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Velocity Powerboats

5.0 (1 review)
Open • 7:00 am - 4:00 pm

Services - Velocity Powerboats

Boat repair

Boat dealers

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Poseidon Marine Orlando - PROOF of the deal (not honored) ALSO as this TEXT to me in addition to the e-mail (see other picture)

Poseidon Marine Orlando

(20 reviews)

Scheduled an appointment to get an estimate for a small 2" gelcoat chip repair and to re-glue some…read morevinyl seating in the cockpit. No work was performed and no services were provided. I was then sent an invoice for nearly $821.81 simply for them coming out to look at the boat. There was no clear disclosure beforehand that an estimate would cost this much. After disputing the charge, the bill was reduced to $583.25, but even that is excessive for an estimate visit alone. Very disappointing experience. I would strongly recommend getting all fees in writing before scheduling anything.

Extremely unethical and deceptive billing practices…read more I contacted this company only to check technician availability. I was explicitly told they could not provide availability unless I signed an order form and provided a credit card -- even though no service was authorized. They stated they would call back with available times. That never happened. Instead, I received a text at 12:30 PM stating a technician would arrive at 12:30 PM -- the exact moment the text was sent. I immediately called and told them we did not authorize service and only wanted to know availability. I was told the appointment could be canceled because the technician had not left yet. Two hours later, I received another text saying a technician was on the way, and at 2:30 PM someone arrived at my home. My wife informed them to leave because we never approved service. Despite this, the company charged over $650 for no work performed and has since refused to return calls. This appears to be a deliberate tactic to force service charges without consent. I have texts, call records, and video documenting the entire incident and will be reporting this to the Florida Attorney General, BBB, and any other applicable consumer protection agencies. I strongly advise others to avoid this company.

Velocity Powerboats - boatdealers - Updated July 2026

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