Amazing bike shop. Customer service is excellent. It's in a great location of Delmar. Bikes…read moreavailable for all ages and different types available. Hoping to purchase a Huffy bike for the summer time.

Great service, and products infused with a sense of humor! Very knowledgeable staff and long…read morestanding in the community

My wife wanted a bicycle for Christmas and I really don't know much about bikes (except that they…read morehave 2 wheels) so we came here on a Saturday. The staff were very friendly, listened to what we wanted, and showed us some bikes. The prices were definitely more than what you might find at Walmart, but they explained why the quality of their bikes were a lot better and worth the money. We were satisfied and found one in the perfect color that was on sale. When I need a bike, I will come here too.

I just wanted to add a few photos. The ones from inside don't do the job CK Cycles did justice…read more When I picked this up after CK Cycles worked in it, was like entering a Time Machine and going back to 1984.

Fraud business!!! They ask for a deposit up front for a bike. Then they end up charging you the…read morefull amount for said bike, without consent. Months go by with no communication from the business and then finally you reach out and find out the bike is ready... so you go to pick up that bike and they ask for more money??? No... that's fraud. They even removed the freight charge (out of the kindness of their hearts) but in reality that charge was already paid for in the first full payment. Once the bike was paid for (months ago) YOU were in debt to us.... If anything we should be charging you interest for the wait... you don't get to charge us extra because of "inflation" during the months wait. Find a different bike shop. This one is a scam! Calling the NY Attorney General's office.

We've visited almost every bike store in the area over the past couple of weeks looking for a pair…read moreof SPD compatible bike shoes, and while we haven't found the shoes, we've realized how lucky we are to have so many great bike stores in our area. Downtube is no exception. I've been here before, when shopping for bikes, and ended up buying elsewhere due to cost. In retrospect, I wish that I had purchased a nice Trek from here. The extra price would have been worth it compared to the aggravation I've faced buying a cheap bike. I've had to replace my tires, tubes, and tweak my derailer and make other adjustments within the first month of buying my bike. On this visit we left without shoes, but the service was great, as always. Looking forward to getting my next bike from here.

A couple of untrained millennials joking around. Brought my bike in and was told I shouldn't have…read morecome! Days later, a neighbor noticed the front fork, was backwards: that shows these boys are clowns. Review: 1 (low-IQ kids)

Definitely the worst experience I've ever had with a bike store…read more Long story short, brought my beloved bike in after calling around for the best place to fix it, they gladly took my deposit, but could not fix the bike. Wanted money for the parts they could not get to work. The owner said they could fix my bike, could not, put it on the back burner - didn't call me once (took a month) then wanted to charge me. Gave me my bike back in pieces, with parts in a bag. Thanks Matt and freewheel!

Bash Bish Bicycles was fantastic--super friendly and attentive, making sure my bike was the perfect…read morefit.

Passing through the area and wanted to rent bikes for a ride. Sam was AWESOME - super kind and…read moreknowledgable. He helped guide us through some good options for rides and gave so much extra cool information about the area and what it has to offer. Can't wait to come back and will definitely return to rent bikes again to continue exploring!

Two years ago when we started our preparation for biking across New York State, we started working…read morewith Steiner's. It is been a great relationship ever since. We have two hand cycles and three hybrid bikes. Dave and Jay have been fantastic to work with in regard to the hand cycles as well as hybrid bikes. We bought three bikes in the past two years at Steiner's. We have recommended Steiner's to our friends - and will continue to do so as we crossed New York State! http://www.ourability.com/journey-erie-canal/ ~John

Brought in an older 90's frame in for some re-threading on the bottom bracket, Jay got it done in…read more30 minutes no problem. Everyone inside was friendly and welcoming! Will definitely be bringing any bicycling issues and questions to Steiner's.

Great! Excellent exp. w/Igor's Organization! Professional -…read moreneeds donations - exceotional with the kids.

Bring your unused bikes in for recycling, or take a clinic to learn to fix em. All the kids in this…read more(not rich) neighborhood have bikes! Very sweet, helpful ppl here. And there are bike tools on attachments on front sidewalk, so anyone can use.

BEST bike fit ever! I worked with Geoff, and he was great. Took all my measurements, and got me…read morefitted to my bike so that I could be more aero, and perform better. I have had a few bike fits in the past and they left me with a feeling of uncertainty about who to trust. After all I spend between 15-18 hours a week training on my bike these days. So to be able to meet with Geoff, and sense his ability to read my body while on the bike without all these crazy gismo machines telling me I should be at whatever angle based on this mathematical equation....needless to say It was refreshing and exactly what I knew I needed. He listened to my goals, and my history about injuries and surgeries. Took all that into account, and was able to get me lower on the bike by lowering my bar height. Geoff taught me how to ride more aero, to reduce wasted energy and reduce wear and tear on my body. I came back for a second fitting a few months later to put on new aero handlebars, and have new cleats put together by the only guy I now trust to adjust my bike. With the help from Geoff, I just recently qualified for the USA Cycling Gran Fondo National Championship! If you are serious about racing, or just want to feel better on long rides - GO SEE GEOFF. He's the man!!

This pace is the best of the best. The owne is very hands on and is contributing member of the…read morecommunity. My bike was fixed up and ready to pick up with no delays. Thank you for such a great experience. I'll buy my next bike here for sure

(Review for boyfriend): Let me tell you. On the way from Virginia to Maine for a ski trip, my…read moreboyfriend realized he had forgotten his ski boots. Fortunately, while stopping in Albany, they found this family ran ski shop that helped him out. Not only did they decide to help, they went far beyond the level of customer service he had ever experienced. They didn't just help him find boots that fit, they also made sure the boots would work with his skis. When it turned out they didn't, they pushed all their appointments aside to make sure everything worked so he would not have to wait any longer and could continue his road trip, and so he would not have to deal with it at the resort and pay extra fees. High Adventure Ski Shop, we thank you for saving my boyfriend's ski trip. I know he was slightly panicking, and Ryan, thank you for doing everything you did to make it work.

Awesome customer service. Have used for kid and adult rentals and this year purchased my own…read moreskis/boots from them. Sales person very patient as I tried on many boots. They fit great and the price beat many online venues. Highly recommended!

I needed my brakes on my Marin adjusted. The staff was very friendly. He adjusted my brakes and…read moregears perfectly. The only reason they didn't get 5 stars was the pricing of accessories seemed high to me. That may not be a fair considering I live in the south and I am new to the cycling world. The prices may be right on. A great shop and I will return when I am in the area.

I hadn't been on a bike in many years and I purchased a bike used from a friend. Matt took the…read moretime and energy to look my bike over and tell me exactly what it needed without over charging me. He has answered all my questions and I have had many. I wouldn't go to any other shop. Matt and the NY Bicycle company are top notch.