As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

I can't speak to the quality of their repairs, but have to speak to their honesty…read more The fan on my trusty old laptop stopped working and it kept shutting off and sending "do not use" messages. I only use it occasionally but when I do, it's important. First I called a local computer repair shop. They said it would be $90. Not the worst. Then I asked my friend if she would recommend her computer technician. She said yes enthusiastically and gave me the number for Technical Difficulties. When I asked him for a quote, he told me that different HP laptops may have more than one fan and that he would have to see it. Then he told me that if it's just the fan, I could try a laptop fan pad. Never heard of it! I bought one for under $30 and it solved the problem! What integrity!

A month ago I realized that I had made a very foolish mistake. I knew that flashdrives could…read moreeventually go bad but I never backed up mine which had some very important documents, including a journal that I had kept for several years. One day I was accessing some files -- one minute the files were there and the next minute they were not readable. I panicked. I thought that the files were lost forever until I discovered that there were some companies out there that recover just this kind of lost data. https://www.yelp.com/biz/crb-computer-repair-brooklyn-brooklyn-2 -- recommended Technical Difficulties. I knew the cost could be very expensive, but I had to find out if it could be done and what they would charge. Avi at Technical Difficulties explained to me all the different possibilities before I agreed to send the flashdrive to a lab. I had a certain figure I had in mind that I would go up to because the journal entries were irreplaceable. After waiting a couple of weeks, I was told that most of the files could be recovered including the journal entries. I thought it was a miracle! The cost was not cheap, but reasonable. I was very happy with the service I received. I also very much appreciated how the process was communicated to me. There was never any pressure -- everything was left up to me. I highly recommend their service for data recovery. I was able to recover something that had a lot of sentimental value. Thank you so much Technical Difficulties!

highest quality of knowledge, communication and customer service…read more diagnosed, evaluated and guided me to make the best choice for my situation I highly recommend them as trustworthy, knowledgeable and professional in the service they provided me

Adam @ SYSUT is a modern day Sherlock Holmes when it comes to computer sleuthing. He takes the time…read moreto fully investigate the issue(s) in question, and expertly solves the mystery of your broken computer using his deductive skills. That, plus reasonable pricing and efficient turn-around makes this repair experience worry-free! Steve K.

I recently bought a new laptop, but soon found that I had malware aboard that I could not remove. I…read morereached out to Mark and he quickly got back to me. We spoke and he assessed the situation that I was facing, and I decided to do business with him. What struck me about Mark was his technical expertise as well as his superb communication skills. All along the way, Mark kept me up-to-date on the status of my request. He completed the assignment and his prices were below what I was expecting. Superb guy, great service, and excellent prices. If you have a problem with a computer, call Mark and he'll resolve your challenges quickly.

My computer keyboard decided to ignore the letter P. A friend recommended Mark. He lives nearby…read moreand was willing to come to my place as I have limited mobility. He was thorough and explained what he was doing. He fixed the problem. He also made a few suggestions about how to make my computer more efficient. The price was extremely reasonable. An outstanding experience. I would recommend him to anyone with computer issues.

Been coming here for my iPhone repair needs and this shop delivers. Very nice customer service and…read moredefinitely sets the standard. They go above and beyond. Max and AJ really care about you and they even applied water proof seal for my phone when I had my screen replaced. The second time around, I had my battery changed and it took less than 30 mins. Highly recommend for anyone looking to get your device repaired. Small businesses keep our community running! Definitely will continue supporting them

Amazing service explain the issue with the charger breaking into the iPad, fixed it within 20…read moreminutes

Great services and professional consult. Make my HP laptop run faster with outstanding…read moreperformance! Would recommend to anyone!

We used Dr. Komputer to remove viruses and malware from our computers which actually made them…read moreperform faster. Dr. Komputer also repaired our MacBook as well as upgraded our laptops to Windows 7 and installed a wireless router. We highly recommend Dr. Komputer!

Brooklyn Computer Center is the best! Ever! Mark and Michael…read moreare very professional. They always solve any of my problems and answer any of my questions regarding any tech device. Highly recommended. Thank you!

Best place to get your PC and Mac repaired. Amazing staff and inexpensive prices. I will recommend…read morethis to my friends.