The maintenance man who works in the locker room (an older black gentleman) is one of the kindest…read morepeople and best workers that I have ever met. He was such a great hire for the Y. I have never not seen him in there, cleaning and being so helpful to anyone who

Wow! This place has changed since I took swim lessons here almost fifty years ago! I just went for…read morea workout but it appears there were lots of programs in progress for a Saturday morning. The equipment in the gym is plentiful, although I never did find kettle bells, even though I was told they were there somewhere. Childcare is cool. They have a big play structure in the room that my boys loved. I would give this gym a higher rating if they had a way for me to connect to the audio on the TVs rather than resorting to closed captioning. I guess I'm spoiled at my home gym.

Great for craniosacral work. I had lower back pain that has been healed. The far infrared sauna at…read morethe office is great.

From the owner: I am a Certified Holistic Health Practitioner and a Certified Natural Health Professional. My…read morebusiness name is Joyful Holistic Living. I offer private holistic health consultations that involve saliva and urine pH testing (this helps to understand how well the digestive system us working. Understanding this system is important for all other body systems), bioenergetic scans, far infrared sauna use, and recommendations by me on how my clients can get healthy and to the root cause of their issues. I offer recommendations on the Foundations of health, which involves eating and hydrating correctly, proper movement, emotional and spiritual wellbeing, proper sleeping habits, breathing techniques, supplements, herbs, and more. I also offer retail for my clients to purchase supplements and other natural health needs. Holistic healthcare looks at the whole person, not just their physical symptoms, by focusing on how body systems work together as a unit. Rather than looking at symptoms from one body part, holistic health practitioners work to improve the entire body. We work to give the body what it needs so it can help it heal itself. Holistic health includes physical, mental, and emotional health. It takes into consideration the roles that diet, lifestyle, sleep, and environmental exposures play. It also combines all of the areas of the body as a whole and complete system working as one, instead of singling out individual organ systems and just focusing on those.

My team I have stayed here for a number of years now for SAE competition in June. The staff are…read moreincredibly accommodating, and the front desk is open throughout the night. The provided breakfast is great as well as the general lobby area. Special thank you to David at the front desk for top notch service. We look forward to our stay next year. Thank you again, Holiday Inn Jackson! - Global Formula Racing

Beds were very comfortable. Rooms and bathrooms have good size. I spent one night here and got good…read moresleep. I was sad that they did not have a hot tub. But at least they had a pool. Each room comes with a fridge and a microwave which is helpful for making breakfast.

I made an appointment with the spa, requesting a package deal that was displayed on the back of the…read morebrochure, entitled "spa bliss" for $158. (By the way, the brochure is still currently displayed in the spa, so if the prices are outdated, then print up a new pamphlet.) After my services there, which were nice, I was charged separately for each service I received instead of the package deal that is advertised on the back of the pamphlet. I ended up paying $219, instead of the $158 that was advertised. Upon asking the manager about this situation, she said that the packages listed on the back of the brochure are only "suggestions". I said, if that were the case, why do you print a price for those services? If you are just offering "suggestions" there shouldn't be any price listed next to the suggested package. The manager had no answer for this, but I proceeded to tell her that that was very misleading and unethical. She has since not returned my calls. I guess this is an expensive lesson. I would go elsewhere. * Q write a review skin deep day spa jack

Let me just start by saying Emily O is amazing! My skin is absolutely glowing, hydrated and ready…read morefor the holidays. Emily is knowledgeable of all things "skin" in office treatments and home care recommendations. If you're looking for a relaxing but meaningful facial Emily is the person to see!

ADA rooms - FABULOUS!!! easy access. next to elevators. low pile carpeting for easy rolling in…read morewheelchair. only down fall was hand wash was kept in a bottle to had to reach in a wheelchair. I used a glass to squirt soap in for use.

My sister got me and my husband a room for are 24th anniversary 8/9/25. We got there to check in…read more Apparently you could not honor the reservation because you were having 3rd party issues. After trying to get it fixed for a hr there was nothing that you could do to fix it. As we are walking out the door. We were told. We hope you have a good night. How in the he** are we going to have a good night when we don't have a room. We will never spend another dime there. If anyone gets turned away from firekeepers I suggest trying the baymont hotel in battle creek . Great service, very nice and helpful staff, awesome room. For dinner we recommend clares on the river. Yummy food.

Really good stay at the Courtyard in Jackson! The hotel is clean and has all the things you would…read moreexpect from a Courtyard. The room was spacious and cozy. The staff made the stay, though! They were incredibly friendly and accommodating. I'd stay again for sure!

I haven't experienced a stay at a hotel this awful in forever…read more When we arrived, the interaction with the man at the counter was awkward. He asked "do you like our hotels?" which felt very strange. He didn't thank us for our loyalty in being a platinum member. I chalked this up to him being new or just awkward. There were people setting up for a large party in the lobby with balloons, crock pots, and aluminum trays full of food. I don't think they were staying in the hotel. My first impression wasn't great, but I still wanted to give the hotel a chance. The layout of the room is awkward. The nightstands are tiny and with the large desk phone, nothing fits on one side of the bed. The drawer is also tiny and filled with a Bible and Book of Mormon so there is no place to put my stuff. There are only two drawers for clothes, six hangers in the closet. The air conditioner wall unit is in the corner under the refrigerator and microwave. It points at the side of the desk so the air just stays in a tiny area. The TV is on a wall parallel with the bed so it's almost impossible to watch from the bed or any other angle. The bathroom has no storage. The water pressure is so low it's almost a trickle. When we arrived, the thermostat was set to heat to 77 degrees. It was 84 degrees outside and humid. The room didn't cool down to 67 degrees until 5am in the morning. The next day I called and talked to a lady at the front desk. I asked if we could change the thermostat and she said no. I asked if they had a fan we could use because it was really warm. She said "no, sorry" and then hung up on me. After staying three nights, no one cleaned our room or changed our towels. On the morning of the fourth day, we asked at the front desk if they could clean the room and the gentleman working at the front desk seemed surprised we wanted it cleaned. He said he would put us down for a cleaning. I didn't know we had to ask for cleanings at hotels now. It's not like they're worried about COVID when no one working here is wearing a mask. When we returned in the evening, the room was still not cleaned. I went to the front desk and another gentleman working said we are scheduled for a cleaning every day. He said he would put a note in to make sure it was cleaned. I don't intend to stay here in the future, and I recommend any travelers to Jackson don't stay at this hotel. They care more about saving money than their guests. Every aspect about this hotel is a cheap as possible. Do not stay here.

Stayed here for a work conference. I had sworn off IHG after back to back hellish experiences at 3…read moredifferent IHG properties in 2 states. My company booked it- so I didn't have an option. This experience restored my faith in IHG. This property is clean and comfortable. I loved the outdoor patio dining. The front desk was extremely helpful. The concierge was so kind. I asked her where the closest ice machine was so I could have a drink on the patio and she got it for me instead. It's the little things! The bed was super comfy. The room has a lot of storage, and everything was cleaned well which I deeply appreciate. It's located right behind meijer and multiple restaurants and shopping.

Everything about this hotel was very good. My favorite part was the pillows. I must say I wish I…read morehad those pillows at my house. They were just perfect. The check-in was really good. The free morning breakfast was good and the checkout process was fine. The hotel seemed to be short staffed so there wasn't always a person at the front desk, but it wasn't a problem. You could call the front desk still and somebody would answer.

I gave the company several chances to respond before posting this. I would give zero stars if…read morepossible. I am very dissatisfied with the service. I was told that I needed to get the water off the top of the pool cover and check the water level. But in order to do that we had to remove the cover ourselves which took 5 people and hours of work. My understanding is that cover removal is part of the opening. However we were charged the full price of opening though we did the majority of the work. Secondly, the technicians (only 2) seemed confused about how to open the system. And though we did offer some information given to us by the previous owners on how to turn it on, they were unable to get the waterfall and moat to work. The pool was in working order at closing last season. I told the rep on the phone that this was an infinity pool with waterfall. Someone who is familiar with this type of pool should have been sent. So I am very upset because I was charged $350, did most of the work myself, and the techs put some chemicals and turned some switches. And removed plugs of which it seems we are missing two now from the skimmers. The timers weren't set either and the screws were just sitting there. I do not think that the price is equal to what took place. $350 is the price when everything is done including removal of cover. Now we are left with a half functioning pool and will have to call another company to troubleshoot.  I expect a response from the owner of the company. As a first time customer I am disheartened. As a follow up, I had to call a different company who knew what they were doing and found that plugs were not removed from the moat and the pump was not reversed from winterization.  This is ridiculous. I shouldn't have to pay another company to finish the job.  I would like a refund

From the owner: We specialize in Inground pools, Above ground pools, Hot Tubs, Water hauling and accessoriesread more

This hotel needs renovations. Had no working tv all weekend and they didn't seem in a hurry to fix…read moreit. Just overall disappointing w the Marriott name attached to it. Staff was friendly in my interaction but just expect more overall out of a property. The fact I reported the tv not working on a Friday and it was never fixed is ridiculous.

I stay at Marriott hotels pretty much 90% of the time. I always try to find one in the area. Doing…read morework in Jackson and I picked this hotel. It's good for what it is. It's been updated, and I can appreciate that. What I didn't like so far is the shower (almost no room in it) and the service from the desk staff. She barely said anything to me and didn't even tell me when breakfast is (I come enough but what if someone hasn't stay here before?) it's clean, and I got a nice note from housekeeping.