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    VegasPCHelp

    5.0 (4 reviews)
    Closed 7:00 am - 6:00 pm

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    13 years ago

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    13 years ago

    Great great computer person that will fix your computer. A natural when he gets into the problem. CARING, Honest and DEPENDABLE....

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    13 years ago

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    GadgetMates

    GadgetMates

    4.8
    (742 reviews)

    Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

    This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

    Computer Solutions

    Computer Solutions

    5.0
    (1 review)

    So after looking for a solid IT person for weeks we finally found someone who wasn't full of…read morethemselves. Sam isn't just super knowledgeable when it comes to fixing computers, he's also efficient and suggest ways to save money instead the quick fix of just throwing more money at the problem. Basically you get what you suppose to when hiring an IT person like Sam, someone who fixes the issue instead of just replacing it when a new computer or part when it was repairable in the first place. Don't get screwed by over-priced IT guys. I highly suggest calling Sam first or second and then comparing what he feels you need to do and spend compared to the other IT companies.

    From the owner: Free Mobile Service. We Come to You!…read more For fast quality work at very affordable prices, let us come by your home/business to resolve your computer issues. We provide the following services to handle most customer needs: - Computer Service and Repair - Virus, Adware, and Spyware Removal - Hardware and Software Upgrades - Wireless and Wired Networks - Operating System Repair - Performance Issues We provide answers to your questions while we work and remote on-call services afterward. Call us to schedule an appointment today. Key Features: ------------------ - Fast Quality Service for Your Needs - Providing PC Solutions Since 1985 - Guaranteed Satisfied Results - Quotes are Given Before Job Starts - Accept Cash/Checks/Visa/MC/Disc/AE Try us and you'll get our warm friendly expert service with extras to help use your system(s) more effectively.

    Doctors of Technology

    Doctors of Technology

    4.3
    (43 reviews)

    QUALTIY- AFFORDABLE- Friendly & YES the Pick up the PHONE! Dropped in and meet with Philip &…read moreJeromy- Outstanding customer service- showed them my laptop, swollen due to the battery! and they ordered it and it was easy and no pressure. Plus they have so many back to school specials for students - they can help you with STORAGE issues.. Have you Backed up Lately??? Upgrade your PC with Windows or Clean up malware! Plus I have my eye on Refurbished laptop with BIG SAVINGS$$ Friendly staff & YES they are MOBIL and come to your HOME or OFFICE- Wow. Top Rated! Tell them Penny- sent you.

    I found Doctors of Technology with a quick Google search, and Jeremy answered the phone right away…read more After a short conversation, I made the wise decision to drive to their shop from Boulder City. My original plan was to replace the charging port on my 10-year-old laptop (which was completely missing). Once I got there, they walked me through the options honestly. It turned out I could buy a newer laptop for not much more than the repair would have cost--and the charging-port quote itself was very fair. I'm glad I called. I ended up replacing my old machine and discovered another owner-operated business in this very corporate city. To top it off, I managed to do something stupid on day two with my new laptop. No worries--Doctors of Technology had me back up and running the very next day. These guys are the true Geek Squad--knowledgeable, honest, fast, and local. Highly recommended.

    VegasPCHelp - itservices - Updated August 2026

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