As mentioned by a bunch of other reviews, the service is really atrocious. Three young kids sitting…read morearound physically and audibly bothered that I walked into the store. Then they pretended to do something while they stared at me... feeling that uncomfortable so I could save 10% on a golf club that looks like it was eight years old? Yeah, no thanks. With all of the reviews that talk about the service... How it has been like this forever?

We went in looking for XC ski boots. Three clerks working at the counter could not be bothered to…read morehelp. My husband asked if they carried boots that had the old style of bindings . They replied "anything with 75mm on a green label". They did not offer to come help us. We looked at those boots and found all the sizes were European . Not knowing what size he wore in European we looked around for a conversation chart and did not find one. Again no one came to offer help. Finally googled a conversion chart. We spent another 15 minutes in the store looking at boots and wandering around but no one once asked if we needed help finding anything. The three men hadn't moved from their chat session as we left the store. Would never return.

I was driving up the whole East Coast looking for the best value skis. I found them here, with…read moreexcellent, professional service. I got fully kitted out at a price I didn't think possible and their service was instantaneous. Would recommend to anyone.

This store is one of the coolest ski shop's I've been in. It was pretty obvious that the staff was…read morenot pressured into selling as many things as they could. One of the staff members actually talked us out of an impulse buy for our son. We were looking at snowboards and we were going to "settle" but he talked out of it. And gave us all the reasons why we shouldn't buy it. He also included his manager in the conversation. I was very impressed with the knowledge of the staff and more impressed with the honesty.

Great service and great prices. The owner was the one who helped us and was very knowledgeable and…read morefriendly! Definitely recommend coming here.

Great service, friendly staff, seems to have a good selection. They are currently making…read moreadjustments to a pair of ski boots we bought there.

Rich, my boot fitter, was phenomenal! Never in my 42 years of skiing have I experienced his…read morecombination of expertise, humility, and artistry in his trade. I'm grateful for the care he demonstrated and look forward to my best year of skiing yet. Leaving Sports Page, I felt like family. Worth the drive from anywhere in the country IMO.

I've been on the search ski boots for months. I have very wide calves and nothing fit out of box. I…read morewent here nervously hoping to find some help. I ended up working with Rich, who helped me find the right boot and then fit it to my feet and calves. I was dreading going into a store go ask for help. In the end, it was a great experience and I'm so happy to have some boots that fit! I can't recommend this place enough for anyone.... but certainly for people who might need a little help finding the right boot for them! Thanks, Rich!!

John the owner has a welcoming attitude and very polite the staff was extremely knowledgeable and…read morehelpful for beginners and they are FDNY friendly

Sweet shop with a good selection of what you need for the slopes. Helpful staff and knowledgeable…read more Service is pretty quick, depending on what's needed. Prices are lower than shops at the resorts, including rentals.

Very knowledgeable staff. Good selection of gear. Real skiers. Support the ski industry. Sponsor…read moreski related movies and events.

Very disappointed in how my board was waxed. I had a scratch on it and asked for the board to be…read morewaxed and for them to fill the scratch. They charged me $42 and didn't even fix it. There still was a piece hanging off of the scratch, it wasn't even properly waxed. When I received my board for pick up it barely even looked like it had any maintenance done to it. This place is a rip off, better off going somewhere else. They also got rid of military discounts, they had it last season in 2024 and this year they didn't. Rather have gotten my money back because now I have to take it to a better shop that'll actually wax and fill the scratch which I asked this shop to do and instead they just take your money and don't do what they said.

- Absolutely loved the people here - Everyone was super…read morefriendly - Skis + poles $44 - Checked the prices beforehand and it was cheaper than the mountain resort

Excellent service. There's a doppelgänger of Will Ferrell that works there. Was happy with the…read moreequipment we rented. If you're staying in Manchester, you have to pass it to get to Bromley or Stratton. So convenient too. Stop at Dutton's Farm across the street. That was a real treat too.

I haven't shopped inside the store since 2009, and I haven't lived in the area since 2011, but it…read morehasn't stopped me from going back to The Garden for all things snowboarding! They bought my first board from them in 2001, and have continued to buy anything I can from them because of the customer service and care for their community. Bill and his staff have always been so helpful in guiding me in my purchases to ensure I get the best equipment for my needs. I am working with Bill right now to purchase a new board from them even though I live in Scottsdale, AZ now. He's been great steering me away from companies that aren't producing great stuff anymore, and introducing me to better options that I will enjoy more. I really can't say enough great things about The Garden. I will ALWAYS buy my gear from them as long as I can. Thanks Bill and Team!

I was on a mission to find a very specific bike and came across this place online. Which happened…read moreto have the exact bike I wanted. After having some issues with shipping online.. I called the store and spoke to a gentleman who had the manager call me to troubleshoot. Luke was amazing. He went above and beyond what I expected to ship me a bike to where I am in California. I only wish I wasn't across the country so I could go in person to thank him for everything he did to get me this bike. I would gladly purchase more bikes from The Garden.. not only to support a small business but because of the wonderful experience as well!!

Brought in an older 90's frame in for some re-threading on the bottom bracket, Jay got it done in…read more30 minutes no problem. Everyone inside was friendly and welcoming! Will definitely be bringing any bicycling issues and questions to Steiner's.

Steiners is staffed with a fantastic crew of knowledgeable and experienced team members. We brought…read moreour bikes in on Friday and they took care of us right away. There was a small mix-up with the tires, but the shop went above and beyond to make it right. That says a lot about their commitment to customer service. Don't walk, bike to Steiners to keep your wheels rolling smoothly!

So, so, so overpriced!!! I was shopping for my grandchildren and usually I will pay just about…read moreanything since these are gifts for them but this was ridiculous....not to mention that I couldn't find a thing I wanted and I was shopping for all sports related items!

David was extremely helpful. He provided excellent customer service and was very respectful our…read morewhole transaction. He provided a lot of information on various clothing items and sports gear. Helped me get over a car full of items for my sons and my husband even helped. Find some stuff for the dog too. Lol extremely knowledgeable and well Maynard appreciate the staff at the Latham location it has been a lot more helpful recently