I recently took my new cat here as a new patient and we had a great experience. I took her in as a…read morestray and they helped me find a chip, which I was able to use to contact the owner who let me keep the cat because they couldn't take care of her anymore. At our initial appointment, they gave my cat a once over to make sure she was in good health. They scanned her for a chip and gave me the chip number. They trimmed her nails and told me to contact the owner and try to get her home, and that they couldn't do any other work on her since I didn't own her. Once the owner officially relinquished her to me, I made another appointment to get her shots updated. I emailed her vet records to Four Corners and they told me she only needed one shot updated, which they took care of at her follow-up. They gave me a paper with an estimate for all kinds of things - bloodwork, scans, other shots. The vet tech explained to me that they didn't think we needed to do anything other than the one shot that my girl needed. I appreciate their honesty, they were not trying to upcharge me or perform unnecessary procedures on my cat. I've seen two different vets here and both were very friendly. They explained everything in depth and made sure to answer my questions. The front desk people are also very friendly. They know their regulars and check people in efficiently. They don't have any attitude, neither in person nor over the phone. I plan on remaining a patient here as long as possible. This vet practice is professional, friendly, and honest.

Policies are important, but so are empathy, common sense, and respect. This clinic lost the trust…read moreand loyalty of a family that had supported them for over twenty-five years. I just returned to the U.S. after my wallet was stolen while traveling. My credit cards were frozen, and I had only $600 in cash. I signed the original estimate in good faith, but after I signed, I was told an additional charge had been omitted, bringing the total to $608. I handed them my $600 in cash and explained that I would pay the remaining $8 the next day, when I returned for my dog's already scheduled follow-up appointment. Instead, my dog was taken to the back office, and I was told he would not be released until I came back with the full amount. This wasn't about $8. It was about how a long-term client was treated--with no empathy, no trust, and no respect. I paid in full, canceled my follow-up appointment, and will NEVER return.

I bring my dogs here for all their standard and emergency care. They provide good care at…read morereasonable prices.

Terrible. The vet charged me $1500 to diagnose a bowel obstruction that was obvious without the…read moreadditional costs of lab work and radiology. Then said he'd die without an $6600 surgery. They offered to put our healthy dog to sleep for $109. Thank god I took him home (no offer of pain meds) and got a second opUnion. 24 hours later, he's recovering great, after surgery with another vet for $1000.

VCA Westmoreland hospital and clinic is the best in the Eugene/Springfield in my opinion. I highly…read morerecommend this clinic/hospital. I have been going to the Westmoreland/VCA clinic for over 25 years and will never go to another clinic/hospital. The staff and Veterinarians have provided excellent care every time we need to go to the vet. The staff are always smiling, professional and express a positive and loving attitude towards me and my dog. Dr. Kennedy and Jona have always gone out of their way to love and provide amazing care to me and my dog. They saved my dog when he had Pancreatitis a few years ago. I can never say "THANK YOU" enough for the amazing care they have shown us. It absolutely shows that the staff & Veterinarians love what they do for a living. I highly recommend the Westmoreland VCA clinic and would NEVER go to another clinic. If you want a clinic/vet that will provide absolutely excellent care to your pet, this is the clinic you should take your pet to.

Dr. Amanda Bogdonovich (excuse me for misspelling), is the WORST Vet I have ever met in my 67 years…read moreof life! I disliked her dark-haired Vet Assistant who said terrible things about my spouse, who used to bake fresh chicken so my dog @ the time & throughout his life (we had him for about 9 years, constantly @ local Vet in Veneta for 1st 3 years; Veneta Vet, inept & thieves, uncaring..period. We went to 2 other Veterinarians on W. 11th, W. Eugene, who acted inappropriately. Then after COVID, around '22, we ended up @ VCA w/Dr. B., Veterinarian (if you want to call her that). Note: Duke was a rescue since 9-10 months old, found in a garbage bin & almost dead, ending up with lifelong medical & serious issues. As far as the VCA Our dog had been DOTED UPON since we adopted him @ 10-11 months old; Dog was always UPSET, unlike @ any other Vet he'd been taken to since we had him, partially because they wouldn't let us go back with him upon visits. Who knows WHAT occurred back there without us being present! Vet COMPLAINED ON THE PHONE to me, after thyroid bloodwork was done/processed, that he was 6 or so pounds overweight !?! Vet also complained & was NOT NICE on the phone, complaining that Duke needed his teeth cleaned! That was LEAST of his issues. Rude & callous! Vet was a NIGHTMARE! We took care of Duke more than most would or could! Duke suffered with internal issues ALL his years, & before we took him to VCA, requiring meds from the start to the end. We spent well over $20,000..NO JOKE, on our fur baby that included great dog insurance (not cheap, but good). He had premium dog food, fed BY HAND every day of his life, treats, toys, fresh meat with his food every single day, 2 acres to run on & play, & all the attention any dog would deserve! We ended up going to 2 other Vets on W. 11th, AFTER we dumped VCA, but those Vets were ok @ 1st, but turned out to be non-caring, only wanting to make $$$. I ended up @ last 2 years of Duke's life @ Ark Veterinary, Barger in W. Eugene. My gosh, not only did VCA in Veterinary in 2024, MISDIAGNOSE his ear infection as fungal (after a good $300-$400 visit there), we took him 1 week later to ARK Veterinary, finding out his infection was BACTERIAL & NOT FUNGAL, & I/we were given the correct meds to fix the issue. We had to pay about $250-$300 a week later to ARK to save our dog from MORE sickness that could have been PREVENTED. & I stopped going to VCA IMMEDIATELY, staying with ARK Veterinary. They REFUSED to reimburse the fees for tests/meds @ VCA, even a partial reimbursement. ARK Vets & assistants have compassion, care, love, & BRAINS to properly diagnose a sick animal. My baby boy, Duke, 10 years old, died in my arms @ home on 4/10/26 & I thank GOD that he was under such awesome care & Ark Veterinary & NOT VCA!

Easy to get an appointment and the services were great. Our chug received good care and we would…read morerecommend them.

Great experience!! I was able to take my dog in for a walk-in vaccination appointment and the…read moreprocess was so easy and affordable. You check in from and wait in your car, which was perfect for my anxious pup. Bring a book and be patient because you won't know how many people are in front of you. The vet techs are so friendly and non-judgmental. I was able to get my dog up to date on his licensing requirements and also got some kind advice about his fleas. I would highly recommend the Spay and Neuter Clinic to anyone who is struggling to get their animal vaccinated!!

Everyone is friendly and super helpful; communication is great. I appreciate that their estimates…read moreinclude everything that could be charged.

The Ark- for us, was terrible. They take your pet out of the room to do tests which made our pets…read moreuncomfortable. When they couldn't get a sample, they wanted us to sedate our dog and pay for another visit, another day. We never had issues getting samples at our last vet, and don't have issues with our new vet. The Dr. barely touched our dogs, didn't show any affection for our pets, and treated us like we're were homeless and a financial flight risk- we had only spent a couple thousand with them, and I am still appalled that they would make us sign payment forms at each visit before they would offer care. We never found relief for our dogs skin issues which they blamed fleas for and recommended we use Bravecto, We had already expressed this med isn't working. We ended in a loop of poor care, and spent a fortune on unnecessary appointments/medication. I have never been so glad to leave a medical practice in my life.

I just love the sensitivity vibe at Bush Animal Hospital…read more There are pheromone diffusers and towels for nervous cats and dogs. I had to put my beloved Tuxie Darby cat down last week, not all of the sudden, I mean he was 16ish years old. I found the entire experience designed around my emotional needs. Mr Tux made it a quick Irish manx goodbye by developing heart disease and evidencing it only for his final week. He had stopped eating and we went in to see Dr Newman to see if perhaps he had megacolon or something fixable. When we got the bad news, fluid on his lungs and body mass loss, the entire staff was very well spoken and supportive. Tuxie could not have received better care!

I wish I had paid closer attention to the negative reviews before allowing them to provide services…read moreto my little girl (my cat). The self-proclaimed manager/ owner of this establishment is either absolutely clueless and devoid of any knowledge of finance and business (e.g. pricing points, knowing whether she is making a profit or not, etc) OR she is deliberately deceitful in order to mask the true costs of the services provided. BACKGROUND: I wanted a routine dental cleaning for my little girl. I was fine with the possibility of dental extractions, as my angel is a little bit older, and I know eventually it is inevitable. I have taken each of my cats into a vet - NOT THIS CLINIC (I moved from out of state) - in the past, and felt comfortable with the procedure. What I did not know is that, unlike other clinics I have have had great dental cleaning experiences in the past, the owner/ manager of this clinic DOES NOT KNOW and REFUSES or is incapable of understanding her business' "Dental Plan" financial structure. WHAT THIS MEANS FOR YOU as a client: (1) You will be gaslit into accepting random pricing without justification. There was even an attempt to convince me that I should be happy they clipped my cat's nails for free while under anesthesia, versus the $50 they normally charge (that was the only itemized charge they disclosed to me). Ironically, during the previous visit, the veterinarian had commented that I "did a good job" clipping her nails. And nail clipping at ANY other vet has never surpassed $12. (2) You will not be able to submit a full insurance claim (ALL insurance companies require an itemized list of the pricing associated with the services provided). It would be like grocery shopping, seeing a total bill of $900, and never being able to verify WHY that total is what it is. ADDITIONALLY: The client to staff communication is horrible. Horrendous. The left hand has no idea what the right hand is doing. I have been told 3 different things (price-wise, procedure-wise, practice-wise) on the same day that have nothing to do with an adjustment of a quote. poorly managed organization. Ultimately, I am not complaining about price (I can't refute it - the manager can't even explain her pricing), but LACK of QUALITY OF SERVICE. Virtually EVERY single visit was an "OOPS!" FINAL NOTES: I am happily with a new clinic, which I transferred to the day after my sweetie's appointment with this absolute mess of a clinic.

Caring vets and techs, wonderful to my doggies for over 30…read moreyears!!And when we had to euthanize one of our little best friends I experienced such loving support. Thank you

Great vets here, kind and friendly! They were knowledgeable and helpful, but not too salesy or…read morepushing their own products.

After reading all of the reviews and doing my research on vets in the area, Willakenzie far…read moreexceeded my expectations. The care felt genuine and my dog was made to feel like he was the only one in the room. His needs were put first. The upsells were what I expected and never felt that unneeded services, shots, meds, etc were pushed on us or him.

Willakenzie Animal Clinic goes above and beyond when it comes to providing excellent care for my…read morepets. The entire staff is compassionate and knowledgeable from the front desk folks, the techs to the amazing vets. I have a very anxious dog who feels very comfortable around the entire staff and my cat, Sunny, absolutely loves the tech, Joanne. Landy trained me on how to administer fluids to my elderly cat who was in kidney failure. Dr. Brandt has provided excellent care for my cat, Sunny. Dr. Karris has helped me manage Daisy's anxiety and weight. I highly recommend Willakenzie Animal Clinic. They are the best!