocky to Veg emergency group and had a great experience. We were first greeted by Kimi who was so wonderful with us and our little guy Rocky. After checking in we were taken to a room with our dog who had not been eating and had blood in his stools for a couple of days. The nurse came in and took his vitals. She was so gentle and loving with him. I wish I remembered her name to give a shout out to.. she was great!! The doctor came in and eased our worries and once again was very loving as the other staff we had encountered. They had given us a list of things that they "could" do by their "recommendations" and what they felt were "most important" to do for Rocky's comfort and diagnosis. We picked and chose what we thought we'd want to start with to see if it helped. Knowing that we had 24 hours to come back to do any other testing or medications gave us a day to try before some more simple things before fully engaging in the whole recommendation. They are not there just to take your money. They are there to help you and your pet to be healthy. I highly recommend this place!0 read more

I called Veg ER for Pets at Stevenson Ranch, I needed antivenom for my pet who just got bitten, they REFUSE TO TELL ME WHAT THE COST BE! All I asked was ballpark figure not a line item by line item cost they had the antivenom; both the doctor and staff refuse to tell me over the phone the cost. I know cost can go up or down. All I wanted to know a ballpark figure. So, I written them off. Just be aware what they charge you, they seem more concerned about charging then the pet. Not a great experience for me. read more

I brought my dog Jax to VEG Santa Clarita for emergency care and experienced some of the most disturbing conduct I've ever witnessed in a veterinary setting. While a few staff members were kind and professional, several others displayed behavior that was negligent, emotionally harmful, and in my opinion, disqualifying for anyone working in emergency animal care. Dr. Harris showed repeated emotional detachment and cruelty in moments that demanded compassion. I witnessed her scream a dying dog's name ("Samson") out of annoyance while he gasped for air in front of his grieving family. She also raised her voice at me when I asked for a gentler approach with Jax and flatly said, "I'm not a soft person," which was a shocking admission given her role. She later performed rounds in front of me in a performative way, then told me I was gaslighting them for advocating for my dog. Dr. Willis demonstrated physical aggression in nearly every movement she made. She scrubbed off medical paste ("butt paste") from Jax's inflamed skin abrasively, despite visible razor burn and rashes from shaving. She dropped equipment, slammed objects, and had no softness in her care. When I finally said something, she told me she was "insulted" rather than reflecting on her conduct. Dr. Chavez was the last doctor I spoke with before we were removed. She spoke to me in a belittling tone, asking if I was a doctor, to which I replied no, but I do have extensive legal support and medical knowledge. She gave me an ultimatum on how to proceed, and when I asked for space to think, the man claiming to be the "medical director" barged into the room and told me I had to leave immediately or be charged with trespassing. I was calmly sitting with my dog when this happened. The same medical director - Dr. Yashari, claimed I had "made the entire staff cry," which says more about the staff's inability to receive feedback than anything else. If expressing concern, asking for clarification, or voicing mistrust due to inconsistent care makes them cry, they should not be working in crisis environments. Lindsey Black, the front desk staff member, attempted to charge me $8,000 while I was being escorted out. I had already reached my payment limit from a prior 2 a.m. charge that same day and calmly asked her to bill me. Four days later, she sent a formal letter terminating services--after the fact. The same deputies who escorted me out later encouraged me to press charges and sue, which I have done. I have already filed criminal charges against the individual who physically touched me during our removal. Despite being told that plasma was unavailable anywhere in California, I personally located and secured it--not once but twice--from Access Woodland Hills and Access Culver City. Jax would not be alive today if I had believed the doctors who told me there was nothing more that could be done. The only time I left my dog's side was when I was briefly hospitalized myself. I had asked for fluids at VEG before that but was refused. They were medically equipped to assist but did nothing. If they had helped me, I likely wouldn't have needed to leave. That refusal added further trauma to an already devastating situation. Jax is now home, making a full recovery. He survived not because of the care he received at VEG--but because I never gave up on him, even when the professionals around me did. If you are reading this, please advocate fiercely for your animal. You WILL need to. read more