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    Velocity Factor

    2.9 (44 reviews)
    Closed Closed

    Services - Velocity Factor

    Auto battery and fluid recycling

    Auto electronics installation

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    FMIC (COBB) Big up's to VFR
    Wil B.

    I never had a problem there, Philipe and his crew are awesome. They did an awesome job on my MS3, it's running perfect. Everybody that I have recommended to go there has not complained. Thanks again VFR for everything :-)

    DO THESE ROTORS LOOK MACHINED TO YOU?!

    I had inquired with them the replacement of my axle and the quoted me $170 if I had the part, which is very reasonable. I then assumed that replacing just my brake pads would be fairly cheap like anywhere else besides a dealership(big mistake)... the distributor that I ordered the axle from, sent me the wrong part. So when they went to replace it they told me it's not the right size. I contacted the distributor to let them know of the issue. The distributor asked me for pictures for evidence, when I contacted Velocity to see if they could send me a picture, the tech that picked up told me that "they don't have time to be wasting on things like this", I asked very nicely and he responded with a nasty attitude... they never quoted me for the replacement of the brake pads with installation... when I picked up my car the next day and got my bill, they had charged me over $800 for replacing brake pads! They charged me $169.92 for the front 2 and another $68 for the rear 2... I looked online for the price of the same break kit and it's $160 for the 4!!!! They charged me $159 for a brake flush that I never asked for!!! And the owner had the audacity to ask me for a tip for his guys for the trouble with the axle they underwent... I called to discuss my price and why I was charged so much, and the person who answered gave me attitude about me questioning the price, I told him that they "waxed" me for $800 on brake pads, not ever new rotors! He then said not to disrespect him that way. That he didn't quote me, to contact the guy who did... I checked with other shops of the same decree and they charge for the same work with labor around what they charged me, and with rotors!!! Do yourself a favor and avoid this shop at all cost. The techs have a bad attitude and the prices are insane!!! The owner is a very nice guy, but $800 for brake pads and a brake flush is ridiculous.... the owner then proceeded to call me back and spin a bs story on how they charged me too much for the front brake pads after I called and complained and said that he has to charge a 20% up charge on parts if he won't make money otherwise, and said he had them in stock and and didn't have to wait for them, when initially asked the first time I called and they said they didn't have them and had to order them... He charged over $170 for the front installation and $170 for the rear installation?! For a 30min job... then he said he also machined my rotors... do these look machined to you?!?! THIS IS NOT HOW YOU DO BUSINESS!!!!

    Carnage on my 2016 Hyundai Genesis Sedan Ultimate Package

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    13 years ago

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    Review Highlights - Velocity Factor

    I will be definitely be spreading the word to my performance minded friends.

    Mentioned in 5 reviews

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    North Springs Japanese Car Care

    North Springs Japanese Car Care

    4.7
    (60 reviews)

    Looking for fast, affordable car care? Look no further…read more My dear friend pointed me to In the direction of this business when I had some car concerns and I am so glad he did. I went to JM Lexus originally, I left my car there for a day and they "stated" that nothing was wrong with the brakes. First and last time for me here. I felt like just a number. I called NSJCC the day before and spoke with Dominic. We both agreed that it may be my front brake rotors and he gave me pricing with and without brakes if needed. He told me to bring it by the next morning and he will have it back to me within a couple of hours. I dropped my car off at 810am and it was ready before 11am! This is unheard of!! Where has this place been all of my life?!?! Brake issues have disappeared in thin air. The pricing was affordable and the communication was on point. And Most of all, Dominic seems trustworthy to me. They pretty much do everything except body and transmission work. A one stop shop ! They gained themselves a lifelong customer .. I have been ranting and raving to everyone with ears. Come support a small business, you won't be disappointed!

    I had a good experience with this auto repair shop overall. The service I requested was completed…read moreproperly and the staff kept me updated throughout the process. The quality of the work was solid, and my vehicle was taken care of with attention and professionalism. The value was good for the price, although there were a few small areas that could be improved. I would still consider coming back for future repairs.

    Velocity Factor - autopartssupplies - Updated August 2026

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