there great, they do free installs, have lifetime on there items, just fantastic…read more All they did that was not great was I wanted them to clean my bike and they charged me 5 bucks and all they did was put a plastic bag over the seat and sprayed it down, and still some dirt on it afterwards.

Awesome selection of used parts (they're in a back room; ask to see them). Just as big a selection…read moreas Recycalistas, and better prices to boot.

Had a great experience renting an e-bike for a few days to get around Victoria. Very helpful,…read morehooked me up with all the bells and whistles to make my experience easy and smooth - a saddle bag, phone holder for easy gps map checking. Super kind and swift service. Look forward to renting again!

I rented a Trek Domane set up with Shimano 105 from Oak Bay Bicycles for a few days while on…read moreholiday in Victoria. Online rental was easy, and the shop provided pedals, flat kit, and a helmet. Matt got the bike set up for me perfectly, and gave me some valuable tips about where to ride -- a pro. The bike was great to ride -- on the roads and the gravel of the Galloping Goose Trail. And OBB could even drop off and pick up the bike from my hotel. Super service and excellent bike rental: highly recommended!

"PITSTOP BIKES" aptly named! I'm an American visiting this beautiful country and showed up with…read morebike that needed some Love. And a Pit Stop is what I got! Victoria is major biking city. What that means is and what I discovered is to get your bike worked on often takes several days to a couple weeks as the bike stores around this beautiful city are backed up to say the least. Recognizing my short amount of time in the city and the danger of not having functioning breaks, PitStop got me in that day! In addition they have a wide selection of parts, cloths and assorted bike accessories that won't disappoint. Thank you PitStop

The individuals who own and run this place are clearly hard-working and incredibly knowledgeable…read moreabout bikes. I recall on my visit that every time I mentioned a concern, they had some sort of response for it! Additionally, my bike runs like a dream (general tune-up for quite an affordable price!) Thank you to a hidden gem in Victoria for bike repairs!

Great service! Great store! Great advice! I went in to get my cranks fixed, was informed it was…read moreunnecessary. I had new petals put on, some air and oil and was only charged for the petals.

From the owner: Based in Langford and serving clients across the Greater Victoria area, Green Man Bikes is a…read morefull-service, eco-friendly bicycle shop and distributor of STLN BMX and Brodie Bikes. Many bike retailers, especially box stores skimp on assembly of new bikes and rely on factory assembly which may leave a range of performance, longevity or even safety issues. At Green Man Bikes, we take pride in our work and take the time to ensure that bikes we sell or service not only perform as they should, but are safe to ride. New bikes are completely disassembled from the box and reassembled to our own meticulous specifications. New bikes come with a one year service package which includes three tuneups and free accessory installs. For our selection of new bikes, we proudly carry Canadian made Brodie bikes. Brodie is a small, local bike company based out of Vancouver.

Bought my bike here, excellent service and selection-I've been really pleased with my purchase.read more

I am here for the Ironman 70.3 and my rotors bent in transit. Andrew stayed late for me and…read morecompletely fixed my bike (he is insanely knowledgeable). This shop is absolutely amazing! I'm am so grateful for their kindness! They get 10 stars!!

I've always had great service at this place. There is a price menu online and in the shop, so…read morecontrary to the other poster, you're not going to get ripped off. I find they have the best price, and it is closest to where I live. Brought my bike in, pointed out what the problems was, was given a quote and time, came back and paid and all issues I pointed out fixed.

Worst customer experience I've ever had at a bike shop in Victoria. The mechanics are incredibly…read morerude. I stopped in yesterday to see if I might be able to get a new chain for my bike. That was all I wanted, yet the mechanic starts off with, "If you want everything that's wrong with this bike fixed, it'll be $225." I'm like, WHAT. I just wanted the chain fixed. He pulls out his chain tool to show me exactly how worn the chain in (yeah, I know, that's why I'm there), and we talk about that and the fact the cassette's worn. Fine, yeah, I definitely should've replaced the chain earlier. And then he says, "yeah, and your bike is pretty dirty. I don't like to work on dirty bikes." But it's ok, they'll wash my bike for $40. I was willing to give them the benefit of the doubt at this point, but he kept referring to how dirty my bike was, and questioning my ability to clean it when I said I would. Again, it's a BICYCLE. I ride it over 40km every single day. It's going to be dirty. I agree I should clean it before I bring it to the mechanic, and that's my fault, but I had to keep hearing about it over and over and felt really shamed. Thank goodness they didn't actually have the time to complete my repair, because I'll never go back.

Great and efficient service, very helpful. The staff is always nice and polite…read more Thank you.

excellent! The guys are super knowledgeable and helpful. I just bought my Mirin e-bike and rode…read moreit home. Luke spent a long time helping me and was very patient as I chose everything exactly how I wanted it. Thanks guys!

Tune ups on my sister and my bikes.and it was reasonable price.The staff is very helpful . I…read morebought a seat cover and padded gloves from there that make my riding even more pleasant.

wonderful people who care about the quality of their work. There's a great deal of knowledge in…read morethat little store.

We were visiting Vancouver Island from California and honestly didn't expect to find a full-service…read morebike shop of this caliber in Nanaimo. Coal City Cycles absolutely exceeded our expectations. Our trip could have been derailed when my son's wheel was damaged during a ride. Robin and his crew rebuilt the wheel and had it ready the very next morning. The workmanship was excellent, and the wheel has been flawless ever since. While we were there, they also fitted my son with a new saddle, and he says it's the most comfortable saddle he's ever ridden. They didn't stop there--they helped another friend with a broken wheel, diagnosed an intermittent electrical contact issue on another friend's e-bike, and even set us up with rental bikes so everyone in our group could keep riding and enjoy the day. The customer service was exceptional from start to finish. Robin and his team are knowledgeable, professional, and genuinely care about keeping people on the trails. They went above and beyond to save our riding trip, and we couldn't be more grateful. If you're riding on Vancouver Island, I can't recommend Coal City Cycles highly enough. This is exactly the kind of local bike shop every riding community hopes to have. Five stars all the way!

This is our go to place for bikes, service and accessories. we have been going for years and have…read moreall our bikes from them (some hybrid and some mountain). I cannot recommend them enough! today was icing on the cake when we walked in with my daughters flat tire (she is 11) and she asked them to teach her. I wish I caught the guy's name - he has helped me before and is always so nice. He patiently taught her and she walked out of there with a fixed tire and beaming smile so excited from that experience.