Honestly I have worked with CellularSales Verizon for a good while now and they have taking such good care of me and the other reps. I also work in the military and go to school and with such a flexible schedule it makes my life so much easier. read more

Verizon - Mobile Phones Near Me - Aberdeen, Washington

I would leave negative stars if possible. I was led to believe I was starting a 30 day free trial of the new 5 G gateway. I was assured that I would be able to return with no obligation if it didn't work fore me. Every objection I raised about the contract was dismissed by the salesman as oh that's just standard. It did not work, probably too much foliage around my house. I tried to return after three trips (60 miles total) for advice. Was told I couldn't return to their store had to wait for Verizon to send shipping materials. They came today. The box is too small to fit original box in, Also enclosed was a notice saying there would be a $50 restocking fee. My so called free trial came with a total price tag of over $100 not counting gas and aggravation. The salesman I dealt with was less than honest and knowledgeable. Stay away from this store. read more

It's refreshing to see professionally dressed reps. Also great to have someone that you can sit down with to help you.

We needed to park our RV for less than 10 minutes in the parking lot for a quick run into Starbucks next door, all probably 20 parking places are marked for Verizon and Aaron's next door so I went inside to ask if it was ok to park for just a few minutes, the guy gave me a hard time and asked me to move to the back of the store. They had no customers at all and he said I was taking up 5 parking places, no room in the back to park. NO CUSTOMERS the entire 10 minutes or so that we were parked there. So incredibly rude considering that I did go inside and ask and so many empty parking places, no surprise they weren't busy if that's how they treat people, btw we have 4 lines and 2 internet towers with Verizon read more

This is not a verizon store just go online and save 50% atleast. Bad service they try and stick it too you.they should be selling cars or something these guys try all the old salesman tricks and don't care about you read more

Came in with a friend that was a Verizon customer, and we needed to use the restroom. One employee told us it's in the back and as we were walking back there, an older female employee (likely a manager) just decided we weren't allowed to use it. She said it's for customers only. We told her he's a customer and she didn't care. It felt like a racist reaction - she didn't care if he was a customer. Just don't go here if you're not white. read more

The worst service ever!!! I have never need treated so poorly at a Verizon store in my life. I will never go back there again! They not only lied they were not helpful. I called Verizon and I was helped by a nice man on the phone. Don't waist your time. read more

My review is based on Michael Licks service. He did his job both professionally and with so much patience. My first meeting was to purchase a new phone for my daughter. I went in the store with no wait. Was helped by one gentleman when I informed him I was "in a hurry" he than walked me over to Michael. He than got rite to work knowing I was in a rush. He grabbed all the things I wanted, Then it came account time we had some major hoops to get that done. It was done thanks to Micheal I was out in 25 mins My next meeting was a few days after Christmas. Again I'm in a hurry !! Bigger this time. We need to fix the iPhone. It is not taking calls and we need to update the 5g sim. Him knowing his work, knew it would be busy so just to make sure he had two phones on hold at the same time to see which one picked up. The hold time was out of his control. That was the majority of the 45 mins we were there. Micheal had us out the door at the same time we were off the phone. His card in hand in case we needed any more help I'm telling you Im not "can I see your manger" but I'm not patient but he taught me some patients ! Thank you Michael ! read more

We were in need of two new phones. Dave helped us by explaining the different options we were considering, and took time to answer our many questions without a rush. After we selected two new iPhones, Dave helped transfer all our info which was semi complex for one of the current phones was an old Samsung. We appreciate Dave's time and we highly recommend. read more

Like walking into a 1970s car dealership. Every cheap sales trick. They are wizards of the slimy fee. If you are a person that likes to be bamboozled and have an extra hundred dollars added to your bill this is your place. read more

Gotta say....was not looking forward to spending a morning at Verizon but working with kylee turned out to be an great experience in excellent customer service.kylee is knowledgeable,helpful,efficient and professional. It was so refreshing to work with her.she is an asset to this company.we left with new phones and tablets, and good deals! Thanks for your help, Kylee.we appreciate your expertise soooo much!!! read more

Shout out to Michael M., Vincent, and Matthew! You fellas are amazing. Thank you for being so kind, professional, and and helpful when dealing with the issues of my new phone. Would highly recommend these three. Mary L. read more

I stopped at this store not expecting to much but was pleasantly surprised. I was acknowledge the staff was very friendly and very knowledgeable at least with whom I dealt with Andre. They have great deals and I would highly recommend Verizon the Aberdeen store and most definitely would wait in line for Andres help read more

I always try to shop locally and have buy my phones through the local Aberdeen Verizon store. Always helpful and they will go the extra mile for you. A big thank you to Lauren, Marchin, and Michael. read more

I am on the fence here. I have had really great service and not so great. One lady was super helpful and able to get everything done that I needed, but another day I went and the guy just tried to sell sell sell and I felt pressured. He also recommended a phone that I ended up hating, but now I am stuck. I felt like he didn't find out my needs before recommending this phone and just did it because it was a new big deal. I will say the service is usually very quick and I rarely have to wait long. Plus, Verizon service around here is better with the most coverage vs other carriers. read more

No I phone 6 plus screen protectors n stock. Seriously? Employee didn't know much either.

These guys work for commission and they offer to waive fees and then neglect to tell you about other fees to encourage you to upgrade. My bill was over $200 more than I was told and since it was a contract deal the sales guy doesn't lose his commission and I had to spend hours on the phone sorting it out. I also went to return 2 phones that I paid $200 each for and they wanted me to pay $200 each to return them...I had to go thru Samsung to get my money back for them. read more

i have made four different purchases at this store. with this being said i had a minor setback a few weeks ago but i was immediately contacted by the manager and he more than made this right with me and going out of his way to meet me personally! thank you very much tyler!! i recommend verizon!!! read more

I was lied to about the amount my bill would be and when I questioned my first bill I was lied to again. I am now stuck in a contract with a bill that is much higher than I was told and this location and company as a whole is refusing to fix their mistake. I highly recommend you go elsewhere for a cell phone. read more