First off let me start with saying that if you are in the market for any home theater audio video…read moreNetwork services definitely this is the man to talk to. Mr Wilkins is not only very knowledgeable and fair he's also very friendly and does not make you feel dumb was asking questions. Obviously when we go out to purchase some sort of service a lot of times we do not know the ins and outs the best product for us so on and so forth but he does and that is what counts. The office building where he is located is very clean very easy to navigate because trust me I get lost there is plenty of parking and I just think you should give him a chance

I finally gave in and had to call for reinforcements with my "smart home"! I installed Direct TV in…read moremy home, but unfortunately, the installers didn't hook it up correctly and bypassed using my Ruckus system. It's my fault because I didn't confirm whether they did. I finally got fed up and called Wilkcomm to come out and make sure it was hooked up correctly. Symeon came out and got everything installed correctly and educated me on my system. I couldn't be happier with the level of service I received.

We needed some electrical help to replace some switches in our new home because we wanted to tie…read morethe lights into our wireless network. I am not an electrician but I can manage some of the basics and have installed motion sensors, Ring floodlights, etc. I was not comfortable replacing the 3-way switches because there were too many wires and I can't see electricity. The last thing I want to do is cause a fire or electrocute myself. So, we researched electricians on Yelp that could help. My wife found three local companies through Yelp and reached out to them to inquire about cost and estimated time frame for completing the work. Damon was quick to respond to the inquiry through Yelp over the weekend and stated the project sounded like it would fall under their minimum service fee of $173.25. He provided us with the office number in the event that we wanted to go ahead and schedule. My wife called the office on Monday morning and they agreed on a time that afternoon where Damon could come by and look at the project since he was already in our area. Damon was on time and walked through the project with me. We agreed the work could be done the following afternoon. On Tuesday afternoon Damon came by and within 45 minutes or so had everything working properly. He was friendly and efficient. We didn't initially want to spend the money to hire an electrician but figured that in the grand scheme of things the money was well spent because we know it was done correctly, for less than $200.00. We really appreciate the quick response and are very happy that our exterior lights are now set up. The other two companies did respond to our initial response but were unable to conduct the work within our time frame. We will definitely call KD Electric if we have further needs and will refer them to friends in the area!

I have used Kd Electric for every electrical need at my brand new home since 2019…read more They put in on my ceiling fans, my hanging lights, my TVs The electrical for my waterfall and most recently the level two charger for my new electric car. I trust them with anything. Always an amazing job.

The contacted me quick after I sent an inquiry online. Awesome work, friendly, professional. I will…read morebe sure to hire them again whenever I need network cable ran at my house again.

Excellent service!!!…read more The crew, Tristen and Anthony as well as their supervisor, arrived promptly and did the work per the contract. There was one window that posed a potential problem because it was blocked by a built-in immobile desk with shutters. The solution was to install the detector on the shutters. I also requested a fob, something not usually offered. They thought it was unavailable with my system, They did the research to find that they are available and Anthony left the job to obtain it. When he returned, the two of them connected the fob to the system. Beyond that, Tristen was patient explaining how the system worked. One of my questions was not easily answered regarding how to access a chart I had earlier seen on the home page. Tristen spent time researching and finding the answer. Throughout the time Tristen and Anthony were here they worked quietly, conscientiously and with consideration. Update: Recent heavy snow damaged the sensor for the outside garage door. They will be returning to replace the sensor as well as adding a panic alarm function to the fobs. I've also requested outside signs to let people know about the presence of the burglar alarm. They've ordered them and will install them when they get them. I heartily recommend Northern Nevada Low Voltage!!!

I cannot recommend Sierra Sound enough. They have a very professional staff and went above and…read morebeyond during the install. I had three TVs mounted along with two soundbars and Cat6 cable to all of them. They had to deal with a very difficult installation around some PEX plumbing and still made it all work. Do yourself a favor and here these guys for any sound or network installations. They don't disappoint.

This review is way over due as the service was in 2018. But I recently ran across my invoice and…read moredecided I should share my experience with Mark at Sierra Sound & Security because it was fantastic. Mark and his crew arrived promptly and they worked efficiently and cleaned up very well. We had speakers installed in the ceiling and also in our sunroom. I purchased all the equipment through them, TV, Denon sound system & speakers, wall mount, and universal remote. The installation was fast, just a couple of hours and they had everything running and me trained in no time. I would highly recommend Sierra Sound & Security.

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

Dan and Greg provide service not often found anywhere else these days. They have installed…read moreaudio/video for my immediate family in two homes, business office, and even a RV. Top notch in quality, equipment, and experience.

I first hired Alpine for the AIrbnb I run, to simplify the guest experience for handling remotes…read moreand logging into Netflix. All remotes became interchangeable, and Dummy easy. Great work. Then next job was installing my golf launch system in my non attached garage with spotty internet. Job accomplished swiftly and perfectly. While there were at my home, fixed my connectivity with my Scansnap scanner. Then today, the power had gone out and I couldn't get my scanner to connect to my laptop and I called Dan, and in 5 minutes I was up and going after an hour of DIY failure. They are so highly skilled, easy to relate to team of father and son, they are fast, and reasonably priced, and have a vast skill set. Dan gave me the answer I needed on a Saturday morning and waited for the reboot on my computer to make sure it worked. They are excellent in every way.

I had the best experience of a recent PC upgrade I could have possibly asked for…read more Initially, I just needed a graphics card installed at my home on my PC and Jason (owner) came over to assist. He saw that I needed to upgrade to a water cooled PC and helped order all the parts, etc from another business located in New York. Upon arrival of the parts, I took my PC down to him to complete the build / upgrade and he did an absolutely AWESOME job. He took pictures of the PC along the way, kept me informed of all the work being completed, let me know if there was anything missing that may have been needed, and was super fair on price. He's done hundreds upon hundreds of these builds and is an absolute perfectionist. He has a clean work space and is very professional. He works in tandem with a PC cooling specialist as well to ensure every last piece of the PC is in complete working order and works right the first time. Is there a way to give 6 stars? This business deserves it!! I couldn't be more satisfied. Thanks, Jason!! Love the new rig!

From the owner: FREE Remote diagnostics! Contact us today!…read more WE COME TO YOU for less than you can go to someone else! Guaranteed best service, best prices in the area! On-Site Computer Repair for Reno and surrounding areas Computer support and assistance Laptop and Desktop optimization and virus removal Home and business networking both wired and wireless Data recovery and backup / Cloud storage offered On-site hardware troubleshooting and diagnostics Pick-up/Drop-off computer service Remote and in person computer support of all kinds Personal and trusted affordable computer services Customer support that is matched by none A personal touch to every job Small business computer specialist All types of computer related services available Transcription Photo editing 1-on-1 in person computer tutoring Instruction on many types of computer issues and setup Software and hardware installations

Flavio Garcia and Phase Audio completed my system seven years ago when we moved into our new home…read more Fast forward to a week ago and it was time to replace and upgrade our eeros mesh wifi system. Our internet was shaky and sporadic. Flavio was able to order the new system, adjust his schedule, and get it all installed within a few days. Amazing customer service and saved the day as we were without internet. I have a nice system that incorporates old school hifi with modern technology. I will only trust Flavio and Phase Audio to touch my system. I give them my highest recommendation!

Flavio is a rare breed, not just in the Audio/Visual space, but in general. His work was timely,…read moreon budget and extraordinarily thoughtful. The systems Flavio built for me not only sounds incredible, but is really a piece of art. He consulted and worked with my cabinet maker and designer to make something truly exceptional. I can't offer a better review.