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    Northville, MI

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    Vellora

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

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    10 months ago

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    New Body Therapeutics

    New Body Therapeutics

    4.9(67 reviews)
    0.2 mi
    $$

    I have been getting facials and massages here for a couple years now and have always had a great…read moreexperience. My skin has really improved after getting more regular facials here. The estheticians are knowledge and I always walk out feeling super satisfied with the results. The products are organic plant/fruit based and they actually work!! I have been so happy switching out my skincare for Eminence. It's not like a traditional Spa with locker rooms and steam rooms but the house has a nice relaxing feel inside. Very warm, calming and quiet. The only thing that could make this place better is online scheduling.

    I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

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    New Body Therapeutics
    New Body Therapeutics
    New Body Therapeutics

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    Agio Spa Di Reposo - Relax in Quiet Elegance

    Agio Spa Di Reposo

    4.1(47 reviews)
    4.3 mi
    $$$

    The relaxed, friendly atmosphere was a bit surprising for such a gorgeous spa, and for that I am…read moregrateful. I don't often treat myself in this way because I have felt out of place in so many places. The staff greeted me and offered me a drink while I waited. Sam(antha) found me after a short wait. She took me to a fairly large room that could have had three clients, but it was just for me to enjoy - at least that day! She started by asking me quite a few questions about my daily haircare and goals for the cut and deep conditioning treatment I requested. She listened. After a lovely wash and sit with the conditioner, where I enjoyed the peace of that lovely room, she came back and gave me the perfect haircut. She didn't try to do anything extra; she didn't try to offer me a bunch of product; she listened to my request, and made it happen. I couldn't have asked for a better experience. I'm looking forward to pre-vacation manicures and pedicures with my partner in a couple of weeks. Also, I liked their online scheduling system. It's easy to navigate and use, and sends appointment reminders!

    Massages are supposed to be a peaceful, tranquil, and a relaxing experience. After just a few…read moreminutes into my massage, the client and masseuse in the room next to me began carrying on loudly with excessive conversation and laughter. When I asked the masseuse to stop my massage, I was offered ear plugs and asked if I knew how to meditate to drown out the noise. It was the first massage in 30 plus years that I had ever been offered ear plugs. The total disregard for my experience was beyond disappointing. I did speak with the manager the following Monday and was offered a rebate of 40%. I was also told that the rooms are not soundproof. I never expected them to be. I cannot in good conscience recommend this spa and will not return.

    Photos
    Agio Spa Di Reposo - Amazing relaxation room with beverages, light snacks and a cozy atmosphere.

    Amazing relaxation room with beverages, light snacks and a cozy atmosphere.

    Agio Spa Di Reposo - Spa day for Jen's bday!!! Living the dream!!!

    Spa day for Jen's bday!!! Living the dream!!!

    Agio Spa Di Reposo - I could've done better highlights myself.

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    I could've done better highlights myself.

    Massage Envy - Northville

    Massage Envy - Northville

    3.6(68 reviews)
    2.7 mi
    $$

    My regular place was booked out for a while so I decided to book a facial at ME Northville with…read moreHolly. I was very pleased with the facial, Holly did an excellent job and gave me a ton of great tips. Pricing was very reasonable and the facility is nice enough. I was just a little bit irritated by how hard the desk staff was pushing a rebook in 3 weeks (who gets facials every 3 weeks?!?) and a membership under the guise of "no pressure" when I clearly stated up front that I was not interested. I generally avoid chains like this because I don't like to feel pressure to join their programs and I was a bit put off by that.

    I have been a member for years. I enjoy a membership service that allows me to prioritize…read moreself-care. There were leadership changes early this year that I was hoping to push through but unfortunately it's not something I can continue to support. The new owners have implemented a new tipping system that costs the customer more money versus putting more money into the pockets of the service provider. All of my favorite people have left, which is usually a reflection of management. When my service provider is running late, I'm never told in advance. Unfortunately, I have to be on time and if you aren't on time that eats into your service time. Appointment after appointment I'm left waiting for services to start on time. Something I have noticed with the n current leadership change. I have shared this feedback with Massage Envy staff as well. Hope they listen or they will continue to be impacted by customers looking for a new place.

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    Massage Envy - Northville
    Massage Envy - Northville
    Massage Envy - Northville

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    Vellora - spas - Updated July 2026

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