I made an appointment last week to get some cherry angioma's removed. My experience was phenomenal!…read more I called on Tuesday to make an appointment they scheduled me in the very next day. I was greeted by the very polite and amazing staff. I was taken to the room and the procedure only took 15 mins so I was in and out and already heading back to work for the day. 4 days after the procedure and I'm already seeing amazing results and I can't be thankful enough. Overall amazing experience and HIGHLY RECOMMEND if you are looking for any assistance with dermatology! Thank you Newport Coast Dermatology see you in January for my next appointment.

I've been a patient at NCD for over 15 years, initially seeing Dr. Liu for eczema and…read moreultra-sensitive skin issues. She is absolutely amazing, and I've referred my boss, coworkers, and friends to her office over the years. Now that I'm entering my 40s, I decided to address some problem areas, like my sagging jowls and heaviness under my chin. Nurse Kelly recommended a combination treatment of Potenza and Ultherapy, and it was such a fun experience! I was nervous at first, but Nurse Kelly and the entire staff made me feel completely at ease. She pampered me throughout the process, explained everything in detail, and kept me comfortable. My skin was glowing even after one session of Potenza, and I can't wait to see the full results after completing all three sessions! Ultherapy stimulates collagen production, so you need to be patient to see the full results. Around the 2-3 month mark, my jawline started to look tighter and more lifted, and it kept improving over time. By 6-7 months, the results were significant and so worth the wait! Here is my before and after picture below. Goodbye gobble chin and jowls! I can't recommend NCD enough! Dr. Liu, Nurse Kelly, and the whole team are incredible!

So I have gotten Botox and other things done to my face but this melasma was bugging me and I'm…read morelike I need to go to a real doctor! The minute I walked in Nick greeted me and made me feel so comfortable! He has the best calming presence and just made you feel welcomed. Then I meet Dr. Xu, she was amazing and suggested that I do this laser treatment for my face. So I came back two weeks later and did the treatment. I can't thank her enough of how ama ing she was thru the whole experience. Every time she move in different sections on my face, she would tell me she would say 123 whatever I needed to make me feel comfortable she did. She kept asking if I was OK and just reassuring me that I was doing good and it was just such an amazing session. It's nice to have a Doctor Who actually cares and wants to see the results like you did so thank you so much Dr Xu! I can't wait for my next treatment and you definitely should book with her because she's the best

Thank you Danielle and Dr. Lisa for providing exceptional care!…read moreClean and professional office space. Receptionist Danielle was very friendly and provided immediate assistance in booking me an appointment. Dr. Lisa is knowledgeable and provided recommendations for healthy skin habits. Great place to go for your annual skincare check up to maintain healthy skin and quality of life! Or for any of your other dermatological needs. Would definitely recommend. They accept most insurances. Plenty of parking spaces outside office building.

It's a beautiful office. Making an appointment over the phone was easy, and the front desk staff…read morewas friendly. However, they don't check your insurance coverage ahead of time, so make sure to do your homework and confirm with your provider beforehand which I did. I went in for some suspicious moles, and Dr Saghari was very thorough, yet the exam was fairly quick. She wasn't pushy about unnecessary procedures and patiently took the time to answer all my questions. Dr Saghari is professional, friendly, and knowledgeable--not to mention, also very beautiful. I highly recommend this place to everyone. Skin cancer is the most common cancer in the U.S., and early detection is key. Be sure to get regular checkups.

Special Thanks and Appreciation to Dr. Saghar and Her Dedicated Team…read more With the utmost respect and gratitude, I sincerely thank Dr. Saghar for her tireless efforts and incredible kindness. She treated me like a member of her own family and did everything in her power to help me recover after years of struggling with psoriasis. I am truly grateful that, thanks to her expertise and dedication, I have finally regained my health. I also want to extend my heartfelt appreciation to her amazing team, especially Naomi, for her perseverance, support, and exceptional compassion. If I could give more than 5 stars--perhaps 100--I absolutely would, as they deserve the highest recognition. Thank you from the bottom of my heart!

Five stars almost doesn't feel like enough…read more There is something happening in medicine that I don't think most patients fully realize. More and more medical practices are becoming larger, more corporate and increasingly driven by efficiency, volume and economics. Somewhere along the way, the relationship between a medical professional and a patient can start to feel secondary. South Coast Dermatology Institute is one of those places that reminds you what medicine should still feel like. I originally came here because of Dr. Vince Afsahi, and I have tremendous respect for him. He was always incredibly good to me. I haven't seen him personally in years, though, and strangely, that may be one of the greatest compliments I can give this practice. I now see Selise James and never find myself thinking that I wish I were seeing Dr. Afsahi instead, or that I am somehow getting a different level of care because I am not seeing the founder or "top" doctor. Selise is exceptional. That tells me this isn't about one great physician. It is the culture of the entire practice. Today gave me one of the best examples of that. I had Selise look at a spot on the bottom of my foot that had been there for months. It had an unusual shape, and when she first looked at it, she was genuinely concerned. She examined it carefully with a magnifying lens, took her time with it, and then grabbed a cotton swab, soaked it in cleaning solution and wiped the spot away. Yes, it was dirt. I was embarrassed, but in the best possible way. We both started laughing, and what struck me was how relieved she was. She told me she loves when something like that happens. I know that sounds like a small thing, but it stayed with me. It is actually pretty rare to find people who genuinely celebrate the good outcome with you instead of simply moving on to the next patient. She was happy that there was nothing wrong with me, and you could tell it was real. That interaction captures what is different about this place. They will actually sit with you and have a conversation before they start doing anything. They listen, explain things, ask questions and make you feel like a person instead of an appointment. That has become incredibly rare. The rest of the practice is equally strong. The staff is efficient, organized and genuinely nice. They clearly stay current with technology, not just in the clinical side of dermatology but even in the way appointments and communication are handled. Everyone I have dealt with has been experienced, knowledgeable and professional. My skin test came back clear today, which obviously was great news. But I also walked out feeling a little better about the world than I did when I walked in. I had been down on how much things have changed and how impersonal so many parts of medicine have become. This visit reminded me that there are still people who care deeply about doing things the right way and who haven't lost the human side of medicine. That is why I think South Coast Dermatology Institute is best in class. You expect expertise. You expect good technology. You expect competent medical care. What you don't always expect anymore is to leave feeling genuinely cared for, and maybe even feeling a little better about people. That is what this place does.

I have been coming here for over a year and I have had nothing but great service on every visit…read more Jasmine Guzman is amazing!! She does my facial and has helped my skin so much. I recently went through 21 rounds of chemo and it destroyed my skin. These facials have done wonders for me. I get the Diamond Glow facial and WOWZERS! All I can say is you need to try it to believe it!! Several friends and my parents even noticed the difference with my skin and commented that it "glows." I have also met with Selise for skin checks. She is a PA, and is so nice and smart! The front desk is always filled with friendly faces too. Just try them- trust me you won't be disappointed. I'll be back in 6 weeks so I can continue to "glow!!"

I was traveling to CA and had a severe skin reaction. I called several dermatologist trying to find…read moresomeone who would see me. I called the OC Skin institute at first they said they were booked for weeks but after I explained the situation to the receptionist she put me on hold and said she would speak to the doctor. A few minutes later she got back on the phone and said the doctor could see me that day. The facilities were clean and comfortable. They didn't make me wait long in the waiting room despite my last minute appointment. When I saw the doctor he was polite, efficient, and had me out of the office after treating me in no time with all my questions answered. Vacation saved thanks to the OC Skin Institute.

I had an extremely disappointing experience with OC Skin Institute…read more I made my appointment three weeks in advance because I specifically wanted to see a doctor regarding my melasma. Before scheduling, I explained my condition to the receptionist and asked whether the practice treated melasma. I was told, "Yes, we treat melasma. Our owner treated his wife." When I arrived, I was surprised to learn there was no doctor available to see patients. I asked where the doctor was and was told that the doctor does not treat patients and that I would only be seen by a registered nurse. If I had been told this when I made the appointment, I would have chosen a different practice. The registered nurse immediately told me that I did not have melasma and that they were only sun spots. This was contrary to diagnoses I had already received from dermatologists in both South Korea and Russia, who independently confirmed that I have melasma. Despite this, she recommended cryotherapy with liquid nitrogen. After the treatment, my skin developed severe blisters and painful open wounds. Instead of improving my condition, the treatment left me burned and bleeding. I called the office on Friday, explained what had happened, and even sent photos of my injuries. The nurse never called me back or spoke with me directly. On Monday, I called again because the wounds were still bleeding and burning. I was simply told by the receptionist that it was "normal." I was also told they had emailed aftercare instructions on Friday, but I never received any email. When they sent it again, it was clearly a brand-new email, not a resend of a previous message. I am deeply concerned about the lack of follow-up, compassion, and medical responsibility shown after a procedure that caused significant skin damage. Patients deserve proper communication and appropriate medical care, especially when complications occur. One more thing prospective patients should know: although you may be charged as if you are visiting a doctor's office, you may not actually be treated by a physician. That is something patients deserve to know before making an appointment. Based on my experience, I cannot recommend this practice. The lack of transparency, poor communication, and inadequate follow-up after an adverse outcome were extremely disappointing.

I've been coming to Dr. Said's office for many years and I always know that she is running behind…read moreand takes over a lot of patients but I appreciated her kindness and she will take her time to give me tips for my skin etc.. even when she was in a rush. Each time I've gone, she is always in a rush, you can see the way she talks, she moves, she examines you etc... However, today I had the worst experience I've ever experience myself with a provider, not ever has a doctor only spent 2 mins with me, doctor if you see this, I was crying not because of my skin issues but because I felt so rushed and no time to even ask questions, I was frustrated and had just shut down. I had even written down my questions and had no time to speak or bring them up, she was so rushed and her offices was full of patients. I was referred to a dermatologist by my primary doctor for two different skin conditions and instead of going to the referred doctor, I came to see Dr Said thinking that it was going to be better since she had seen me before. I don't think she even looked at my chart, I had emailed my pathology results to the office. She only focused on one of the skin conditions and didn't bother to look at my records. I had no time to talk, ask questions, she looked at one lesion for 20 seconds and she was already writing what she was going to prescribed. I try to bring the second skin condition and she didn't bother to examine me again. My appointment was at 12:30pm and I had arrived at 12:20 but she didn't make it to my room until 1:30 and when I say that she was there for two minutes, I am not lying, I looked at my phone and two minutes is what she spent with me, she was out of the room by 1:32 pm. As a patient I felt very ignored, disappointed and not heard and frustrated that I had to wait an hour to get two minutes with no time to ask questions. My best friend just went to a dermatologist and she even came out with a mole removed because her dermatologist took the time to examine her whole body for any possible skin issues and to ask questions. I read the comments from yelp and it seems that others have had the same experience. She overbooks patients and doesn't provide the right time to the patient and she is always in a rush She told me that I had aczema from our last appointment and trying to blame me for not taking care of myself, not once on the previous appointment did she told me that or diagnosed me with anything, she had said I had a rash probably from sweat. Now it makes sense that I've been getting all these rashes randomly. I'm very dissatisfied on today's experience, she is a sweet doctor but I am doubting that she is genuine and that she cares for her patients.

Dr. Said was able to see me right away. I was concerned over a change in a small bump on my shin…read more I called in the morning and she had me come in that same day. My wait was not too long, she saw my issue and treated it quickly and I left relieved. I appreciate her treatment and willingness to see me on such short notice. I always leave feeling cared for.

Made an appointment here for dermatology on the recommendation of a friend. The office is nice and…read morethe staff seemed friendly. After filling out the firms, I was asked to provide a credit card to keep on file. I have really excellent private PPO insurance. Providing a credit card is not something I do, ever since my old MD made some unauthorized charges to the one she had on file. I was informed that if I did not give them a credit card number, they would charge me the full office visit ( $132!!!) and I could get reimbursed from my insurance. I pay big bucks for this PPO so that I only have a $20 copay and no deductible. So why would I pay UP FRONT? I explained that I do not do this and why, but they said it was one or the other, so I walked. Really, really poor office management. It's not like I live in a one horse town. There are a zillion derms in OC, so I will be taking myself to one who can provide more reasonable service to their patients.

I have had a similar issue with the billings that several have mentioned below. Dr. Butani's staff…read moresays that a hyperpigmentation was a cosmetic issue and not covered under insurance, then has the nerve to say that I need to pay because my insurance won't cover a portion! It's very frustrating because it doesn't make any sense and you have to fight with them every time about stupid stuff when their office should just be organized and more professional. They said they will research the issue and call me back, but I still haven't heard anything yet, I will post an update once I hear something from them. Update: Dr. Butani's office called me back a few days later, not too long after and resolved the issue for me in a pleasant way. However, I want to make it clear that Dr. Butani is an EXCELLENT doctor. She diagnosed an injury on my wife's skin, and provided fast and effective treatment that got us perfect results, leaving no side effects, and glowing skin! Same with me, she performed operations on my skin, and she solved my issues much more effectively than other doctors. As far as a dermatologist, she is truly wonderful. In my case, it was worth dealing with all the administrative hassle, but hopefully she has them fixed by now as I know she has a lot on her plate with a massive new office and speaking engagements and seminars.

I had my first appointment with Dr. Marjon - she and every person I came in contact with there were…read morea delight. This office is a keeper for me! I see the dermatologist for my skin health not cosmetics - never once were cosmetics or vanity items brought up. That was so appreciated.

I am not usually the type to leave a negative review, but I feel this experience needs to be…read moreaddressed in office. To be clear, this review has nothing to do with the hospitality of the staff or physicians at Irvine Dermatology. Everyone I have interacted with, including Dr. Koupaie, has been kind and pleasant during my visits. My concern is specifically with the organization and management of my Accutane treatment from beginning to end. I was already very anxious about starting Accutane because of the side effects and the strict and tedious process involved with obtaining the medication. Despite those concerns, I decided to move forward. At my first visit, I paid my copay, completed the required bloodwork, took a second pregnancy test in the office, and then attempted to pick up my prescription. At that point, I found out that my iPLEDGE account had not been properly set up by the office. Because my account could not be located in the system, my treatment was delayed by an entire month and I essentially had to start the process over again. This was extremely frustrating and inconvenient. As my treatment continued, I also noticed that during follow-up visits the medical assistants would frequently seem unsure about which month of treatment I was on or what dosage I was taking. I usually corrected the information myself and initially did not think much of it. Toward the end of treatment, however, the repeated confusion about which month I was on became concerning enough that I checked my own prescription history through my pharmacy. I discovered that I was already on my final month of the six-month treatment. I called the office to confirm, was told they would look into it, and later received a text confirming that my treatment was in fact complete. That is what concerned me the most. If I had not independently checked my prescription history and researched the medication myself, I could have continued under the impression that I still had additional months of treatment remaining. For a medication like Accutane, which requires close monitoring and has some pretty strong side effects, I find it alarming that these types of mistakes were made on a consistent basis. I am not writing this review out of malicious intent, and I want to reiterate that the staff has always been personally kind to me. However, the repeated discrepancies in my treatment history made me question the accuracy of the office's charting and how closely patient treatment plans are being tracked. Patients should be able to trust that their medical records, dosage, and treatment timeline are being monitored accurately without having to independently verify everything themselves. I hope this feedback is taken seriously and changes are made.