I bought a 2.5 gallon bottle and was charged for a 3 gallon. The girl at the desk stated you have…read moreto count the areas not marked in bottle!! What a lie!! This bottle CLEARLY show 2.5 gallons!!

Been coming here for about 2 years now and I really didn't have any issues. It has new owners as of…read moreearlier this year and I thought the transition was smooth because both owners and their staff was kind, courteous and helpful. Even giving me a table cart to haul my water to my car from their store goes a long way. I'll continue to get water from em as we always have. Thank you

This is my go-to water refill spot in the area. The water quality is excellent -- clean,…read morefresh-tasting, and noticeably better than most other stations I've tried. You can tell they maintain their system well, and that makes a big difference. Pricing is very reasonable especially when buying the water discount program; given how consistent the quality is. I'm able to fill up multiple jugs without it feeling like I'm overpaying, which is rare in the Bay these days. What really stands out, though, is the staff. They're always kind, welcoming, and respectful -- just good people doing honest work. There's no pressure, no attitude, just helpful service every time I stop by. If you're looking for a reliable place to refill water around here, this is it. Glad this spot exists -- it's become a regular stop for me.

Don't go here! They sold me a bottle that leaked all over my floor. Worse yet they told me I should…read morehave checked for leaks before leaving the store. I purchased a 3 gallon container with a spigot. i discovered later that the spigot was installed improperly and therefore it leaked. They do not honor their own workmanship.

As of today, Friday, March 6 at 3:51 PM, I stopped by to fill up my water jugs. Those business card…read moresays the business hours are until 5:30 PM Monday-Saturday and closed on Sunday. Unfortunately, this is now the second time I've come during the listed business hours only to find the establishment closed. If the hours of operation have changed, it would really help customers if the updated hours were posted so people don't make the trip when the store isn't open.

I put my dollar in the water dispenser on the right and nothing came out so I decided to get my…read moremoney back and try the other machine, when i try to get my money back it only gave me .35 back, so I ended up with just 1 gallon of water from the machine on the left. Dispensers Need to be updated

This msg is to the owner…read more My family has been coming to your shop for over a decade. We are loyal longterm customers by definition, and I have always thought of you as a gentleman. Today, I came to fill my containers, when I was about to place them on to a cart, one of the two shaggy workers ordered me to put it on another empty one six inches away. I asked "what's the difference?" "Difference is I told you where to put it". The other shitty attitude worker was equally offensive. Both were Disrespectful, rude, unacceptable. I'm never coming back, despite I still have a card in your stack. I had zero attitude coming in, so it's them, and if this is how my experience is, no doubt they are alienating other customers as well. As a business owner myself, my feedback to you is my parting gift. Those two fools don't give a shit about your business, so you had better ...

Sawyer the owner is Great. I've known him for years. Been coming here for water for over 10 years…read more Some employees are friendly. But many I've met are grumpy. They recognize me- I've tried to chat but some just seem unhappy. Not sure I can come back. So sorry. Good luck.

We are so pleased with Water World after switching over from Ready Fresh/Primo Brands. They deliver…read morewhen they say they will, they have quick shady service, they respond via text immediately and are completely flexible throughout the process to switch over from another company.

Inquired through their website and heard back within an hour. They provided a quick quote and were…read morevery flexible when I asked to move my delivery up. My first delivery arrived fast, and their response time has been excellent. First impression is top-notch!

We have been getting our drinking water here for about two years. It's filtered, priced fairly,…read moreand easy to get to transport thanks to the the little carts they provide. Parking can be an issue, but thankfully they have an unloading area that is reserved just for the store. They also have Mitchell's ice cream from SF. I haven't bought any yet, but I will rectify that next time. It's a pretty straight forward experience and if you want fresh filtered water, then this is the place for you. The store is also very well organized and clean. Bonus points.

Crowley Pure Water is a self-service refillable water place that is clean, organized and simple…read more Yet, they do sell some snacks and bottled drinks. I was surprised that they also sell Mitchell's Ice Cream there. $15.50 for 1/2 gallon tub. They have a good variety flavors. I've had the Halo Halo and Green Tea Ice cream which were both delicious. Support your local business.

I have been coming here for four years. I believe they have changed ownership because I HAVE NEVER…read morereceived the WORST customer service EVER. A tall, bald, light skinned male was not friendly at all! He yelled from outside of the business to my husband and I to move our bottles to the one side. We thought he was a customer for we had never seen him before, we proceeded to fill out four bottles of water and ignored him. He then demanded that we move our bottles to the other side because someone else was coming. We thought that they were all the same so we moved to the right side. In a booming voice he commanded that we move to the other side, "that's alkaline water!" My husband was very upset at the lack of courteous, friendly, and serviceable tone and person he was. (I am very appalled at his behavior, especially because there was an elementary aged child working as the cashier) --talk about illegal child labor. I proceeded to go the child to pay for my bottles with my bag of quarters. (Note: I have always paid with quarters or cash) the child was unsure of the amount of gallons and asked the tall, bald, light skinned male for reassurance. He guided her and said total was "$9.60" As soon as I started taking out my quarters, he loudly demanded I pay with my card because that's too much change and it's a hassle to count every day all the change. I told him, I have always paid with cash and there has never been a problem before. he refused to take my cash, but I continued to count stacks of quarters on the counter. He rebuttled and let me tell you, I got upset. I responded in the same manner he was addressing me (not very nicely)--and I told him, look money is money. He said, oh yeah money is money to some people, but.." I cut him off, "you want my business or not? I can take my business elsewhere." with a smart a** answer he said, "that's your choice." I was appalled! I said, "Fine. I'll write a review. And I'm never coming back again!" He shut up real quick. Accepted my money. gave me my change. My husband and I walked out of there upset. thankfully I have found a new water place right after leaving. So in CONCLUSION: GET RID OF THIS NEW BUSINESS OWNER OR MANAGER OR WHATEVER HE IS. DON'T COME HERE!!!! STAY AWAY!!!

Terrible ownership. Sits on his lounge chair-hammock & tv full volume very unprofessional. Watched…read moreas take cart to car not offering to help and barks orders if not placed perfectly back in shop. I'm done supporting this business

The owner is very nice and friendly. Exceptional price compared to other water stores. The owner…read morestrings tennis rackets for a reasonable price too. He also provides key duplicate service. Highly recommended.

It's labeled "pure water" on the banner. nothing else is sold inside, just water and plastic…read morebottles. .buys: stuck .25 cents in the outside dispensary slot and got a gallon of water. -price not noted. just a guess and wish. drips: -parking nearby.

Great family owned store. Very pleasant owners and the cheapest water in the area. I've also gotten…read moreduplicate keys. Very convenient if you're in this area.

My go to place to fill up my water! The owner is an extremely kind and humble man. He does it all!…read moreHe provides dry cleaning, tailoring, and pure water, this establishment is great. I usually pour water and & get my clothes tailored from this place & I've been extremely pleased.

ATTENTION: Under New Ownership…read more I just purchased a Water Machine and was searching for a water store nearby. To my surprise there was one couple blocks over from my house. Read some reviews and apparently there was a really rude woman working there so when I went in, I prepared myself to deal with her. To my surprise, the Water Specialist working there was very pleasant and knowledgeable. Nothing like the things I have read. Turns out it's because it under new Ownership. She Smiled alot and offered up information I hadn't thought about. Blessed be this business because I'm a Firm believer in "Good things to Good People." The store was clean and organized. Had some other Store Items like Lotto Tickets, Drinks, Snacks and a Toy display. And even though there was some construction going on outside there was plenty of parking close by. She nicely instructed me how to use the Bottle Cleaner and Fillers and seal the bottle properly. I bought the Water Bottle and a few Lottery Tickets and was on my way. Easy as that. Thanks L&L Pure Water! EDIT: BTW, the water tastes Great!

Cashier lady was very rude and impatient! It was my first time getting water refill and I tried to…read moreexplain to her that it was my first time. But she didn't bother listening to me. She had already given me attitude when I came. I asked her if I can wash the gallons using the faucet and she said yes but was not paying attention to where I am referring to. When I turned it (drinking faucet) on. She yelled and got mad at me because the water splashed all over. She's like, "why you do that! You are wasting the water!" And I told her again, this is my first time. I dont know where I can atleast wash the inside. I even offered to pay extra for the wasted water and clean it up for her. I just really needed to clean the gallon thoroughly before I refill them and this is the reason why I had to come in and get the refill. But the lady wasn't too understanding about it and refused service to me.