We called Duraclean to discuss carpet cleaning. We had pet odors and the usual wear and tear, but…read morenothing major. I spoke with the owner, who took the time (on a weekend) to explain the process to me, answer my questions, and explain the difference between his service and the service I used to use (a major carpet cleaning chain). The price was very reasonable, the reviews were all positive, so I booked the appoitnment. Greg was my technician. He was right on time, and called me 20 minutes prior to his arrival to let me know he was almost at my house. He was super polite, professional, wore a mask, and seemed like someone who takes great pride in what he does. He said he specializes in major remediation work, like after a water heater bursting. From his demeanor, he's exactly who I would call in a nerve-wracking situation like that. He cleaned the carpets in 4 bedrooms, 1 hallway, and a walk-in closet for us. Our house smells great, and it's been 2 days and we still don't smell the dog odors, so we think he really resolved our issue. I would use this company again, especially for some of our fancier area rugs, and I would definitely recommend Duraclean to anyone. I don't have any pictures to upload because staining wasn't an issue for us. But if you could smell our carpets before and after, you'd be a believer!

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Albert was absolutely fantastic! He showed up on time, did a great job and was so friendly. He…read morecleaned our sectional and it looks fabulous. Totally recommend him and his business.

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Their name rings true as they exceeded my expectations! I contacted them late Tuesday night and job…read morewas finished by Thursday afternoon. They gave us the best quote for the job. They were very professional and did an amazing job. We were ready to get rid of our dining room chairs but they look like new again! Very happy we chosen Xceed!

Started out with good communication when I asked for a quote, but after I asked about a quote for…read moretwo additional areas, I never heard back.

They did a great job on our silk blend rug. They got out some minor pet stains; now it looks brand…read morenew. Pricing felt fair, and they even had it done a few days faster than quoted. Five Stars!

Amazing people. Very knowledgeable about our rug and honest about what they could do to clean it…read more(really dirty). Will definitely use them again and highly recommend

He was so polite. Him responded so fast And he was very informative. Now I just have to get it a…read moreday off to do it LOL.

Did an amazing job!!! Would refer 100%... Clean, informative, and truly professional. Most of all…read moretimely

I had the pleasure of finding Adan on here late last night and he was here early this morning at…read more9:30 AM. On time, helpful, and went above and beyond! Not only was he professional but he was so nice!!! I rarely need carpet cleaning but I will, without a doubt, be calling Adan for any future carpet related work. Here is the reason for the season.... (the culprit, why I needed carpet cleaning, with not a worry in the world.. Enjoy! She's lucky she's cute )

Highly, highly recommend Adan and Essence Carpet Cleaning. Needed a sectional couch cleaned after a…read moremove and he did an excellent job. Professional, reasonable, good communication, does things right. Trustworthy business.