Dr. Kirstin Hewitt and her team (both back and front office) are amazing, compassionate, gentle,…read morepatient, knowledgeable, and engaging in their treatment plan. I feel like I'm have a voice in the direction of the care of my dog, she provides me with options for non-unguent matters. allow me to be a partner in care. Her team provides estimates for treatments and diagnostics; she is a true partner in the complicated treatment of my dog with severe skin allergies who is now developing asthma. In my 45 years of having dogs in my life, Dr. Hewitt is by far the best vet I have had the pleasure of working with. Dog allergies are frustrating and difficult to manage, as are any chronic ongoing condition. Yes, ongoing care of a chronic condition is costly both financially and emotionally, and Dr. Hewitt and her staff understand the challenges. I never feel judged if my dog is not improving, Dr. Hewitt has thought me to understand the ups and downs of managing long term chronic conditions. In reviewing the negative experience, I have not experience on yelp, they are not consistent with my experience with Pawsitive Wellness, Dr. Hewitt and her team.

We were taken aback by the quality of care we received This was our first visit to PWVC. Our…read moresenior chihuahua needed to be seen urgently. Andria was very helpful scheduling us quickly. Her care was evident. We didn't know what to expect.... Truly, we couldn't have had a better experience ‍ We were treated with respect and compassion. That means everything. Dakotah's sweetness with our senior was really special. He had such a sincere and gentle manner with our Boo, we're grateful for his presence during our visit. Dr. Jenny Davies was absolutely remarkable. Her genuine nature and ability to diagnose and explain each scenario really helped us navigate a tough situation. We have deep gratitude for the experience we had. Each person we got to interact with made a big difference. Wendy and Renae you made the environment welcoming. I highly recommend PWVC!! This will be our new veterinary clinic hands down!! BEYOND what we could have expected care wise, we feel so grateful to have found this clinic!! Thank you for your incredible care!!! It really impacted our lives in a positive way.

My 6 month old puppy came down with a bad case of hives. This was the only clinic I could get into…read moreon such short notice and I see why. The staff at the front desk was friendly, tech seemed friendly. The vet was cold and my puppy was aggressively handled. I've never had a problem just me and the vet or a tech before. They had two people pin her in the corner which made me very uncomfortable and made my pup extremely anxious and upset. She needed a shot of steroids and they wanted to take her out of the room to give her a simple shot?! I expressed that that was unusual to me and made me uncomfortable and the vet said "well we will just be behind the door" and closed it. I was completely uncomfortable and appalled by this. I prefer to handle my own animal especially for something so simple. If she hadn't been so sick with her hives and needing steroids, I would have grabbed her leash and left. On top of it all, the clinic was dirty and very hot. This was a terrible experience on top of an already stressful day with a puppy covered in hives.

Excellent service is provided at Mohawk. Not only is your pet treated with love and kindness, but…read moreyou are treated with true kindness and respect. They truly understand the importance of the connection you have with your pet. Great staff. Highly recommend.

Dr Johnson is one of the very best vets I have ever seen. Took amazing care of my very difficult…read morecat. Really understood cat behavior better than any vet I have seen. We live in East Springfield and drive all the way to NW Eugene due to this excellence. Thank you. Sean R.

We recently experienced one of the most heartbreaking moments a pet owner can face, and the team at…read morethe Vet Hospital on River Road in Eugene walked beside us every step of the way with a level of compassion and kindness that words can scarcely express. Our sweet Teddy, a 14-year-old terrier mix who had always been full of spirit and puppy-like joy, had suddenly fallen ill. Just two weeks prior, he was his usual energetic self, bounding around the house as if age had no hold on him. When we brought him to the clinic, we hoped for a simple explanation. What we received instead was devastating news: Teddy had aggressive lymphomic cancer that had quickly spread throughout his body. Dr. Shelton was the one who gently, respectfully, and clearly delivered the news that no pet parent ever wants to hear. He showed a deep sense of empathy--not just for Teddy, but for us as well. He explained everything with honesty and patience, giving us room to process and ask questions without ever making us feel rushed. From the moment we stepped into the clinic, every staff member made a painful situation just a little more bearable. Our vet tech, Hope, was incredibly gentle and present, offering silent support and care that meant more than she'll ever know. And Debbie, who greeted us at the front desk, was such a bright, calming presence. Her genuine warmth and kindness in our time of need helped soothe the ache in our hearts, even if just for a moment. Once it became clear that there were no viable treatment options and that Teddy was suffering, Dr. Shelton walked us through the process of letting him go--with reverence and sensitivity that honored our boy's life. He explained every step with clarity and care, allowing us space and time to say goodbye, and treated Teddy with the utmost respect and tenderness in his final moments. We may have left the clinic without Teddy that day, but we carried with us the comfort of knowing he was cared for with love and dignity. In those final moments, he was surrounded by kindness. This clinic our family. We are now lifelong clients because of the compassion, professionalism, and humanity we experienced. Thank you, from the bottom of our hearts, for everything you did for Teddy and for us.

From the moment you walk in the door they are professional and very caring and considerate…read more Dr. Henery has always been very knowledgeable and if she didn't know the answer she found it. She is very caring and will explain all of the options. When my precious pet was too sick and it was time to let her go the whole staff was compassionate and gave me the time I needed to say goodbye before and after. They let me be in a private area with my pet and would check in to make sure i was ok and to see if i needed anything. You won't find a better veterinarian or a better business. Thank you to all at H&H VETERNARY Care

Dr Henry was an excellent vet. however, she did a yearly exam on our dog, then closed her business…read morewithout sending in his prescription for flea and tick prevention and heartworm protection. Now, we have to find another vet and pay again for an exam. not happy!!!!!!!!!!

I really admired CVC for their discounted prices and sliding scale fees. This has been a godsend…read morefor us since the majority of local vet clinics have nearly doubled in their cost of services since the pandemic. The reason I am giving CVC only one star, is because I feel like this vet clinic's performance and professionalism has become very poor since they had left Eugene. In Eugene, the staff was phenomenal in my opinion. They were gentle with my pets, they seemed to be very knowledgeable, educated, and provided me with quality advice, explanations, and instructions. When my pets received tests, we were noticed with the results and any recommendations within a couple of days. In Pleasant Hill, however, we felt rushed and did not receive the same kind of service. I didn't feel like their Vet provided me with the communication and time that I felt my pet and I deserved. My cat felt terribly uncomfortable with her Vet'erinarian's energy, as did I. I'm not sure how qualified she is, because i felt rushed and did not receive the communication I had with the CVC Eugene Veterinarians. In addition, we are at 3 days shy of one month since my cat's U/A. I have called and emailed several times, and we still have not received my cat's results. The majority of the time, my attempts to contact CVC have received no response. I am a retired veterinary technician. I would have been fired if I had forgotten to get back to our clients, or had them wait even a week for their animals test results. Only once have I ever felt such a lack of professionalism from the veterinarians and clinics that I have worked for or those who I have brought my pets to for the past 25 years. And that other one time I had a very poor vet experience, well, that same Veterinarian is working for CVC at this time! I just wish CVC would have never left Eugene. The service and support I received from their Eugene staff was always professional and respectable. And we were always treated very well. It is really a shame that the new clinic in Pleasant Hill doesn't have this same quality service and vibe. It saddens me greatly, and I can tell that my cat misses the old place too.

I took my cat in, it was my dads cat an he past away. We didn't know what sex the cat was and asked…read morethem. He went in for an exam and dental work. The vet came in for the exam which consisted of taking his temperature and feeling his stomach, looking at his teeth. His ears or heart wasn't checked at all. Then she left the room. They wanted to do blood work and get him back in for dental work. He did have a broken fang, I figured since I had a dental visit, they would take care of it? Nope, they wanted to see the blood work first, I had to reschedule for the dental. Which I could tell he was in pain already by the way he ate, so now it will be 2 1/2 weeks. They did give me pain meds though. We still don't know the sex, it seems they didn't want to take the time to check. They said they thought he was a female because he is a small cat and he'd be bigger if he was a male. He is a long hair and they didn't want to mess with all his fur to check his actual sex. Then in the morning I called to ask a question for my visit. The phone rang and rang, no one answered. I called again and left a message. No response. I sent an email, plus I called again with no acknowledgement. I told the girl up fron about my calls, she said they were having a lot of calls that morning. That to me is very discouraging. That's their business, we are their customers! We have questions we need answers to. How do they know what we are calling for? How do they pick the calls they answer? That is not professional at all. If that's an example of how much they care, it makes me rather worried. Now I hope they won't take it out on my cat when I take him back in for his dental visit? This is my response, not my cats. I just hope they treat my cat well and do it professionally. I don't want him to be in pain much after his surgery. I did love that the work they did was in the room I was in. I think it made my cat more at ease knowing I was there with him, instead of being taken in another room with people he didn't know. That made me feel very good. Thank you very much for letting me be with him and for understanding that I wanted to be there with him and hopefully make it easier for you. Thank you

I have had vets in the past treat my small pets as disposable pets. They aren't!! Dr. Sherrie at…read moreCreswell Vet clinic treated my bunny and two guinea pigs with love, respect and care. She has treated them with a thoughtfulness and kindness that I would expect for any other pet that we have in our home. Last time I was there, she spent over 30 minutes with me and my guinea pig. Thank you for everything you do, Dr. Sherri! My guinea pig is healthy again thanks to you!!

We are very pleased with the services here. This is where I take my rabbit. The doctor is very…read moreknowledgeable and caring. A real rabbit whisperer! We are always seen right away, and all questions are answered. I definitely recommend this place!

As first-time and one time breeding we are trying to do things responsibly, we relied on your…read moreteam's guidance and provided the breeding dates upfront so appointments could be scheduled appropriately to confirm pregnancy while minimizing unnecessary stress on our dog. Despite this, we were brought her in multiple times before it was possible to confirm the pregnancy, even though the timing concerns should have been apparent based on the dates we provided. The appointments were scheduled by the office, and we rearranged work and brought her in trusting that the timing had been properly reviewed. Beyond the financial aspect, the repeated trips and handling created unnecessary stress for both our family and our dog. While we appreciate the refund for one appointment, we are still feeling frustrated by the overall experience. We are hoping for clearer communication and more careful scheduling moving forward.

Had my puppies dew claws removed, the experience was good. Hailee took care of explaining to me…read morewhat was going on and showed me what she was seeing that I could relate to in regards to healing process. My puppy is happy which makes me happy.

I feel like my cats are in good hands. I can usually get in fairly quickly if needed and the staff…read moreis friendly and helpful. It's a little expensive, but I feel like that's pretty standard these days.

We recently switched to Animal Health Associates and I am so thankful we found them! Dr. Andrew…read more and staff were so sweet to our dogs and showed great care in making them comfortable. The Dr. was very knowledgeable and made us feel confident that we have the right care plan to give the dogs relief. We cannot recommend Animal Health Associates enough.