Best jewelry store in town! Fantastic customer service and selection with very reasonable prices…read more We are thrilled with how everything worked out. Highly recommend!

I went here to get a family ring restored & had an amazing experience. Gina and the team were…read morehelpful and kind. The repair on the ring was very well done. I really recommend them!

My wife and I had them design our wedding rings and we are so happy we did! We worked with Spencer…read moreand Melissa and they we incredibly helpful and fun to work with. Their knowledge and experience was only paralleled by their great customer service. They even found wedding-day jewelry for my wife along the way. I wanted a local, small business with great customer service that I could feel good about returning to time and again, and they did not disappoint; they are our jewelers for life! (I didn't know what I wanted for an engagement ring, but I had my mother's and her mother's/grandmother's engagement diamonds and asked them for ideas. The came up with an offset 2-diamond design accented by colored diamonds that is unique and perfectly our style.)

Kevin pretty much rebuilt My deceased Dads ring for me. Kevin explained carefully what he did, and…read morethe results are great. The ring may need some further sizing issues, but I'm going to wait till summer when my fingers swell. Kevin's team kept me informed as to progress on the ring. I would recommend him to anyone needing jewelry repair.

I needed replacement batteries for my watches and received great service. They were done in a…read morematter of minutes. The store is certainly amazing when you first walk in the door. It's like a museum with fine jewelry. Definitely recommend to family and friends.

I have bought four watches here. Great experience as always. Staff is knowledgeable and will always…read morego the extra mile. Many thanks to Holly and Brad for their commendable customer service.

Excellent work and the repairs were long lasting timely service just a great experience overallread more

Local business, friendly, good prices. So much better than shopping at a big jewelry chain store.read more

I feel extremely blessed to have walked through Bremer's doors. My daughter was married in November…read moreand had some very special jewelry put together to make her wedding ring set. The jeweler we used made a mess of her beautiful and special engagement ring and all the other special jewels she was adding to it. We got it back just days before the wedding. She was so disappointed. We walked through Bremer's doors (after she was married) and within a couple weeks they fixed the ring and she had her beautiful dream ring. THANK YOU Bremer!! You made that bride and her mother beyond happy. We will be forever grateful! You're the best!

Michelle was super kind, knowledgeable, and helpful! She helped me design a ring to commemorate my…read moreparents marriage. In addition, we used old jewelry to make two rings that match for my mother and I. I loved how the rings have turned out so far, and I am so excited to keep going to Bremer as a loyal customer!

I've had nothing but great experiences from Jerry/Watkins. They've done fantastic watch & clocks…read morerepairs, and made me a set of costume jewelry earrings to substitute for a set of very expensive vintage ones. Prices are good and I've found the staff to be friendly. Good people, solid work & fair prices have been my experiences.

After receiving a recommendation to use Watkins for clock repair, I took my cuckoo clock to them to…read morerepair because the chain in the movement came loose. I was told it would be finished in a week. I followed up multiple times asking for the status and was always told they were waiting on the part and it would be ready in the next week. After several months of waiting for them to fix the chain, I finally called and told them I wanted to come in to the shop and pick up the clock. When I arrived at the shop, they acted as if they had no recollection of the phone conversation. They couldn't find the clock and when they finally found it, it was missing the bird and hands. They found the bird but not the hands. They seemed very carefree about it and offered no apology. Unbeknownst to me because of lack of knowledge at the time, the bellows were missing and they gave me the wrong movement for an 8 day clock when my clock contained a 1 day movement. Essentially they disassembled my clock and returned it with incorrect and incomplete parts. I didn't realize this at the time so I didn't question the parts they gave me. Later after watching repair videos, I had to order new parts to replace all the parts they didn't return to me. It's outrageous that a business this unorganized and unprofessional is still operating. Do not use this shop.

This review is long over due but this year my husband and I were gifted a couple of old family…read morerings and we wanted to have them remade into custom rings for each other. We currently live in Florida but grew up in Galesburg and our family has had a history of shopping At Kohls and knew they did custom rings. So we sent up our rings and discussed what we wanted over the phone and spent the weeks following talking to Olivia and Ryan, who were very communicative and accommodating to us and what we were envisioning, and wow the outcome blew us away! We are OBSESSED with these rings and the quality of customer service provided by Kohl's Diamond Gallery. If you need a last minute Christmas gift or are wanting to get an extra special custom piece of jewelry PLEASE give them a try we HIGHLY recommend! Pictured are the rings.

Exceptional Customer Service. Entire sales staff is very knowledgeable. Trained jeweler's on site…read morefor repairs or custom work. Certified gemologists helped me out with grading & appraisals. Doubt you'll find better prices at any legitimate store. (They have a lot of my money due to their expansive inventory) Big ups and mad props to Jeff's management style and skills. Always a pleasant shopping experience. I highly recommend this establishment.

Got me in and out quick to fix a watch bracelet. Amazing work amazing quality and the people were…read moreso incredibly wonderful.

I really love this store! They provide great customer service and sell high quality products!read more