I manage 16 associations in Chicago and the northwest suburbs and I would recommend PuroClean to…read moreevery single one. Mindy is the PuroQueen, and she treats her clients like royalty. I had a pipe that burst within a unit in Palatine. Homeowners were out of town. Mindy and her crew took matters in to their own hands, which free'd up time on my calendar, and coordinated access to the owners' unit without any trouble or delays. They did not stop working until the problem was solved. They even prepped wall opening for plumbers, scheduled repairs, coordinated clean up and provided detailed reports with before and after photos. They went above and beyond, and I'm thankful someone recommended this great company to me. Can't wait to use them again. PuroClean bulldozes through obstacles, they alleviate any owner or manger concerns because they are on the scene and aware of details and provide documentation that shows each step they took to take care of the problem(s). If you have a problem, they will always solve it for you.

PuroClean is fantastic! Mindi and her team at PuroClean are warm, reliable, and professional…read moreexperts available 24 hours a day, 7 days a week. When on a PuroClean project, Mindi checks in with her clients throughout the process to ensure that everything is running smoothly. I am relieved to have Mindi & her team as a trusted resource for my company and recommend them with enthusiasm.

Highly recommend American Insulation. After moving into our new home, our inspection report flagged…read morethat the attic insulation was marginal and recommended upgrading it to improve heating and cooling efficiency, as well as repairing areas where insulation had been disturbed. Rick came out on December 9 to provide an estimate and was thorough, knowledgeable, and easy to work with. He and his associate scheduled us at their next availability--January 7 for removal of the old insulation and January 8 for installing new blown fiberglass insulation. Everything went smoothly, the work was clean and efficient, and they clearly take pride in doing things the right way. One unexpected (and very appreciated) bonus was Rick adding missing drywall in our HVAC room, which was a great extra touch. We'll definitely be having Rick back later this summer to handle crawl space insulation for an addition to our home. Great experience from start to finish.

It is -13 outside and my house is warm (inside). The installation went smoothly and painlessly,…read morethere was no mess.

Cannot say enough great things about Rogelio and his team. We've worked with them on a few projects…read morein our 1974 home, and their communication is always excellent. We also appreciate their flexibility in scheduling to work around our other construction. Their prices are fair, and they truly go above and beyond. The work is consistently thorough and high quality. Would absolutely recommend them to anyone in need of asbestos abatement or mold remediation.

Rogelio and his crew were outstanding, professional, responsive, and incredibly knowledgeable. I…read morenever expected to deal with asbestos, and I was honestly pretty nervous, but I am so glad I found Chicago Asbestos and Mold Professionals. Rogelio answered my call right away, took the time to walk me through everything, and answered all of my questions with patience and clarity. From start to finish, the entire process felt smooth and well managed. What could have been a stressful situation ended up feeling completely manageable because of their expertise. I can truly rest easy knowing the job was done safely and thoroughly. I highly recommend them. If you are considering who to call, do not hesitate. You will be in very good hands.

Thorough inspection by Josh. He also gives instruction and tips if work is to be done by someone…read moreelse, eg. duct work. Carol is easy to work with and accommodating.

Josh did a thorough investigation of our attic and uncovered an issue which a roofer missed when…read morethey provided us with a quote. Thank goodness we did not go with that roofer. He was able to thoroughly advise us on how to rectify the soffit/attic issue. He was able to remediate a few areas of mold we had on drywall due to not dehumidifying our home and a lack of insulation in two small areas of our attic - too much soffit in two areas of our home. He cleanly cut out the bad drywall and did not cut through the vapor sheeting, underneath. I was pleased that he only cut through what was necessary with surgical skill. Only the drywall was affected in 4 of the small areas. Two areas - around a skylight and one ceiling area did affect a few boards in the attic. They cleaned the boards with a green, botanical product and then encapsulated the affected boards. No fans were used anywhere so mold was contained to affected areas and once drywall was removed, it was immediately bagged and removed from the home. Skylight ceiling was HEPA vacuumed and a HEPA air filtration machine was used in all of the areas while the work was meticulously completed. The bathroom ceiling was cleaned and then painted with a mold resistant coating. Josh thoroughly explained how long the bathroom needed to dry and that no humidity could be created in the bathroom until it was completely dried. He explained that it needed to dry naturally, without a dehumidifier, otherwise the paint might crack. Josh thoroughly explained everything he would do and everything he was using (cleaners, machines, etc.) prior to starting the work. He was an excellent, educated and experienced remediator/communicator. Carol, in the office, was able to calm me down and reassure me when I first called to schedule the job. Another company could not handle my upsettedness about our mold problem and hung up on me. She was able to email me receipts after charges were completed. Her follow-up throughout the process was great despite my changing the work order a few times throughout the process. Her calm, positive, uplifting demeanor was just what I needed during this time. I do not hesitate to recommend Indoor Air Repair to anyone with mold issues, except for the fact that it might be harder for me to get scheduled with them if all of you use them, too!

I recently had VSI install a radon mitigation system in our basement, and I gotta give a big…read moreshout-out to Jackson. Originally we were scheduled for install a month out and asked if anyone had cancelled to get it done sooner and sure enough they were able to come a couple of days later. Install went smooth, Jackson was super helpful and overall, just an all-around nice experience. They walked my spouse and I through the whole process, answered all my random questions, and made sure we felt comfortable with everything. If you're looking to get a radon system installed, definitely hit these guys up and ask for Jackson. You'll be in good hands!

Fantastic company. Talking to a coworker who needs radon reduction, and I recommended VSI. Got me…read moreto thinking I never reviewed them so here I am. Took our radon reading from 16 to .8 They installed the mitigation system in 2009, and other than needing a new fan after 10 years, it has run perfectly. Zero issues. When I did call for service I seem to recall it was done within 48 hours. The overall system is very simply and I don't even notice it. They core a few opening into your slab, plumb the piping to the outside of your house, and turn on the fan. My fan is in my garage attic. When I am in the attic I do not hear the fan. It is silent. I cannot recommend them enough.

Good response time. AL Lazalde provided me with options for a solution my issue. Knowledgeable and…read morehelpful. Thank you AL.

Al and his team were fantastic! I called him for a quote and he was friendly and reponsive the…read moreentire process. He was very communicative and very patient with dealing with everything since I am out of state. He was also very helpful with suggestions and recommendations with other issues I had with the house. Hands down, I would highly recommend Al and his team!

Optima did the entire renovation of my home and did the addition on my last home. Amazing group and…read morepricing.

Unfortunately, I do not recommend Optima. I was awarded a grant and Optima was the contractor with…read morethe winning bid. So, for full transparency, I did not pay for it, BUT they were paid for the job. Here are my thoughts; I feel that they underbid or bid the lowest they could to win the contract. When they began to do the work the realization that they underbid hit them. Many corners were cut and many projects are visibly unfinished. 1. They replaced carpeting with laminate flooring, so the trim had to be replaced. Though the proposal indicated new trim; they reused the existing trim. Fine, no big deal. But they did not seal where the trim met the baseboard in many many areas. They also did not bring the frames around the doors down. So now where the frames are there are visible gaps where they shouldn't be. 2. The same thing with some in the kitchen; however replace tile with laminate flooring. So the difference between the thickness of the tile and the laminate floor is greater so that created other issues. They had to lower the baseboards down. Again they reuse the same baseboards, fine, however they don't seal seam and the difference in the paint color from where they lowered the baseboards down was left with the previous paint color which was a different from the current paint color. I complained and was told I was told we don't paint; it's not part of the scope of work ... Painting a room as a cosmetic option is not allowed; however, painting to make whole work that you completed to present your client with a finished job ... No brainer. I finally "convinced" them to paint, and they didn't prep at all so the paint line is very noticeable. Because I repeatedly asked them about it, they painted some of it. 3. Again, with the painting, they moved the handrails on my stairs. This required them to draw marks all over the wall which they left unpainted along with the patching of the pre-existing holes. Not to mention they taped up plastic to limit the dust (gold star for that) but when they took the tape off, it pulled some of the paint off. Couldn't paint that either... 4. The biggest let down was the kitchen floor, and this is what prompted me to leave this review because I wasn't going to leave one. During the walkthrough, we talked about how the kitchen floor was not level. They talked about having to level it out to make sure the floor was as it should be. This was even BEFORE they bid, so they were very much aware. They leveled some of the floor, however during Christmas when my refrigerator almost fell over, I found out that they did not finish the floor underneath the refrigerator. So they took it back a little bit but not all the way. I guess they assumed that I didn't clean behind my fridge? So now my refrigerator is sitting on a wooden block. This was their solution after I PREVIOUSLY called them back before because my refrigerator was sinking into the piece of tile that they added over an unlevel floor. The contractor said that he'd come back and "take a look at it" but I haven't heard anything. I really just feel like they were over the job, ended spending more money then they intended which cut into their profits and was just trying to get done. I also feel like they used some of the least expensive products. Very unfortunate that this program was supposed to help me. While I'm thankful for the opportunity, it left me feeling a bit deflated.

Dangerous lack of communication: Two stars because the teams who did the work were responsible,…read morerespectful and we passed the health department inspection for lead removal on old paint windows after one re-test. However, communication was incredibly lacking about vital details like how long our family with two small children would need to be entirely out of the house for the project (not just the rooms in question), despite an in person meeting, signed documentation without those instructions and confirmations of project start date. Lack of clear instructions and communication on a matter so essential to the health and safety of our family caused a last minute scramble to find somewhere safe to live for over 2 weeks and additional worry as parents as they began the work while children were in the home. In response to these concerns, they offered a slight discount (and less than we amount we requested).

Wonderful experience from start to finish. Hired them for vermiculite removal in our attic. A few…read moreweeks after they had finished, we had some HVAC work done and more of the vermiculite fell out. I contacted A&B to ask what to do about it and they sent someone out the next morning to clean up and didn't charge extra. They were always prompt, professional, and had competitive pricing. Highly recommend!

We were very happy with VSI's services. When we called them we got an appointment for just a few…read moredays later. They installed radon mitigation equipment with no muss, no fuss, at a reasonable price. They installed the outdoor pipe in the location we wanted, whereas another company told us we had to put it in the front of the house which would have been an eyesore. They cleaned up very well when the job was done. We would recommend them to anyone.

The VSI Team is knowledgeable and does excellent work. We were extremely pleased with their…read moreprofessionalism and flexibility in scheduling.