Quick pit stop on the way to a family Christmas get together. They provided a clean restroom and…read moredecent snacks, as well as friendly service. Dispite being a "J&H Family Store" with Exxon gas pumps, the sign outside says "Vriesland Country Store". On top of being a gas station and convenience store with a country touch, they also have an attached ice cream store. If you need to make a pit stop and are in the area, this is an average place to do so.

Called prior to making an appointment and was assured that a repair estimate would come at no cost…read moreto me. Upon arrival, I explained my situation and even mentioned whoever I spoke to earlier that day confirmed a $0 dollar transaction. Front desk gentleman confined to print out papers that concluded a $59.95 service fee is to be paid before inspection and if I "get the repair done at this location" the cost would be reduced by $59 dollars. Although these gentleman were welcoming and respectful, I question their overall integrity seeing as the tuffy 10 minutes down the street did the estimate at no cost (like their websites says)

i recently had my vehicle in one of the tuffy shops , for transmission R&R and the service…read more writer, had a bit of a issue, for a reason of a lease deal, where we leased the vehicle from, put in a specific kill switch, and for some reasoning it caused a problem of getting our car started, though it took a day or so , the kill switch was removed , and the vehicle became operational right away. overall the costs was a little bit high , though we planned for it and it turned out to be less than what we were quoted by other shops. i am glad we chose Tuffy's for our vehicle repair .

It's always a great experience. It's quick, efficient, gives a thorough wash and I love the…read morecleaning packets available. The staff never fails to be welcoming. Will is especially great--his smile and positive energy make each visit even better!

I really enjoy the convenience of the Tommy's Express. These can be found all over West Michigan…read more They off a Cost savings program if you like to have a clean car is worth a membership. For new customers they provide you a 30 free day membership if you're interested with an app that allows you to cancel if needed. Machines always seem to be working, I enjoy the smell of the product that they use, The staff is always friendly and fast, Even if there is a line that goes quick. The directions are very clear on how to enter and exit the car wash. Because you don't have someone hand drying off your car things can be missed, there is some spots that happen or places that are missed by the brushes. But overall you 6 out of 10. Today unfortunately as I'm driving home I'm looking through my back windshield and the driver's side back rear was not even washed. I can still see the dirt on the windshield. I should have turned around and gone back through but I just now caught it and Unfortunately I'm already home.

Great location for this truck stop. The pumps run fast and a few of them even have DEF pumps. Just…read morebe careful on entering and exiting the diesel area the entry ways have a pretty big bump to them. Truck parking is located in the back behind the cat scale. They recently remodeled the inside of the store and the layout is a lot nicer looking. The selection of quick snacks is great, but if you're looking for a full meal there is also a diner attached to the gas station. If you use a lot of diesel fuel be sure to sign up for roadies card to earn money to spend in the store.

I have a mobility disability. The staff is willing to home out to the gas pumps to pump my needed…read moreGas for me if I simply call them on the phone when I park at the gas pump. This is greatly appreciated!!

when i worked at this ice cream shop 3-4 years ago, we didn't turn away any costumers. if they were…read morein line, they were served. the 3 girls who were working mother's day evening were incredibly snobby and honestly seemed quite lazy. first it started off with one of them approaching a customer and directing her to turn away any customers who came in after her. second was the sloppy serving of the ice cream and the excessive eye rolling as new customers approached and were not turned away by the customer who was told to do so. not only did they ask one customer to turn people away, they then asked a second. this time they had this customer tell the new people in line (who were there for at least 10-20 minutes) they couldn't get ice cream because the were closed. there were still multiple people still in line and their open sign was still on.

Outstanding service! Great selection and the young lady working recommended times to back if…read morelooking for allocated bottles. Very knowledgeable and helpful.

Great atmosphere, good recommendations, and excellent customer service. They also have…read morefood-mentioning that for the sake of Yelps algorithm

Terrible. Two pieces of chrome were torn of my 2024 KIA…read moreTelluride. The managers response: happens all the time. Take it to the dealer, it's still under warrenty. My response: "Maybe you could post a warning?" AND: I take my car through a car wash every two weeks: I hate a dirty car; I've never had a problem before (or after!)

I got the Express Interior coupon for half off. They did it in 10 minutes, but they didn't clean…read morethe back windshield. Several spots and a stain is still there from what a bird did to it. Also, the front windshield interior still has spots on it. It seems like they gave the dash and everything else a quick wipe down, but didn't use Armor All or anything else. Also did not vacuum between the front seats.... Not worth $30. But I did get it for 'only' $15 and I guess you can only do so much in 10 minutes.

They had the whiskey we were on the hunt for, as a birthday gift…read more Very friendly people snd convenient to the highway. Great place to stop on way to Holland MI! And points north.

went in today, the girl at the counter was very rude to me, I should have know better than to try…read moreto engage in friendly conversation as she was telling another customer in front of me how she behaved quite rudely towards another customer. Sure enough she was rude to me also and there was no reason to act this way at all. Young girl abt 20 something light brown hair below the shoulders about 5'6" or so Point is if she hates her job quit... I been in customer service for years and if I ever behaved to MY customers like she did TWICE (myself and an unknown customer she was backstabbing about) I would have been fired, perhaps she needs to be also,,, fired that is.