They are an excellent specialist! My car was a little challenging job, but my tech, Mauricio, did a great job. Thank you for your service! I strongly recommend this team to the Bay Area! read more

Velocity Auto Glass - Rear window replacement job. - Windshield Installation & Repair Near Me - Albany, California

What drew me in were the great reviews and convenient mobile service. I received a quick quote and decided to move forward with my windshield replacement. A technician came during my scheduled time and replaced it. However, a few days later, I noticed a crack and contacted customer service, who responded promptly. I was able to schedule an inspection, which led to a free replacement. I appreciated the company's integrity in covering the replacement and the supervisor's attention to detail, even offering new wipers at a small cost. read more

I finally decided after over a year of driving around with a big ole crack on my windshield to get it replaced. I would've probably pushed it off even longer if I hadn't agreed to carpool and give my friend a ride. Just the thought of being judged for not taking care of my poor baby lit a fire under my ass and finally got me moving. I reached out to three different places and Velocity had the best price, beating a top rated, "best price" location (according to yelp) by over $100. Scheduling was a breeze and a mobile installation was confirmed at no additional cost. On the day of installation, the technician, Josh called to let me know he was on his way and would be there soon. Met him outside once he arrived (both of us wearing our masks), unlocked the car for him and he said he'd be done within an hour. I went back inside to let him do his thang. He finished in about 45 min. After paying the man, both he and I continued on with our day. It was so easy, barely took 5 min of my time and my baby is looking right once again. $234 for a windshield replacement. I sure hope I don't have to replace it again anytime soon, but if I did, I won't wait so long knowing how painless it is. Definitely recommend Velocity! read more

These guys are quick to reply to estimate request on the app. Very competitive pricing and very honest. Great service clean and mobile so they get you in and out quickly. Very professional and clean up after the mess that was made by vandals and clear cut job. Hope I don't ever have to use them again, but it's inevitable in the Bay Area. Josh the Service man and mike he manager are amazing. read more

Appointment system, call back, explained process and scheduling top notch. The woman I spoke to originally after using the yelp app. to get several quotes was awesome! She set everything up over the phone. Antonio the technician who came to the car to change out the glass as on time, even calling me on my cell phone to let me know he was 15 minutes away, finished the work before time quoted. This company and its employees deserve the 5 stars, very good experience. Well use them again when I need my windshield replaced. read more

Own a Car Dealership and replaced a back hatch window for a 2011 BMW X5 Twin Turbo. BEST ASPECT of VAG - is that they actually went to pick up the glass. Called the 'main competitor' first and wanted to use BMW Glass (OEM) not After Market Glass. The "Big Competitor" first told me "WE CAN NOT JUST INSTALL THE GLASS, EVEN IF YOU SUPPLY IT." - BYE BYE MAIN COMPETITOR! It's a *S*A*F*E* bet that I can't do business with you and so in *L*I*G*H*T* of this didn't go any further with the 'top dog' in the business. I ordered the glass through BMW ($800 Wholesale for Car Dealers - probably $1500 Retail) and contracted VAG to install it. Prior to even asking them to pick up the glass they gave me a quote for installation. Then I asked them to pick it up. They never asked for more money - I COULD NOT BELIEVE THAT! When the tech came in the morning he called 10 minutes ahead. Picked up the glass from BMW Concord too...Great guy - don't recall his name. I gave them more business and for $80 more they filled in a pellet spider on the windshield too. Total tab with the glass was just shy of $1,100....Excellent service. BEST KEPT SECRET IN THE ENTIRE BAY AREA! X5 looks like a champ. So hard to find good service any more...I always give the utmost best to my customers and it's so nice to be on the receiving end in terms of quality care and customer relations. Thank you, Velocity! Much appreciate it. read more

I needed 2 windshields replaced, 1 for my work car and 1 for my truck. I requested a quote on line. They responded quickly and were professional and courteous. I scheduled the work, they came within the time window and did the work quickly. The tech was very nice and professional. The pricing was great. Definitely recommend!!! read more

Excellent service. Quickly responded to my request for an appointment. The technician arrived on time and was very helpful and efficient.

Quick service, friendly technician, easy to use (curb-side service), great result and good price. Nothing more to say, really. Thanks!

Great service and quality. Timely response when asking for a quote! Timely response in getting the glass I needed for my car (after it got broken into). Really helpful and knowledgeable. The technician who came out helped me also try to jump my car (the battery was dead too!). With 24 hours of contact I had a newly installed window in my car and barely had to do anything read more

Awesome customer service !! Sent a message to them through their website within days I have a new windshield looks great !! Price was awesome!!! read more

Thank you for your service. I was up in Albany for a family visit, but on my way I was hit by a rock. I asked my brother in law for a recommendation and he said Velocity Auto Glass. Quick service, excellent communication and honest quotes. read more

My windshield was hit by a golf ball on a Sunday. Monday morning we called around for a quote and Velocity came in with the most reasonable quote and, more importantly, were able to replace it that same day. The technician arrived on time and was very professional. He did a great job. I would definitely recommend Velocity to anyone needing their service. read more

Very competitive pricing for my MB Sprinter. They were super friendly, helpful and got the job knocked out next day in less than an hour. Very happy with the experience. read more

I got a star chip in my windshield this weekend and didn't want it to grow, so I checked around and Velocity was not only one of the least expensive but Noe was very professional, very nice, arrived when they said he would (same day service!), and did an excellent job fixing the chip. I'm very satisfied with their service. read more

The guys are accommodating, on time, quick and professional. I had to change dates a couple of times and they didn't even blink. I hope I never need their service again BUT if I do, I'm giving John a call. read more

Had some miscommunication about the time of the initial appt. Talked to the service rep and she was very helpful in get the appt rescheduled to the next morning and provided a discount for the mishap. The specialist arrived very early in the morning as requested. Actual windshield replacement was done very quickly (about 45mins) with no broken glass pieces. Would definitely call them again if any auto glass work needs to be replaced. read more

If you need your car glass repaired, this is the place to go. Professional, fast, and efficient. Someone smashed the rear window of my brand new Mercedes. I called at noon on a Saturday and they had me come right in and installed an original Mercedes window. The whole process took like an 90 min. Highly recommend read more

The Velocity team was great. Excellent communication and fast service. Antonio and Josh helped me replace the windshield of my Toyota Rav4. They were very professional and kindly explained the procedure. I definitely recommend them and use then again if needed. read more

Velocity Auto Glass - Windshield Installation & Repair Near Me - Albany, California

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Had a broken windshield and i called Velocity, They were super helpful and very responsive. Great affordable price and excellent customer service and communication. In as little as 45 minutes i had a new windshield, thank you!!! read more

We had our windshield replaced in our driveway the same day we called. They went above and beyond to finish as it got dark. Great service.

I had my F150 Windshield replaced, i setup appointment thru their website . Antonio showed up on time on my appointment date and replaced the damaged windshield. He is professional and courteous. Great Customer Service and best price in town, Keep up the good work. read more

Fast, professional and affordable services. Emailed for an estimate on a holiday and received the quote a couple of hours late. They schedule the job for the next day, no late arrival and vacuumed all the broken glass. Clean job. read more

Wonderful experience! Called this morning, was able to get an appointment just 3 hours from the time of our initial call, tech arrived 1.5 hours early (which was great, we said the earlier the better), service was performed quickly and efficiently, paid by credit card and everyone is on their way! Thank you so much, Noe, for your wonderful service today. read more

Great experience! Received a free quote in less than a half hour, and they were able to come out and replace my windshield the next day. Techs who came out were very friendly and even helped me with one of my rear-view mirrors that had come loose from its casing. Would definitely recommend. read more

Velocity did superb job start to finish in replacing my VW Sportswagen window damage from a break-in. I had called and submitted a job request to another local East Bay car window vendor a day before - but after 24 hrs they failed to return my call and in the end never did. Then I chose and picked Velocity Auto Glass -- called and immediately was served by a thorough and very polite/helpful and informed woman handling orders/dispatches. Within minutes she had a reasonable quote for the work and scheduled a mobile/on-site fix job at my home in Albany. The technician/installer came 2.5 hrs later and did a perfect replacement job, full clean-up of damage debris - nicest and most skilled vendor I have ever worked with. I am a retired major facility projects architect/planner with 40 yrs hiring construction contractors. Velocity Auto Glass deserves praise and has highest recommendation from me. read more

Good job all around.... Only issue was a delay in the glass but was the manufacturer's fault, they still offered a discount for the inconvenience. Way faster than the Safelite people offered. read more

Great service, very helpful and professional, They did a very good job on my RAV4-4, I was worried at the beginning because I didn't have time, I just called them and they came while I was working, that amazing read more

Great price and service. There were some hiccups with scheduling but they made it up by offering perfect service. Highly recommended!

Absolutely top service-- from the phone appointment to the actual job. Very professional-- convenient. Excellent price as well. Highly recommend! read more

Called and got service that day. Although they told me 10am and the technician arrived at Noon.. it kinda caused an inconvenience to my plans however, i am still impressed with the price compared to other places. job was done in two hours and so far so good. i would recommend. thanks! read more