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    Venus Gifts

    4.5 (129 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 months ago

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    Liana G.

    Thank you Venus Gifts stuf for everything For your special wrapping For your special service

    Rebeka E.

    I came into the store to exchange an item for another gift because it did not fit my style. Initially, I was being helped by one associate, but they stepped away. Another employee noticed that we needed assistance and stepped in, which I appreciated. When it came time to complete the exchange and payment, Liana began explaining the process. As customers, we asked additional questions to better understand the store's policy. At that point, Liana became visibly frustrated, gave us an attitude, rolled her eyes, and stepped away. She then made comments to another customer in a way that made it obvious she was referring to us, assuming we would not understand or speak up. I want to be clear: treating any customer this way is unacceptable, especially an elderly customer. If an employee does not have the patience to explain policies or answer questions respectfully--without making customers feel uncomfortable or disrespected--then customer service may not be the right position for them. I understand that everyone can have a bad day, but working in customer service requires patience, professionalism, and respect at all times. Answering questions and repeating explanations is part of the job. I hope management reviews this situation and addresses it appropriately with the employee involved. No customer should feel disrespected or talked about while standing at the counter. Thank you for taking the time to read this.

    Customer of over a decade turned into your BIGGEST hater. My aunt recently came into your store to exchange merchandise that you sold to me a month ago. The product was purchased in store, gift wrapped by you, and handed to me early November. Good thing I even have a picture of it in the store, on your counter, the day of purchase, with texts messages confirming it. When she came in to exchange it for a different product, NOT ONLY did you insist that the product WASNT brand new, that she was trying to return a USED item, but then you proceeded to humiliate her in the middle of the store claiming the item that you sold to me had water marks and scratches. How DAREEEEE you absolutely lower yourself to such a level. IGNORING THE FACT, THAT THERE WAS NO REASON FOR YOU TO HARRASS HER WHEN THE ITEM WAS BRAND NEW, Its disgraceful that as a culture, we dont have the basic decency to even pull someone aside and talk to them instead of publicly humiliating them when we suspect something. First of all, have BETTER QUALITY CONTROL. Best believe if we had any intention of using the item and seen said "water marks" and "scratches" i would've ALSO brought it back same day. Second of all, its absolutely insane how your staff thinks is appropriate to speak to people in the middle of their store. LET ALONE, a returning customer whos given you YEARSSSSSSS of business. I rather drive an hour away and give my money to the million other stores carrying the same merchandise than ever step foot into your store again. This is will be the last time any of us ever step foot in there and best believe I'll be telling this story to everyone I hear who shops from you. You've tainted the name of your business, all for what? Cause your staff doesn't have the competency to check what they're selling, then they have to lower themselves to ridicule paying customers? And in case you're curious, heres the "used" product pictured on you counter with the date stamped.

    Pepper & pepper lol
    Lori A.

    I went here for the first time today and had a terrible experience. I will give myself the benefit of the doubt that I was returning a gift that exceeded their return policy date however, they didn't even care enough to understand my situation. The item was packaged incorrectly, which was obviously done on their part so What was inside the box was not even the correct item and didn't match the product but of course they blamed the return policy without considering the fact that the product they sold wasn't even the correct item. I think what I would have wanted was some consideration and care instead of fully concluding that I'm at fault... especially given that a client who enters the door for the first time is highly possible, this experience was my first impression. It also makes me realize how unorganized they may be. If you've purchased from here, have you ever wondered if the person you gifted it to actually received the correct item? How does one mess this up?

    Gift
    Ofelya H.

    The best gift shop ever,the staff are the amazing and heplfull. You can find everything whatever you want.It's the best service and clean

    Michael Aram Butterfly glass tray
    Ash K.

    I have been coming to Venus for over 30 years. My mom brought me here in a stroller and now my son joins me shopping at Venus Gifts! I will never change them for any reason because the dedicated employees, professionalism, and items they have are incomparable. Highly highly recommended! Thank me later.

    Preda B.

    I highly recommend Venus Gifts! They have a great selection, excellent service, and they wrap gifts beautifully, making every present feel extra special.

    Front of the store with cooking supplies.
    Cydney M.

    GREAT PLACE TO BUY A RICE COOKER =============================== If you want to make your own basmati rice with a crispy tadiq crust go here to buy one. This is the confusing part so pay attention. Venus gifts has two separate stores right next to each other. The one on the corner of Lomita and Glendale Avenue is for fancy gifts. Walk to the next door on the south side. There is big red awning and I included a photo. This shop has all the cooking supplies. They sell tea pots, tea cups, pots, pans, cutlery and meat grinders as well. We have purchased two meat grinders here as my husband makes his own lamb kabobs. We dropped it off for a friend who was looking for the right one to make the best rice.

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    4 years ago

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    Ara A.

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    3 years ago

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    2 years ago

    The Best Store with the most beautiful stuff. thank you for the best costumer service

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    I like this store very much and always make purchases there because I'm also like atmosphere there

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Venus gifts is a total gem. Excellent customer service . I highly recommend them . Um a loyal customer.

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    4 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

    Getting a whole day mood from this store very kind staff. Thank you for makeing smile to your customers

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    4 years ago

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    4 years ago

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    3 years ago

    I shop from Venus gift since it was established. I highly recommend this store. Every employee is very professional, helpful and pleasant.

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    This is the best store. I find all my gifts from here. They are clean and organized. They have amazing prices as well!

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    4 years ago

    Great service! Very welcoming and truly care to make the best experience for their customers! Thank you for great customer service.

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    5 years ago

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    6 years ago

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    7 years ago

    Amazing service! Great selection and always sweet sales people that make you feel welcome)

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    8 years ago

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    Page 2 of 4

    Ask the Community - Venus Gifts

    Review Highlights - Venus Gifts

    They have a great selection of high end housewares and home decor such as Michael Aram, Versace, and Lalique.

    Mentioned in 16 reviews

    Read more highlights

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    Goodies is definitely one of those places that is near and dear to me…read more Once I started to get into furnishing my own space, I really wanted to focus on intentional pieces as well as high-quality without breaking the bank. And goodies checks off all those boxes. Whether it's a beautifully crafted or sourced marble stands, that's a perfect addition to a bookshelf, really great plates, a Matcha set, or my personal favorite, random vases goodies has it all. I would also keep an eye out on their Instagram so you can get their harder pieces, like the ladder, stools, as well as great teakwood, charcuterie boards.

    Really disappointing experience, especially because I was genuinely excited to get these stools…read more I ordered two A-Frame Curved Stools on May 17. On June 12, Goodies texted me: "We got your pre order for END OF AUGUST pick up" and "We will send you a text when it's ready for pick up." August came and went with no update. I followed up myself in mid-September and was told, "our factory messed up this particular style and the corrected shipment will arrive second week of oct." Four months after ordering, I still don't have the stools. I understand production problems happen. My issue is the lack of communication or accountability. When I expressed frustration about the delay, the response was simply, "we can issue you a refund if you'd like." I've also seen other customers describe similar experiences with delays and poor communication, so mine does not seem unique. I still really liked the stools, but the way this order has been handled has been very frustrating.

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    Acorn

    Acorn

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    Erin was amazing and put together a fantastic terrarium-making party for my plant-loving daughter…read more She hadn't hosted a class in a while, and since it's so hard to find a local vendor for this kind of event, I practically begged her to do it--and I'm so glad she said yes! Erin was incredibly easy to work with and super accommodating. The shop has a great open space in the back, which was perfect for the party. Erin assembled a beautiful selection of succulents, colored sand, shells, moss, and other unique accents, and led the girls through a fun and easy-to-follow tutorial on how to build their own terrariums. The vibe was very cool and creative. The girls had the best time making their gorgeous little creations, while the parents enjoyed browsing the shop's thoughtfully curated selection of goods. Erin and Sien were both wonderfully engaging and added so much to the experience. After the workshop, the girls walked over to Ice Cream Luv just a few doors down to wrap up the celebration with a sweet treat. It was the perfect afternoon at a perfect location for a memorable birthday party. This venue would also be ideal for Girl Scouts or other group gatherings--fun, educational, hands-on, well-priced, and in a warm, welcoming space. Thank you, Acorn Eagle Rock!

    Wonderful local business with a well curated and beautiful selection of high quality products to…read morepurchase! The service is also friendly and extremely helpful. Definitely the sort of place that's great to support and an easy place to buy a small gift (candles, kitchen goods, jewelry, cards, handbags, and more). Prices are also very fair, particularly for the quality!

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    Acorn
    Acorn - This is the one we actually bought! :) It's hanging in our living room now.

    This is the one we actually bought! :) It's hanging in our living room now.

    Acorn - Tons of stuff to choose from

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    Tons of stuff to choose from

    Haley Solar - The store is always decorated in themes

    Haley Solar

    5.0(25 reviews)
    2.1 miEagle Rock

    First time visiting this lovely shop. It's a small shop with really nice clothes and accessories…read more I was greeted in a friendly manner and enjoyed browsing through the racks. Interior is nicely arranged and decorated with a very cheerful ambience. I found a couple of items that I liked, and went into the dressing room to try them on. I decided on a really cute sleeveless button down top, and purchased it. Prices are reasonable as well. There was also a sales rack in front of the shop. Street parking was not difficult to find. After leaving the shop later that day, I realized that I should've bought two of the tops instead of one, as I decided to give one as a gift to my sister. So I called the shop, and asked if they could hold another one for me, and that I'd go and pick it up. They did still have the size that I wanted. They were so nice about it, and said that they'd be able to hold it for me for a day, otherwise I could purchase it over the phone, and they'd save it for me. So I did call back when I realized that I couldn't go back and pick it up before the end of the next day. So I was able to purchase it over the phone on my credit card. I went back a few days later, and since I said it was going to be a gift, they had it nicely wrapped in a box with a ribbon! Service was really exceptional. Highly recommended.

    I love this store! I'm so grateful it's in our neighborhood. I get so many compliments on clothes…read moreI've gotten at the store. They have such cool decor and nice service

    Photos
    Haley Solar
    Haley Solar
    Haley Solar - Haley Solar's storefront on Eagle rock blvd

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    Haley Solar's storefront on Eagle rock blvd

    Venus Gifts - homedecor - Updated September 2026

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