Channels AV has fantastic customer service. I had an issue with tuning my system, and within the…read morehour, they sent a tech who resolved my problem. Highly recommend!!

Channels AV helped me out on installing a new surround system I had purchased. They were amazing!…read moreThey got a technician out on very short notice & were able to get my system up & going. They were also great when I had a follow up question a few days later. Their customer service was ABOVE & BEYOND. When I got the invoice, it was consistent with what they quoted me & very fair. Whether you are buying your own equipment or considering theirs, I can't recommend them enough!

The contacted me quick after I sent an inquiry online. Awesome work, friendly, professional. I will…read morebe sure to hire them again whenever I need network cable ran at my house again.

Excellent service!!!…read more The crew, Tristen and Anthony as well as their supervisor, arrived promptly and did the work per the contract. There was one window that posed a potential problem because it was blocked by a built-in immobile desk with shutters. The solution was to install the detector on the shutters. I also requested a fob, something not usually offered. They thought it was unavailable with my system, They did the research to find that they are available and Anthony left the job to obtain it. When he returned, the two of them connected the fob to the system. Beyond that, Tristen was patient explaining how the system worked. One of my questions was not easily answered regarding how to access a chart I had earlier seen on the home page. Tristen spent time researching and finding the answer. Throughout the time Tristen and Anthony were here they worked quietly, conscientiously and with consideration. Update: Recent heavy snow damaged the sensor for the outside garage door. They will be returning to replace the sensor as well as adding a panic alarm function to the fobs. I've also requested outside signs to let people know about the presence of the burglar alarm. They've ordered them and will install them when they get them. I heartily recommend Northern Nevada Low Voltage!!!

It was easy to schedule. They had lots of options for paying they give discounts for certain types…read moreof paying.

Super helpful & knowledgable. Also very quick at responding. I highly recommend if you are in a…read moretime crunch or have any issues at all.

Chuck and his team at Orion are amazing! I needed a new server system for my company and he came…read morein discussed my needs and addressed all my questions and concerns. He didn't try to sell me on items and services I didn't need and he spoke in layman's terms so all my staff could understand. His staff was professional and friendly. They got all work done on time and were great with followup for little questions that came up after the install. In my past experience, I've noticed that IT people can often be curt and unfriendly but that's not the case with this company. Everyone was great!

Thank you Chuck and Cindy for all the great info at the NCET Expo. I cannot express how impressed…read moreI am with your knowledge of the products and services you sell.

Sean was a pleasure to deal with. Fair pricing, punctual, neat, great communication and great…read moreattitude! He upgraded our home audio and patiently showed us not-so-techie people how to use everything. He even helped us with our home computer network. I recommend without reservation!

Regrettably my experience hasn't been good. After spending over $4000 on new equipment to upgrade…read moremy entertainment system, I'm disappointed in their response about an item not working properly. The least expensive item, a Sony blue ray loses all of its settings whenever it is turned off. Very annoying having to reconnect to wifi and reload all apps and sign in those every time I use it. Called Home Technology to ask about it and replacement but no call back. Called again and was told they don't know what to suggest other than resetting it myself (done repeatedly). I hoped they would stand behind the $250 item still under warranty as it was just months old. Very disappointed. Guess I should have shopped at Best Buy.

I have used KD Electric on two occasions: to install new electrical work and to respond to an…read moreelectrical problem in my kitchen. In both cases, the work was well done and the problem solved. Pricing was fair and well explained. I especially appreciate this local company's responsiveness and clarity of communication. This is the business I will call anytime I need an electrician.

I strongly recommend against using KD Electric. I hired them to do some fairly simple rewiring of…read moreour home: replacing a junction box and adding one circuit for a new 120V outlet. They wound up shorting one of the hot lines to neutral, which caused 240V to be supplied to 120V circuits. This caused an electrical fire by overloading multiple transformers. If I had not been near one of the transformers when the electrical service was restored, our home quite literally could have burned down. The result was heavy smoke damage and multiple appliances needing to be replaced. Even though a forensic expert was sent to our home by our insurance agency who confirmed KD's negligence, they have refused to cover the expenses for the smoke mitigation and appliance replacements.

Their Billing is so confusing. You ask for something to be…read moredone a certain way and they do what they want whether you like it or not. Install incorrect sensors for lighting and put an electric box in the middle of my wall on the outside. I wanted it under the eve. Now my Christmas lights look like shit. I do not recommend them at all.

My inquiry resulted in a "Dear John" email response of "no can do". I had sent an email inquiry…read morelisting out all the normal things that everyone has that they are trying to integrate like AppleTVs, Lutron lighting, Sonos audio, wireless mesh network, outdoor lighting, Echos, Phillips Hue lighting, etc. and response was (despite spending 10s of Thousands on all of this) it was all junk and "kludgy" stuff. Told me that it would be at least $1,000 to pay them to even bother to come out and write a proposal. This response during a time when any business is/should be ecstatic that anyone in their right mind is considering any commerce?! Told them to print their response and reflect on it in a couple of months. Wow, just...wow. Caveat - if you have a project you want to spend $1,000,000+ on, maybe, just maybe they'd be interested.