I've been a patient at Internal Medicine Associates since September 2025, and overall, the medical…read morecare has been top-tier. The Pros: Dr. Bishop is phenomenal. Finding a doctor who actually takes the time to understand how a specific medication will mesh with your lifestyle and body is rare. She's incredibly thorough and has been very accessible via the patient portal whenever I had follow-up questions. The nursing staff also deserves a shout-out. They are wonderful and very understanding. During my last visit, one of the nurses gave me some great, practical tips for managing my allergies, even sharing what works for her own kids, which I really appreciated. The Cons: My initial experience was a total nightmare due to insurance hurdles. While that isn't the fault of the practice itself (third-party insurance is the absolute worst), it definitely made the start of my journey here rocky. More recently, they've implemented a new sign-in sheet process. Since this was a change from previous visits, I mistakenly thought it was only for new patients. When the front desk clerk asked me to sign in, she responded with a confused look and a bit of a rude tone. It was a minor friction point, but a little more patience for returning patients adjusting to the new workflow would go a long way!

Unprofessional office. I have problems every time I have an appointment. I'm charged incorrectly…read moreevery time. The same amount. And it always takes 5 people to figure it out. And u have standard insurance. They don't answer their phone, it's hard to reach them, they don't get back to you in a timely fashion, they use over seas support who is often clueless, the parking is terrible, people are rude, it's unfortunate because the doctor is great but she's leaving.

I have a parent who suffered needlessly for over a year under Dr. Maddala's care. I can't count the…read moreendless upper endoscopies, deep enteroscopies, and colonoscopies my parent endured under this doctor. Even a capsule endoscopy failed to aid this doctor in diagnosing an ailment which--while not particularly common--is very familiar to those specializing in pathologies of the GI tract. It wasn't until my parent was hospitalized and under the care of a different GI specialist that a diagnosis was finally rendered and the problem properly treated, providing my parent with enormous relief. The hospital GI specialist had fewer years of experience, yet was able to figure out in a few hours the problem my parent had that eluded Dr. Maddala for well over a year. Happily, the hospital GI doctor--who is genuinely caring and on top of her game--is now my parent's new GI specialist. Under this new doctor, my parent's health has shown remarkable improvement, and appointments with this GI doctor are looked-forward-to. Dr. Maddala's clinical stance towards my parent's condition, by contrast, was one of non-urgency & disinterest which bordered on indifference. This is not to say Dr. Maddala won't work for you, but, in my parent's case, we weren't impressed.

I did not meet Dr Maddala until the day of my procedure, but her NP was very nice, easy to…read moreunderstand and very helpful. Unfortunately, Dr. Maddala no longer has the McKinney location. I transferred to another in the TDDC group, Dr. Sony Mathews, I am so happy with my new caregiver. I see him at the McKinney Medical Village on Eldorado. He has a wonderful, kind, friendly staff and very comfortable office.

He is great. We have seen Doc for decades now. He is very patient with our crazy family. He has…read moregotten busier but he is still super easy to reach and responds in a timely manner. He asks lots of questions and addresses all our concerns. Now that our kids have grown and seem to need more of their own records his front office staff have been amazing. Even nurse Angie gives me her mom voice and we are the same age. They are amazing to work with. Love love the whole office.

Dr. Carruthers and his staff all do a remarkably good job of making me feel comfortable. It is so…read moregreat to have a doctor who truly cares for my well-being. Very genuine, down-to-earth, and sharp doctor. I highly recommend Dr. Carruthers to everyone seeking the best-of-the best.

Dr. Proctor is an absolute lifesaver--literally. He has helped me through some of the most…read morechallenging health issues I've ever faced in ways that have genuinely saved my life. He is far more than just another internal medicine doctor; his deep expertise in both internal medicine and endocrinology is exceptional and has made all the difference in my care. What sets Dr. Proctor apart is how much he truly cares about his patients as human beings. He is by far the most responsive doctor I've ever had--always prompt with follow-ups, thorough in his explanations, and genuinely invested in my well-being. His approach goes beyond the clinical; he listens, he supports, and he partners with you in your health journey. His staff is incredible as well. The physician assistants are outstanding--each one is knowledgeable and capable enough to serve as a primary physician on their own. Together with Dr. Proctor, they form an unbeatable team that delivers compassionate, high-quality care every single time. If you're looking for a doctor who combines world-class medical knowledge with heartfelt humanity, Dr. Proctor and his team are the gold standard. I can't recommend them highly enough!

Our family has entrusted our healthcare to Dr. Procter and The Well Integrative Medicine for many…read moreyears. Between my two sons, my wife, my grandson, and myself, we have relied on Dr. Procter for a wide range of medical needs and have consistently received exceptional care. As a physician, Dr. Procter has access to many of the same medical tools, treatments, and resources as other doctors. What truly sets him apart is not the tools themselves, but the way he uses them. In today's healthcare environment, it is rare to find a physician who combines deep medical knowledge with genuine compassion, personal commitment, and an unwavering determination to help patients heal. My two sons each have unique and challenging medical conditions. Before seeing Dr. Procter, we consulted with numerous physicians and specialists without achieving meaningful results. Dr. Procter approached their cases differently. He listened carefully, thought creatively, and developed treatment plans that addressed the root causes of their issues. Thanks to his expertise and persistence, both of my sons are experiencing successful outcomes that other physicians had been unable to achieve. Dr. Procter treats patients as individuals rather than diagnoses. He takes the time to understand the whole person and is fully invested in helping his patients achieve the best possible health. His care, compassion, and dedication are qualities that have become increasingly difficult to find in modern medicine. I recommend Dr. Procter and The Well Integrative Medicine without hesitation. Our family's health and quality of life are significantly improved because of the care we receive there.

I had a very disappointing experience with the billing and review process at Baylor Scott & White…read morePrimary Care - McKinney. I scheduled what was supposed to be a preventive wellness visit as a self-pay patient. During the appointment, I was not informed that discussing routine or ongoing health topics would convert the visit into a separately billable "dual visit" with additional charges. There was no advance notice, no cost disclosure, and no opportunity to decline those added services. What makes this more frustrating is that the so-called "ongoing condition discussion" they later cited was limited to the doctor briefly asking -- as I was getting up to leave -- whether I needed any prescription refills. That was the extent of it. There was no separate evaluation, no new complaint, and no dedicated problem-focused exam. After receiving the bill, I filed a formal complaint. The organization stated they conducted not one but two "comprehensive reviews," yet at no point did anyone contact me to ask what actually occurred during the visit. Their investigation relied entirely on internal documentation and staff input, without speaking to the patient involved. They acknowledged this but said patient interviews are not standard for billing reviews -- which is concerning when the dispute centers on what was actually communicated to the patient. Both reviews concluded the charges were appropriate and declared the matter closed, without addressing the core issue of disclosure and consent for additional self-pay charges. My takeaway is that this may not be limited to self-pay patients -- it was only caught in my case because, as a self-pay patient, I carefully reviewed the itemized bill. Many patients with insurance may never see or question how a visit was coded or billed. Greater upfront transparency about when a preventive visit becomes separately billable would prevent situations like this. I'm sharing this so other patients can go in better informed than I was.

My regular GP, which I had gone to for many years went into private practice, and was no longer…read moreable to take my insurance. Broke my heart as he was fantastic. I started using his associate whom I never really cared for. But after a couple of visits, I did come to feel comfortable with him and realized he was a really good doctor. We'll after about a year he moved away, and so my search for another GP was on again. It worked out well though as I ended up moving myself. I did a lot of research and decided to give Dr Washburn a try. Yes he is quiet, and doesn't trade jokes with you, but I would rather have a doctor that concentrates on me and my medical needs and not ask me how my cousin Eddie is doing or ask me if I saw the football game last night. Dr Washburn listens to you, let's you do the talking, and doesn't interrupt you . It's a busy office, but I've never felt rushed there, and he's not there to judge you. He listens and suggests what would work best for your situation medically and personally. And he has always fit me in when he can, sometimes same day, if I have an unexpected situation come up. He cares about you as a person and not a number or a bother. And the front desk and office staff are great.

Full disclosure: I didn't manage to make an appointment with this clinic…read more Apparently there were no openings until March when I called, because apparently the doctor will be out of the country for several weeks. Also, I was informed most of her appointments are taken by the PA who has "been with them for several years" and "does everything the doctor does." This is "their normal practice" apparently. I've never heard of such a thing. I asked if it was considered a "doctor's visit" if it was with the PA, and was informed that yes, yes it is. Huh? So why isn't the PA the MD then? Because the PA is *not* an MD... why are we paying a premium for a PA visit? I've visited multiple doc offices before and have had the pleasure of working with their PA's, but NEVER before working directly with the MD/specialist first and certainly throughout my care. Very disappointed after reading all the positive reviews about this place.

Dr. Ahmed is a caring doctor with excellent listening skills. She's one of a kind! Extremely…read moreknowledgeable and works with her patients from a symptom view. You don't have to wait long and her office is always clean and welcoming. Appointments are easy to make. Just a few down side issues...there is a charge if you miss your appointment, even if it's an emergency. However, the doctor worked with me on this fee & waived it. The billing / coding on a visit was also entered in incorrectly and I was billed from my insurance company. But the office corrected it, and took care of it after I contacted them. It's nice to see that they can correct errors & look at policy. I would recommend getting rid of the no show fee, it's very high and things happen. Overall, very pleased and would recommend.

This office is not properly staffed to accommodate the needs of the patient. This is a highly…read moredisorganized group of doctors within the Be Woman's Health Organization. They spend minutes with you to push you onto another doctor and do not respond timely to questions. Nurses admittedly state they are short-staffed when they call you back usually with the wrong information. I strongly suggest considering other options in the Frisco area. (Maybe less Podcasts & more medical professionalism with actual patients).

I chose this practice for my first pregnancy. It was a nightmare. If you try to schedule an…read moreappointment you have to try calling the office many times just for an appointment!!! The receptionists have no idea how billing and insurance work. Make sure you are triple checking the charges. You are going to be paying for a ob/gyn even though you will never see this person. If you have a question, a symptom, or anything. There is no way of contacting the midwife or anyone. You have to go online submit a form wait for the on call nurse to get to you and hopefully they will call you and of course this call has a charge. I got so many weird things like SUA, SPD and many other complications. If you think you can do this alone and you are ok with this then this is a good option. I would never recommend this place for prenatal care so if you can stay away please find something else!

This office is wonderful. I felt like my issues were a point of concern and not just another thing…read moreto sweep under the rug as every other doctor's office has done to me. I was so astounded at receiving such excellent care that I almost cried, I kid you not! Every issue I brought to the table was addressed. Every. Single. One. Everyone I encountered at the office was genuinely pleasant and my results were given to me the next day. I will be their patient for a very long time. Happily so.

How unfortunate!! I have been a patient here for 15+ years and have referred numerous friends. The…read moreOffice staff is unkind and doesn't have the patients' best interest. Made an appointment 1st appointment of the day) - and was turned away after being 7 minutes late!!! When you need help they are not there for you!! Find another caring professional doctor!!