Great service cleaned three rooms and hallway did a great job would recommend them to anyoneread more

Kenja did an excellent job cleaning our carpets. We bought a new house and wanted the carpets…read morecleaned before we moved in because the sellers had five cats and I am allergic to cats. The sellers were still there when he showed up but he was patient, told me not to worry. He was very thorough, the carpets looked brand new when he was finished and smelled great too. I also think he charged a very reasonable rate for six bedrooms and stairs. He did such a great job that I asked him back to clean my sectional and ottoman.

Darren was on time, professional and friendly. He was very detailed, took pride in his work and did…read morean excellent job cleaning my carpet, which was in very bad shape. My carpet is so clean now that it almost looks brand new. Also, the service was affordable! I am extremely pleased with the work he did. He has a new customer for life. I highly recommend this company!

Very professional. Explained the products that were used on my carpets because I have toddlers. The…read moreprice was very affordable compared to some of the other quotes I received. My carpets dried quickly and I was pleased at the results. Will definitely use them again and recommend to my family and friends.

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.

James and his team were very thorough, responsive, and efficient! James did an excellent job…read morewalking through our home, discussing our 'trouble' spots, and explaining our options. He also explained why areas look clean at first, but come back after a few days. If we weren't moving out of state, I would use him on a regular basis. We highly recommend Excellence Carpet Cleaning and Restoration Services!!

It amazes me how companies like this stay in business. I purchased a groupon and made an…read moreappointment two and a half weeks ahead of my appointment date. I called the night before to confirm the time of arrival. We just moved and our old townhouse needed to have the carpets cleaned per our rental agreement. James (the owner) said a technician would be there between 8 and 9. I waited patiently and when no one arrived by 9:15, I called to see where they were (sitting in a completely empty house isn't that much fun). James said the technician was 15-20 minutes away. I continued waiting because I needed my carpets cleaned to fulfill my rental obligation. I had two contractors coming to my new house at 10 AM so when no one arrived by 9:45 (45 minutes passed our appointment window). At 10 AM I called AGAIN (notice how they never once called me) and they said he was on his way and would be there in 15 minutes. I told him the door was unlocked and to go in and get started as I needed to work with people at my new house who were actually on time. When I was finally able to break free from the people at 10:30 I arrived to a note on the door saying "I waited for 20 minutes" which was completely impossible considering he was 15 minutes away at 10 AM. I called James again and he said he tried to call me (complete lie as I didn't have a single missed call or voicemail) and the technician couldn't enter the house without someone there. I asked him when they could get back out here because I needed the carpets cleaned in order to get my security deposit back and he said "I personally will come out tomorrow morning, 8 AM sharp." So this morning I went to the house, arrived at 7:55 because I thought, surely he will be punctual. James (the owner) was a no show. I called his phone three times, left a voicemail and never received a response. I called another carpet cleaner and THANKFULLY they were able to get here before my keys needed to be turned in this afternoon. The funniest part is, I just received a phone call from James saying "I'll be there in 30 minutes", what a joke.

One of the highlights of my year is the week I get my carpets/couches cleaned. I have used North…read moreAtlanta Carpet Repair and Cleaning for the past three years and I happily go back each time! Their team from booking to departure is a delight to work with. The service technician is always so kind and detail oriented. They go out of their way to ensure your satisfaction and my house is always left in amazing shape on their departure. I will continue to use and recommend them to anyone who asks.

Prices are affordable but you get what you pay for. I hired Atlanta Carpet Repair and Cleaning to…read morerestretch and clean carpets in two of my bedrooms. The restretch turned out well and the carpets did look clean...however, the floors were soaked for over a week after the cleaning. The company should have suctioned more water from the floors but in a hurry to get the job done, they didn't which ruined the baseboards that were touching the wet carpet and soaked up the water. I called the owner out to my house to take a look at the damage caused and he acknowledged that the floors shouldn't have stayed wet for that long and said he would look into having a repair crew come out and replace the baseboards. He said he would call me back after the weekend...that was 6 weeks ago and I've been trying to get in touch with him or anyone at the office and they all refuse to return my phone calls.

Hal did a fabulous job on my carpets in my home! He's personable and prompt. The carpets look…read moreamazing! He removed evidence of cats and kids! I wanted a green carpet cleaning company, and Hal is the best!

They fit me in on short notice, were on time, and had amazing service…read more Very thorough. The guy was really friendly and polite. Would recommend them to anyone.

Ernest did my carpets- He did the whole house. Very good job. Even tho i paid more than what was…read morequoted for basic cleaning. I apparently "upgraded" to deep cleaning. Which i probably needed plus he cleaned 3 extra rooms - so i am not complaining. all in all - i will use him again.

This company was called in to do an appraisal on my apartment after it flooded. At that time the…read moreowner agreed to haul away a couch to the dump that was damaged in the flood for $100. He quoted me $65 in dump fees and $35 for his time and effort. Afterwards he was unresponsive to calls and texts. All he did was place the couch on top of the residential dumpster at the apartment complex. Then he ran off with my money.

I called a few companies to line up some cleaning and Duane was by far the most comfortable to talk…read moreto. No hard sell, up front and straight shooter. We set up a time a few days later and got a call that morning to confirm. A couple hours later I got a call saying he was running a little ahead of schedule and could come over earlier if that was convenient. Are you kidding me?? Come on over! The young man arrived, was very polite, all masked up and we went over what was to be done. I've been in the carpet business my whole life, and these guys are good. The carpet looks great, smells fresh and we're all set for the Holidays! I'll definitely use them again and highly recommend this company.

Just Great! Booking was super easy on their website, just picked a day and time - no up front cost…read more I got email and text confirmation. The day of they texted when on way. Dean and his helper showed up on time with a smile! They even put protectors around some furniture to prevent hose from rubbing, and a flap over door to help keep heat in - our last guy didn't do that! These guys go the extra mile. Carpets and rug look great. Price was fair with no surprises. Already know we are using them again in 6 months!