So sad to say I've been coming here for years now and the last year it's taken more than an hour to…read moreget blood work done. I've scheduled appointment for it, showed up early and they still have not figured out their system. Very unfortunate and incredibly inconsiderate to other people's time. Will have to look for another place to go to.

I've been treated by this clinic for 5 years. The staff are always kind and respectful, my doctor…read moreis amazing and everyone has been absolutely wonderful. The care I've received here has been beyond expectations and I highly recommend this clinic for anyone facing endocrine issues.

My primary care doctor set me up with Dr. Lothes who was able to work me into the schedule within a…read moreweek and set me up for surgery within another week. The hospital sent a packet of instructions and called me the day before for more pre-op information. When my husband and I arrived, the waiting room was crowded and rather noisy. Per instructions, I had not taken pain medicine before my surgery, and the receptionist instructed that I should not use the restroom in case they needed a urinalysis, and therefore the wait of about an hour felt quite uncomfortable. The receptionist also gives out restaurant-type buzzers for the wait, which seemed rather impersonal. The surgery prep room was a large room with curtained dividers, and numerous people at different stages of the process. It was also noisy and seemed rather unorganized. But my nurse, anesthesiologist, and doctor all were very professional and attentive. The best part of my experience was in recovery, where my nurses, CNAs, and physical therapists, attended to my every need. The room was very comfortable and clean, the food was good, and I had the support and care of some very wonderful people. In a talk with one of my caretakers, he explained their purpose, and why it sometimes seemed to be a loud and busy place. There are people there for 15 minute procedures, and some with chronic conditions, and with dozens of doctors and staff they get through what they can in a day to help to relieve their pain. I am very pleased to recommend this facility.

I had an appointment today and confirmed via text. I come to my appointment the next day and they…read morehad cancelled my appointment on their own without my permission because my insurance was out of network. That just means I pay more but that is my decision. I have been in pain for months and would have paid out of pocket for the whole procedure. I had taken off work, and had someone else drive me as I needed as designed driver all for nothing. They obviously do not care about patients or they would not have cancelled the appointment without my consent. I said I would pay and they still wouldn't let me be seen as they said they have no availabilit. They sure filled my spot quick. Now, I get to be in severe pain and who knows how long before I can get an appointment. They also canceled my other appointment for another procedure two days later without consent. Whoever manages this place needs fired!!!!!!! Now, you're responsible for the pain I will have until I can get treatment!!!!!'nn

I've gone to this office for about 15 years. I've been VERY satisfied with the care I've received…read morethere. I'd highly recommend it to anyone looking for medical care.

I have been going to Family Medicine East for years, since I was a child. I now taken my family…read morehere. The Doctors and nurses have treated us like family and have taken care of us all throughout the years! Thank you Family Medicine East

I cannot say enough good things about these doctors & staff. They go above & beyond to make you…read morefeel comfortable & will never recommend something they do not truly believe in. HIGHLY Recommend!

I can't comment on their work-it didn't get that far. They made me put my face in a machine to show…read moreme how horrible my skin was, so I left there feeling ashamed and humiliated. Not to mention, I'd gone in to get injections and was told, after they let me know how hideous I looked, that they didn't have the filler I was there to get. When one goes into a place like this, one wants to leave feeling younger and prettier, not feeling awful about yourself.

My 1st.visit was very good. My new Dr. Is pretty and Smart. Also was very personal and interested…read morein my needs of health

I went to the ER the morning of 11/20/2020 because I fell on my arm on 11/19/2020....to find out…read morethat I broke my elbow.....I was told to follow up with a certain orthopedic doctor by the ER doctor.......I called the ortho doc on 11/23/2020.....I was told that they don"t except my insurance....... So I called my insurance company so that they could tell me which orthopedic doc accepts my insurance.......The nice lady that I spoke with found an ortho doc for me but I needed a referral from my doctor......So she called 11/23/2020 (before noon) GraceMed Good Samaritan Clinic (the clinic that my husband, children, and I have gone to for the last few years) to have them call in a referral to the ortho doc that accepts my insurance........mind you my doc is out of the office until sometime in December and has been out of the office since September or October......my doc has not responded yet.....which I have no problem with.......she has her LIFE OUTSIDE OF BEING A DOCTOR!!!!!!!!!! BUT there is another doctor there that CAN CALL IN THE REFERRAL for me...........CATCH 22!!!!!!! I FIND OUT TODAY 11/24/2020 I have to make an appointment to see him IN ORDER FOR HIM /HER TO GIVE ME A REFERRAL........I HAVE BEEN TO MANY CLINICS AND DOCTORS OFFICES IN MY 42 YEARS OF LIFE.......I have NEVER needed to see another doctor at the same office if my doctor was out to get a referral for something like this.......I AM TRULY PISSED OFF!!!!!!! I was advised by my insurance company to fail a complaint with them and find a different doctor.......Don't get me wrong I LOVE MY DOCTOR (Dr. B) she is the BOMB!!!!!! I AM DONE WITH THIS PLACE!!!!!! I WILL BE MAKING THE NECESSARY PHONE CALLS I NEED TO MAKE CONCERNING THIS ISSUE!!!!!!! I have NEVER had ANY issues here!!!!!!

Avoid at all costs if you care about yourself or loved ones…read more Here's a typical experience: Wait 45 minutes past your appointment. Try to explain side effects while doctor ignores you. Two minutes into appointment doctor leaves for a phone call. Upon return states...nothing, ignores all concerns. Leaves. During your most vulnerable time they treat you like you don't exist or matter. Please please look elsewhere.

This place is horrible. Communication sucks. They leave you on hold forever. Don't return calls…read moreseldom return portal messages. My doctor finally diagnosed me after I demanded a bone biopsy. He put me on oral chemo and iron infusions. At the next visit he said the oral chemo was doing more harm than good and discontinued it and said I was too sick for iron and it wasn't working any way. He then dismissed me from the office. I went for a second opinion out of state. Found out I have 2 cancers i need chemo stem cell transplant and bone marrow transplant. All these things CCK said I didn't need. So glad I got a 2nd opinion . This doctor said I had 2 yrs to live and why treat me. Seriously he wants his patients to die. Stay away from this place.

I tried to see a doctor here (Dr. Pierce is not taking new patients). I waited 11 days for an…read moreappointment, got up, got dressed, drove to the other side of town, got checked in, I'm in the exam room filling out paperwork and some woman walks in and says they won't see me because I'm on BHRT including testosterone. No apology, no nothing for wasting my time. They could have told me this over the phone and I could have spent those 11 days trying to find another doctor to diagnose a potentially serious medical condition. I did not need them to prescribe the testosterone, didn't matter, get out, we don't want you here is basically what it felt like.

I never have to wait when I make an appointment. I get right in. They take time to listen to my…read moreissues and recommend any extra labs to help figure out any issues. The young lady that draws blood is very good, as never any bruising afterwards. Nice staff all around.