Mark is awesome! This review is a few months after he serviced my bikes and they are still…read moreperforming perfectly. I connected with him about old school BMX bikes and he really knows his stuff from back then and now. He even showed me the process of bleeding the brakes for my ebikes which seems like an art in itself. I'd estimate I won't need to have them serviced for another 4 to 5 years based on my usage and the service he provided. Great service, as long as they keep this quirky mechanic around. Thanks Mark!

Mark was great! He showed up in his mobile repair van early and did a great job. My bike is about…read more25 years old and needed lots of attention.....new tires, new brakes, etc. He told me of cheaper places I could go if I was interested but I like supporting small businesses. He took the tire off and loaded it into my car for me. Super convenient service he provides. Easy to schedule service.

The folks at Electric Avenue were the nicest folks to deal with. They helped me out with an issue I…read morewas having with my bike even though I had bought it at another place. They went beyond my expectations and I will be forever grateful.

These guys are amazing. Super friendly and knowledgeable. We have brought them bikes over time and…read morethey are always so helpful. They are super busy all the time probably because they work on electric bikes a lot of people will not. These guys are pros for sure.

Long over due but this is a 5+ Star business! I've been riding Specialized for more than decade…read moreand very happy with my bike. I moved to Austin recently and during the really cold weather earlier this, I thought it was a good time to take the bike in for the Annual Service & Cleaning. I've always been happy when taking my bike in to a Specialized store for service... but this is an entirely different level of customer service! First, no need to call. Just book it entirely online (my preference). I filled out the information online and for the remainder of the scheduling, it was all done via text. They are very accommodating and it was easy to get an appointment to bring my bike in. The repair shop is located at a different location but they really go that extra special touch. When you arrive, just text them and a service person will come out to your car and pick up the bike. No waiting, no extra paper work to fill out. Literally hand it over to them and you are on your way! Now, as I said, I've always been pleased with repairs/service from Specialized store, but generally you are going to wait some time. Being this is Austin, and I'm sure others had the same idea given the weather, I had anticipated a few weeks to get my bike back. But instead it was only a few days! When they contacted me, I thought it was to tell me they discovered something that needed replacing, but instead, it was just to pick up the bike. Payment online is a breeze so again, just had to pull, text and someone brought the bike out to my car. It's like the Ritz Carlton of bike shops! My bike as good as the first day I purchased it. That is until months later when I took a spill. Just not paying attention while riding; I noticed the gears not shifting as smoothly so I knew exactly who to take it to! Again, getting an appointment was as easy as the next day! After dropping the bike off, it wasn't long before I received a call and fortunately, it was something pretty minor and I would be able to get my bike the next day! I don't live in Austin, but it's worth the drive for the quality of work they do and their professionalism. Certainly they work on other bike brands, but if you own a Specialized (or any other bike) you won't ever regret bringing your bike here. Everything from the scheduling, the speed and quality of their work to the friendly staff, this is truly a Five Star business!

Best bike shop I've ever dealt with(not just in Austin). These guys are amazing, and always manage…read moreto come through with anything I need. Their service and sales teams are both awesome. 10 stars

Top notch service and work! This is the only place you should ever use to get your bikes/ scooters…read moreserviced.

So far so good. Thankful they are willing to fix my bike. Price is cheaper than I thoughtread more

Nice clean shop, professional and knowledgeable service. I went in basically clueless needing a…read morefew tuneup supplies, I was kindly pointed to the correct items needed! I was directed to their website {https://www.bikealotaustin.com} for tutorial videos and even a bike-lane map for austin, interactive like google maps! I will definitely be back for all my bike needs!

Fantastic business!! I took wheel in to get new tube. They showed me how the tire had…read moredeteriorated and needed to be replaced then or really soon but they let me decide - no high pressure sale tactics. I would not have noticed this if all I did was get a new tube. They replaced tire while I waited - service seldom found today. I am most impressed by Bikealot and will drive farther from my home to patronize them instead of going to the nearby bike shop.

Trek Bicycle on S. Lamar, just South of Lady Bird Lake formerly known as Town Lake, has superior…read moreservice. Full stop! It has been a while since I have been in a store where every store associate is super helpful and go out of their way to extend next level service. When I was an avid cyclist, Trek Bicycle was known as Austin's most dependable and all-around bike shop with a wide range of cyclist customers. I went into Trek for a two-fold purpose: 1) buy new bike shoes and 2) inquire regarding the status of my bike tires that have been seating in the garage for years (new tires or new tubes). When you walk into the store, you are met with a sea of bicycles...every color and style imaginable. Fortunately, I do not need a new bicycle because mine is in good shape. So, first, I inquire about my tires. The repair specialist was so super helpful, and he assured me that my tires might be ok. He suggested bringing the tires into the bike shop so he could inspect them. Next, I headed over to the bike shoe area, which is small but importantly they were having a sale. I snagged some $120 bike shoes for $30...score!!! Also, the sales associate offered to order me some insoles since they were out in my size. Super kind... The store sells a wide range of Trek bikes, including road, mountain, hybrid, and electric models, along with associated accessories and gear. The sales associates are top notch - super knowledgeable and not high-pressure sales folks. Also, the bike shop is known for its bike rentals, especially for visitors wanting to explore nearby Lady Bird Lake trail or nearby neighborhoods. Next visit tire inspection...

5/5 experience both in sales purchase and post sales support. The entire team here was helpful in…read moreanswering questions and making sure I got the right bike and tire combo for what I wanted. Absolutely no pressure in sales and when you're spending $2k on a bicycle you want to feel like you're not being pressured to buy but being helped to purchase the right bike for you. Can't recommend the team here enough! Post purchase I came back in to get some adjustments and advice and the team was more than willing to take time to help adjust seat height and hood angle to get the right comfort fit. I was cross shopping a Canyon brand bike but you just can't put a price on having a brick and mortar to turn to for post purchase support and service. Highly recommend this store and Trek!

These folks are still rocking and ruling! I just got my brakes repaired again and even on a…read moreSaturday they did the work in minutes while I waited. I can ride in comfort again!

I wish I could give a better review as these guys are my local bike shop. However , between the…read morealoof staff and music that is either aggressively loud metal or explicit rap I just can't do it. I come here for an emergency part or repair and get out as quickly as I can.

Poor communication and didn't actually do the thing I payed for. I asked for a new tube in one of…read moremy tires and came back the next day as agreed, but they did not start the replacement. Now two months later the tire I asked to be replaced deflates much quicker than the "older" tube.

I've been into the store several times over the years for bike issues for my old road bike and now…read morefor my new road bike as well as my husband's bikes. They tuned my road bike a few years ago for a triathlon and did a great job. I recently got a new bike and was very excited to ride it but wanted to do a safety bike check first. They were busy and so was everyone else so I ended up going to another store that was able to squeeze me in for a bike check for $100. This other store did a fine job checking my bike but my shifters were still messed up when I rode it. Obviously my fault for being impatient. This other store was going to charge me another $60-$90 to fix the shifters and another $200-$300 for new tires, including installation. So I ended up going back to Clown dog - and should've waited and gone there instead to begin with. They did a great job consulting me on tire options and have access to order a variety of tires and it cost me only a fraction for installation and to tune my shifters. Solid. I'm a happy customer and they have become our go to store for all of our bike needs. This place is a gem.