Great place, very respectful and responsive t…read more Great place, very respectful and responsive to the customer 10/10 shopping

Complete rip-off and unethical practices. I'm new to the area so I dropped in and bought some…read moreeliquid for $29.99...it was supposed to be a 2-pack...when I got home, there was only one bottle in there...when I went back to the store the girl, after talking to management, said that even though the box states it is a 2-pack, they sell them individually for $29.99...so this store opens boxes or packs, sells individual items, then reseals the box? Not only that, the actual 2-pack is online for $25...so they will sell something that is $25 for $60 total...what an absolute rip-off...she said there are 2 price tags on the box, which means each bottle in a sealed box is sold individually...what planet are these people from? Anyways, my mistake for not going online...won't happen again...

What an awesome group of guys. They really go out of their way to help you find what you're looking…read morefor. Finding a vape store that isn't full of douche bags is always hard. I work really close by, so this place is super convenient and they are always very professional and helpful. The owner is a younger guy that obviously understands what customer service is all about. Him and his employees go above and beyond. You should give them a try, I bet you'll come back!! They have tons of flavors and good mods as testers...which can be an issue if the testers are a lesser unit than what you're using. I've referenced the style of personal service him and his guys give in my own meetings to my employees. That in itself should say something.

Nice clean store with a friendly and knowledgeable staff, nice selection of products at good…read moreprices. Definitely a go to for anyone looking at a new vape shop

Most Amazing Prices Great staff with so much delicious…read moreselection I have never seen such a nice clean store as well .. The customer service is 100% really good

Two Years of Loyalty Wiped Out - Zero Support Response!! I…read moream writing this review as a last resort because every other channel--in-store visits, phone calls, support emails, and even providing my information to HR--has resulted in zero follow-up. I have been a loyal customer at Vape City for two years, ALWAYS saving my rewards points. On March 22nd, I confirmed with a staff member in-store that I had a balance of over $200. I used a portion of those points for a purchase that day; however, when I got home the vape did not work and that is when all the trouble began. While the guy I spoke with eventually located my account after a call to someone else, the account has since vanished entirely. I am now being told the system cannot find any record of my phone number or my two years of accrued points. Please note they changed/updated their "systems". The Facts: Verified Balance: Confirmed in-store on March 22nd as being over $200. Due Diligence: I have contacted support, visited the store multiple times, and spoke with HR. The Result: No one has contacted me, and the only "solution" offered was a staff member telling me, "Hopefully they find your rewards." "Hopefully" isn't a business solution for missing funds. I have spent a significant amount of money at this establishment over the last 24 months, and I expect my account and the rewards I earned to be restored. I am looking for a manager or corporate representative to reach out and resolve this immediately.

This is constantly a 20 min break every 20 mins at this location I don't know if you guys are…read moresupposed to operate like that but it's literally bad for business & it's always the gutly with long hair & glasses unprofessional work

The service here is great, Every time I come to this establishment I'm greeted at the door and…read moreinvited in, That alone makes me feel welcome, especially when Celeste and Jhon is there. Lastly THEY LITERALLY HAVE SOME OF THE BEST DEALS IN THE CITY RIGHT NO, so pull up and get you something.

Owner is down to earth and really helpful. My friend mentioned being interested in a new product…read morecoming out soon, the day it released he had it ready for him already. Great deals too. If only it was closer to my house.

From the owner: Bahama Mama Aliana – Your One-Stop Smoke Shop in Aliana…read more Discover a smoke shop like no other — vibrant vibes, premium products, and island energy right in the heart of Aliana. Whether you're into wraps, cones, vapes, glass, or exclusive accessories, we’ve got what you need (and what you didn’t know you needed). Friendly service, good music, and the chillest atmosphere make every visit a vibe. Top-Shelf Wraps & Papers Glass You’ll Want to Show Off Vapes, Disposables & Accessories New Drops Weekly – Come See What’s Fresh

Nest smoke shop in katy! Always great deals and friendly service. Literally every time i go, i cant…read morefind one complaint, thank you guys!

Come thru best service love it !!! Quick w the service want the best for this company is really…read moreamazing shoutout Kayla she hooked it up just be nice and we got u

I have been going to the smoke shop since I moved over here. I always go in to buy flavors Hookah…read morecoils and their incense. The incense smells so good y'all if you do go here try the brownie incense !!! My room smelled so chocolatey they always have good service and they will answer any questions if need . This is indeed my 2nd hookah from them .

The guy that works there is really polite and knowledgeable. This spot is close to home and I've…read morelearned that just because it's convenient doesn't always mean that places value customers! This place does and I will keep going back.