I would NOT call this place SPA?! More like a chop shop! Customer service was the absolute worst! Hence the chop shop comment. I wouldn't recommend to literally anyone. Zero on a scale. read more

The nail tech was friendly focused and skilled, compared to other nail salon's this is the way to go read more

Venus Nails & Spa - Nails - Nail Salons Near Me - American Fork, Utah

Oh boy was this an experience. Not a very good one either. Okay so my best friend was getting married so before the wedding I went with someone to get a manicure and pedicure. We were both going to the wedding and wanted to do something fun. THREE WEEKS before I made two appointments. One for me getting a manicure and a pedicure and one for my friend who only wanted a pedicure. We arrive right on time and treated like walk-ins. They didn't look up our appointments just had us tell them what we wanted. Okay fine. I tell her what we both want. My friend is immediately taken over to the pedicure station. I thought that was strange because I was getting both a manicure and a pedicure so I would take longer so I wasn't sure why they didn't start our pedicures at the same time. 40 minutes goes by of me waiting and they finally fill a pedicure station right next to hers. I go to sit on it thinking that it's for me and they start acting very confused. I tell them I had a pedicure and we wanted to be done at the same time they say OK and I get into the chair and they start doing my pedicure. Meanwhile, the woman running the front desk, and doing nails gets really angry and yells at me across the salon in front of all of the other people saying that I wasn't getting a pedicure and we couldn't do it at the same time, and I never said that I wanted a pedicure I responded with we made an appointment for two pedicures and one manicure. She said again no you said you were a manicure and she was a pedicure at this point, I am so upset that she's yelling at me across the salon I just respond with no I didn't. You can check the appointment and she backs down and says ok. At this point, I am fuming. I made an appointment to make sure that we were both have a good experience and we were treated like crap. The only reason I am giving this place to stars is because the nail technician that did my pedicure and my manicure was very good. He did a great job. The quality was great however, I will never return here because of the woman running the counter it was so unprofessional And I couldn't believe how rude she was. Save yourself a headache and go somewhere else because even if you make an appointment it doesn't matter you're still treated like a walk-in. read more

Ask for Lucy! This was my first time in, I came in with an inspo picture and Lucy said no problem and let me review her IG page before she did anything. That was her idea just to show me her style. I am in LOVE with my nails! She was fast and she followed my requests flawlessly and everyone in the shop is friendly and very accomadating! Though for any design or 3d art I highly suggest Lucy. It's been a long time since I've been this happy with the outcome read more

Venus Nails & Spa - Nail Salons Near Me - American Fork, Utah

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horrible experience, nail lady was extremely rude and did a horrific job on my nails, the shape is terrible and the gel polish is the worst I've ever seen. I have to pay someone else to have them removed and redone. read more

I loved the lady that did my pedicure, the only problem I had was I had a cut on my toe and the acetone hurt really bad and the rags were too hot for me but overall the vibe they had going there was pretty nice and I would recommend going here for pedicures! read more

Quite literally the worst pedicure I have ever had. It was like a 5 year old painted them. The guy was nice I just wanted to run. The place smelled like cigarette smoke and eggs. Also the screen didn't have a place you could push no tip or it was super small. read more

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Not even a week after doing my gel nails they are all splitting. The salon needs to hire experienced technicians. The pedicure I had to suffer through it. Another novice. I complained to the manager and she said next time you come you let me know. Even though she was well aware of the issue. Lady there is no next time read more

I decided to give this place a try today. I just needed my gel polish removed and it was $10 just for that. The service was not very good and the employee helping me was not friendly in the slightest. He also made me bleed a little and was super rough. He also filed down my nails and I left with all different shapes and lengths. All in all, do not recommend. read more

This building is really accommodating with same-day appointments, a special someone in my life was having a really bad week. And I suddenly got the idea to get her nails done, I called this business and they answered me with many options on appointments that same day. I came in even though they were busy they honored my time, they have a nice TV where you can go ahead and watch some thing while they are making your nails beautiful. I have definitely paid more for gel nail manicure that has not been as good as this for the price! I will come back here again! read more

Tina and Andy are the only ones I see here. Andy does a great pedicure! I have very high standards coming from CA and Tina and Andy pay very close attention. Tina does my manicure and pedicures sometimes and I have very small nail beds and she always pays such close care to them. I would only suggest Andy and Tina at this location! I give 4 stars because I have had others work on my here and they are not as good as Andy and Tina. read more

Pretty disappointed with my visit here. First time and we booked an appointment for a Sunday morning which was confirmed via text message. We park and the door says closed on Sundays. Thankfully we found the door to be open but the owner looked at us strange when we asked about the confusing hours posted on the window. The gentleman that did my nails seemed fairly new. My gel manicure only lasted about three days before it started chipping. It is now day five and the gel polish is peeling up from the cuticle area. Decent prices and clean establishment but I don't think it was worth the time or money. Pick somewhere else. read more

Venus Nails & Spa - Nail Salons Near Me - American Fork, Utah

Great job! I had a male tech, which made me nervous but he was gentle and thorough. Definitely coming back!

We had appointments for four manicures and one pedicure at 4:00 pm. We finally just left after waiting for one full hour. They also booked four additional pedicures at 4:15 another woman came in as well. So if you have all day long to do nothing maybe they'll do a great job but clearly appointments mean nothing. read more

ABSOLUTELY AMAZING!!! They do exactly what you want ask questions and have some mad talent. It's owned by a cute little lady and her family works there brother along with friends as well. They do everything from acrylic, also do pedicures, Gel, Dip, and even do lash extensions. With all that their pricing I'd so amazing and affordable for the work they do. I'm in love to say the least. read more

Venus Nails & Spa - My acrylic sets that I got for $70 tip included - Nail Salons Near Me - American Fork, Utah

I booked a last minute appointment for mani and pedi! I was getting my nails done for a wedding I was in and they made sure my nails looked perfect. Prices are very clearly shown on there website so you know exactly what your paying before you even arrive. I won't lie the previous reviews made me a little hesitant to come in. But I am so glad I did. They are kinda and accommodating. Three weeks later and my nails haven't even chipped. read more

Very good customer service, relaxing and clean salon. We very pleased with our pedicure visit.

Tina is so great! I called to schedule an appointment after hours and it went to her cellphone and she still answered right away and even agreed to let us come later than normal business hours. I love the tv and ambience - it's so much more calming than most nail salons. read more

Came in here for the first time with a couple friends. We didn't make an appointment and did walk in for 3 pedis, two full sets and one fill. We showed up promptly at 11, and they took us right away. The staff was extremely friendly and helpful. They laughed and joked with us, played with our baby and genuinely made us feel at home. We all loved our toes and nails and would definitely recommend Venus! read more

Venus Nails & Spa - Full set and design - Nail Salons Near Me - American Fork, Utah

While they do a good job , they are a little snarky. My fill and pedicure were ok. Im not too inclined to return. Many choices to go to.

It seems like they over book themselves, maybe just on weekends but I came in Saturday and had made an appointment for 10:45. It was super busy when I came in and there were more people than workers. I sat down and waited for 15 minutes, one worker got done with her client and said "one second" to me, implying that she would be with me in a moment. Then she pulled another client in and started to work with her without saying anything else to me. (I understand that client had probably been waiting longer and should have first priority but the worker implied that she would be helping me next and then didn't clear anything up while she worked with someone else) I waited for 30 minutes total before I said I couldn't wait any longer because I have plans and then 3 workers got up to tell me someone could be with me right now, I said no thank you because the time. I have engagement pictures today and would have made an appointment with a salon that could have gotten me in on time. And I chose this salon because they had 5 stars. read more

Booked appointment online - waited 30 minutes, I felt like we waited (mom, grandma, and I) our turn but then they rushed us through - very very rushed and my feet were not scraped at ALL. Definitely not coming back. Sorry! read more

Venus Nails & Spa - My feet AFTER pedicure - Nail Salons Near Me - American Fork, Utah

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Decided to check out this salon since it's so close to my house and it was wonderful! Really nice & new feeling and Long gave me a great pedicure with a complimentary water as well. I'll be back! read more

This place is over the top! I've found my new nail place. Better get in quick before everyone in Utah county finds out about it! Exceptional customer service too. Highly recommend!! read more

Best service I've ever had from a nail salon. I came as a walk-in for a full set (acrylic dip with tips). I was helped by Tina, who is friendly, knowledgeable, and hilarious. I had an issue with the topcoat (it didn't cure properly for some reason--we are both mystified, since this has never happened to me, nor has Tina encountered the issue before) so I came back same-day. Tina helped me right away even though she was with another customer, and repaired the affected nails. Unfortunately the other nails started to have the same issue, so when I came back 2 days later, she fixed the rest of them, with much humor and excellent grace. I have finally found my new nail tech! Issues happen; I care about how they're handled, and I give Tina 10/10. Definitely going back when I need a fill :) read more

Absolutely wonderful, kind, personable and accommodating! We had 5 adults and 5 kids and they got us all in and gave us an amazing experience!! Must go!! read more

This was the best pedicure I've had. Great massage and the workers were all friendly. I'm bringing my mom back next week!

The guy doing my friends pedicure shredded her foot by her toe trying to continuously scrape off calluses that weren't there. She said it hurt, he kept scrubbing. We called him back after he was done to look at it bleeding, he offered her a bandaid. If I could give 0 stars I would. read more

Great experience at Venus! I got the deluxe pedicure and it was so relaxing. My nail tech, Kevin, did an incredible job!

Very accommodating for group of 3, apologetic when running behind but set up pedicure chairs so we could soak and enjoy massage chairs so we were in no hurry. Fair prices, good service and did a great job. Will definitely go back! read more

Really rude management. Asked for regular polish and they started using gel and I had to repeat that it was regular so one foot had gel and the other was regular polish. The check in coupon is no longer supported - said it's expired even though it's still clearly on Yelp. read more