Our #1 spot to get water! Friendly staff and clean store. They have carts to help you carry big…read morewater jugs and spouts to rinse them out before adding new water. Finding parking close to the store can be a bit tricky, but we always manage to find a spot!

I get my water from Water Emporium regularly, and always get a great experience. The water is…read moreclean, the service is excellent, and James, the owner, is always friendly, helpful, and welcoming. It's a great local business with reasonable prices that I'm happy to recommend!

Location is clean, plenty of carts to help carry your water jugs, and prices are good.read more

The location is clean. Service was fine…read more Alkaline Prices reasonable Hours convenient Will return to this location

This is my favorite store for pure water. My mother alerted me about their water while I was living…read morein Manteca Ca. The water just taste 100% clean and sweet, irresistible. I travel from Manteca with my family to Newark Pure Water once a week now as a avid customer. I recommend everyone to check this place out. And the lady working there is sweet, kind, professional and always willing to give us the best deal possible. Highly recommended.... Bobby Rasuli

Like most pure water places, it's a small shop for water refills. We appreciate the fact that there…read moreis a station to clean the bottles and a station for water refills outside of the location so that we can get water when they are closed. We do the pre-pay option since we refill there every two weeks and we've had a great experience with it so far. They do not usually open on time. If you are hoping to get in as soon as they open, there is usually a line of people also waiting for them to open.

Don't go here! They sold me a bottle that leaked all over my floor. Worse yet they told me I should…read morehave checked for leaks before leaving the store. I purchased a 3 gallon container with a spigot. i discovered later that the spigot was installed improperly and therefore it leaked. They do not honor their own workmanship.

Place is clean, employees are friendly, price is great!! I lived across the street so it was very…read moreconvenient as well.

A++ Great water but even more importantly, very nice people running the store…read more Wish I had all that money back that we wasted on bottled water...... In fact the .05 recycling fee costs more than what we pay here at The Water Spot...

I've been getting water from here for many years now, and this is the first time I've had an issue…read more This time, I was charged for extra gallons that I didn't use. When you get water, you provide your phone number and they ask for your last name. Somehow, a random person was able to use my phone number and get water charged to my account. I understand that mistakes can happen, but luckilythey now have a website where you can check your balance and recent transactions. Fortunately, I checked my balance this time and noticed a charge from September 6 for 7 gallons. I didn't use that water because I only get 5 gallons every time I go. The owner was very kind and helpful. She said she would check the security camera footage and refund the credit to my account. The next time I go, I'll check my balance again to make sure the credit has been returned. I'm glad they now allow customers to check their recent transactions and balance online. It's a useful feature that helps prevent situations where gallons are charged to your account without you knowing.

Very nice staff and great vibe!!!! I come here because of…read morethe bad service I received at Newark Pure Water. I hope they fired the tall, ill mannered skinny buffoon who works there.

The owners are super nice and I like how they offer venmo as a method of payment! Store is always…read moreclean. Highly recommend.

Prolly the best drinking water I've had in Milpitas! The owner is really chill, they sell jugs if…read moreyou don't have anything to put your drinking water in, prices of the jugs are cheaper than if you buy them online! I always been there during operating hours but they do have an outside dispenser which is 24/7. At the time of this posting it's $.50 per gallon. Make sure you bring in that good ol US Currency / Coins as it's Cash Only!

The service is great. I am in and out about 3x per week. I definitely prefer filling several jugs…read moreat once instead of one at a time in a vending machine. BUT the ambiance has some problems: The posted hours say the store closes at 4, but I have arrived as early as 3:30 and found it already closed. Sure, I can use the machine, but it's inconvenient. Also, there are 2 parking places right in front of the store. The one closest to the vending machine ALWAYS has the same grey Honda SUV in it... I suspect that it is the proprietor's vehicle. The one closest to the door is marked with a sign saying it is reserved for customers of Pure Water only.

DON'T DO IT! TL;DR at the bottom…read more Seriously consider getting your own bottles and filling them yourself. This is hands down one of the WORST companies I have had the displeasure of "working" (in quotes because I don't think anyone there works or knows what it means to work) with. When they combined Primo with this joke of a water delivery service everything went downhill. For some reason my amazing delivery driver was gone and the new delivery driver wouldn't pick up the empty bottles no matter what I tried. I called and called and called. I received the whole, "Oh, we are so sorry! We don't know what happened. We will fix the issue immediately." canned responses. Did they fix it? No. For 5 months the delivery driver did not pick up the empty bottles when leaving the new bottles. I tried placing them in different spots, etc. to no avail. I repeatedly called from either October/November 2025 to February/March of 2026. All I would receive were canned excuses and apologies with zero results. My neighbor who gets their delivery had 12 empty bottles sitting on her porch! I didn't have room to store their empty bottles and quite honestly it wasn't my responsibility to do so. I even threatened to throw them away. They would promise to send the driver on a different day to pick up the bottles and he would never show. My bottles were FINALLY picked up but my neighbors bottles were not. I happened to be talking to her when the delivery guy showed up one day and we asked him if he could take the empty bottles. His response? He sighed at us and acted like we were putting him out for asking him to do his actual job. And after all of this they couldn't even be bothered to offer a discount for the crappy service. After they FINALLY picked up both my bottles and my neighbors bottles I started filling my own rented bottles. It is half the price to do so. Yes, it is extra work and I have to lug the bottles up my stairs myself but at least I could count on getting the correct orders and help. After several months of just skipping service I decided to try them again. Was it any better? Absolutely not. The first delivery I started up it said you could modify your order up until 6 pm the day before. I did that. I asked for 4 bottles via their app for my July 30th shipment. The next day I received 3 bottles. Did they charge me for 4 bottles? 100% they did. So, I went to the app and spoke to a representative, Ashley, AGAIN (I have the transcript of this conversation). I received the same canned responses again and she said she would give me a credit to my account. A credit that was just giving me my money back without the taxes and other fees they charged me based on the full order of 4 bottles even though I never received it, by the way. I told her I wanted 3 bottles for the delivery the next day on 8/13. She confirmed this would be the delivery. This conversation ended at 4:54 pm, an hour before their cutoff. Can you guess what happened today, 8/13? I received two bottles instead of three. I tried the chat on their app and Arabella was my representative this time. Canned responses again and as she was looking up my account the system said she ended the chat. So, I called. I couldn't catch what the next persons name was. I asked for a supervisor and as any of these companies are nowadays I had to ask more than once to finally get one. I get transferred to Mike. Mike was useless. You could barely hear him through his mumbling. I told him what happened and I just received sorry this happened and then he said my next order was on hold and then he was ready to get off the phone. He couldn't have been more disinterested in helping me. And I never asked him to put it on hold. So, I said "that's it"? I told him I couldn't believe they weren't going to do anything to rectify the bad service and all the issues I have had to deal with. He starts mumbling for about five minutes and then tells me my order will resume in September. What the hell did that have anything to do with what I asked? Nothing, it had nothing to do with it. I tell him to cancel my order. Then he FINALLY offers me a store credit for the issues I have dealt with. At that point I said no and told him I shouldn't have had to threaten to cancel to get an ounce of customer service for the issues I have dealt with. He couldn't care less. TL;DR Their service is atrocious, their delivery driver thinks doing his job is putting him out and they have ZERO regard for their customers. Oh, and they want you, the customer to tip their drivers! How about paying your drivers a living freaking wage? What a crap company this is. Do yourself a favor and skip these guys.

What in the actual world, never do business with this company or Primo Water if you can…read more We have been subscribed with this company for water delivery at two addresses and the inconsistent deliveries were a constant headache. Worst yet, they merged with Primo Water and have skipped two deliveries and are impossible to get any customer service or help online or the phone for two weeks straight trying to figure out why the app says delivery will be a certain day which keeps moving but never occurring and worst their service reps hang up or say my account details have been lost. Now having trouble even cancelling my account. Ridiculous!

We recently noticed our water had an earthy taste and realized it may be from our water softener…read moresystem. Our system is more than 20 years old and would probably die soon. Gage replaced our water softener system and he did an excellent job. His price was very reasonable compared to big brands and we are happy with the new system. Costco salt is not recommended; the blue bag at HomeDepot is preferred. Gage is dependable, high quality workmanship and honest.

North Cal Water just replaced my water softener, and I couldn't be happier with the experience…read more They installed a new unit, provided 6 bags of salt, handled all labor and materials, removed the old unit (which nobody else would do), and even installed a Moen leak detector for free. The work was done on time, and the job was clean and professional throughout.

Ijaz is a really great guy to work with. They did a big plumbing project at our house and did a…read morewonderful job and make sure you are happy with the work. If you want to make sure the work you have done is permitted, they are one of the best companies to go with if you are working with a tight budget. Ijaz really worked exceptionally well with us to make the process run as smooth as possible and managed our expectations regarding timeline. Having the most affordable option can be very important, but I believe that Ijaz's best asset is understanding how to work with the cities for permitted plumbing work. He takes note of what they are looking for and tries to exceed that, so things will run as smoothly as possible. This is a huge asset. Before we hired them, we got quotes from two other companies and Ijaz's quote was the most competitive. We liked their work so much, we added more jobs for them right away. Ijaz is very easy to get hold of compared to the other leading plumbing companies in the area. We could not be happier for choosing them.

Ezaz bhai was amazing. Had a water leak and Ezaz came on a weekend and installed copper wiring…read more Huge job but Ezaz got it done.