Jairus repaired the circuit board for my Pokemon Emerald. Before that, it was repaired by Ribbit…read moreand the repair had come undone. Jairus repaired it all again from scratch and did a meticulous job of making it look as good as possible. I couldn't be happier with the high quality work that was done especially for the price! Both owners are super friendly, likable, and helpful. Please give them your business for any of your tech needs! I know I will for now on.

Brett & Jairus are wonderful :). They recently helped me with my iPhone ZAGG screen that my local…read moreVerizon dealer failed to address to my satisfaction (warranty issue). And, also advised me how to return my defective iPhone correctly to Asurion insurance. I was so upset and frustrated after my Verizon experience on Friday (40+yr customer). When I stopped by to see B&J to replace my ZAGG screen protector ($12 versus $40), and asked various questions about techy things, they made me feel comfortable and confident with their experience and knowledge; treated the way a customer should be...with kindness. I highly recommend Elite Electronics :).

Mundo is a really great guy. Great customer service, knowledgeable, and doesn't hide anything from…read moreyou. Honest man. Thank you for helping me upgrade my iPhone 12 to an iPhone 15 Pro while you were also helping a customer and getting on the phone with Best Buy customer service for that customer. Insane customer service from Mundo! Thank you man.

My family of four who have been AT&T customers for the past three years with no problems went into…read morethe Andover Kansas store on April 13, 2023 for our upgrade of our phones. The salesman's name was who helped us this day was named Jay. We were told that there would be no fees associated with our upgrades, and that our bill would stay the same other than the installment fees associated with paying for the new phones. He also talked us into 2 pairs of Apple AirPods as they were running a special for $6 a pair per month for a year added to our bill so total $12 a month added to the bill for one year. I asked for a total of what to expect on our next bill and he said it would be about $40 higher with the new equipment installments which came out to be about right around $220 a month. We received our first bill and the total was $656.53. I immediately called the Andover store to speak to Jay and was told that he no longer work there because he had been lying to multiple customers, stolen money from the store, and had stolen a phone before being fired. I was also the 4th customer just that DAY who had called in about what Jay had done to them. I have spent a total of over 7 hours on the phone with AT&T to get this sorted out. Jay lied about every single thing he told us. We were charged for every fee possible, he added 3 lines to our plan (for a total of 7), and the AirPods were not on special and were actually being added to our bill for a total of $41.67 a month instead of $12. This isn't just bad customer service. This borderlines on criminal. This salesman wasn't just a liar but a thief who also has access to my and my family's personal information. I know we weren't the only people effected and the manager made that clear. I want to hear from anyone else who recently dealt with Jay Grayson at the Andover Kansas store.

Awesome! Customer service was great! I went there, and they…read morequickly fix my iPhone. Thank you, Alex.

Absolute mess. They can perform the repair but typically lock you into a non valuable contract…read morethat is nearly impossible to cancel. A lesson I learned the hard way. Additionally, their staffing and customer service is abysmal. Not enough employees to help with repairs, phone calls, and long ridiculous lines thus clearly signaling a lack of respect for their customer's time. I wasted a large portion of my day trying to simply pick up a repaired device. I've been in the store twice. On this second trip (happening now) have yet to see an employee after having entered over 15 minutes ago. I'm not sure why I came back. I will look for alternatives next time for sure!

I may or may not sell my iPhone each year to buy the newest one. I've used Blazing Electronics…read moresince at least October of 2017. Actually it may have been 10 years or more by now. I couldn't recommend a company more than them. They have always been awesome and fair when I lock in a quote to sell my phone. They inspect it and the may counter offer at a lower price, if it doesn't match description that you listed it as, but I wouldn't expect them to do things any different. I know that I wouldn't want to buy a refurbished phone that wasn't checked for water damage or broken components. My check is mailed and in my hands within a week after inspection or accepting the counter offer. I can't think of anyone else who I would trust more than these guys. Thank You for all the years of Great Customer Service!

Fast, friendly and affordable battery replacement for my son's iPhone. Will definitely return in…read morethe future.

Chris was super helpful with 2 broken phones and plans to protect them forever! He had tuna of…read moreoptions and was quite professional. I WILL be back to cover more phone cases and protection!

After my kiddo's phone took a swim, we went to Cellairis! Becca and her staff were fantastic…read more They were busy but took care of everyone waiting without ignoring anyone. So professional and happy! She installed his SIM card and made sure we were booted up and working before we left and put on a new screen protector for us! We won't go anywhere else!

HE IS A TERRIBLE PERSON…read more I typically always buy my phone gear from here, which is why I was comfortable buying my new iPhone 14 pro Max screen protector. first time, I had to take it back bc the labels on the packaging could be seen after the geese from my face met the screen. he excanged it for a new one. same thing happened. this time, I simply called to see if a refund was a option before I drove clear across town. after speaking e him, he says "you want a refund on a 10-15$ screen protector!?" I replied "I would like a refund for a purchase that was not, and is still not satisfactory" he then suggested I buy a new one. I did, w Amazon. not only did he attempt to belittle me as a consumer, he is selling faulty products. YOU HAVE BEEN WARNED.

Absolutely awful customer service. Extremely rude, did not repair phone correctly and would not…read morerepair after it failed only 3 days later. Stay awau

Never in my entire life, have I ever paid a company to replace a bad SIM card on my phone. Being a…read morecustomer with Verizon for over 5 years with a small business company with 8 lines. What ashame I know it will not hurt a global business if they lose a A customer but I am definitely changing.

I had put off getting a new phone and updating my plan because ... well, it's just a dreaded task…read more But Diana at the Verizon retailer at Harry and Edgemoor was just as helpful and patient as she could be. She listened to my needs as a small business owner, she checked the latest deals, recommended a phone and a plan that will do so much more than the ones I had, and was friendly and sassy in all the best ways. The whole transaction took less time and money than I thought and I'm a happy customer. Thanks, Diana!

I would give no stars if I could. Do not do any business at East Kellogg and Rock Road. Management…read moreis all about making money and misleading customers. I would suggest checking your bills to make sure what they told you is accurate. If not do not bother with them because they have no customer service. They will just tell you that there is nothing they can do. But if you want some free trackers they are more than willing to give those to you for free but fail to mention that there's a service fee. Oh wait, that was supposedly on the receipt they never gave us. My bad!!!

I would give a 0 If I could, worse experience I've ever had with any other carrier retail store. I…read moresigned up for the left side one $153/month, paid the $612 upfront plus 2 trades, a iPhone 13 Pro Max and a 12 pro max in mint condition. Since January I had to go back every month for them to give me credit since they didn't know how to fix it. Now I went back again and of course the sales guy that sold me the 2 phones doesn't work there anymore, so the lady manager told me I have to go find him at another store because he is no longer there, WHAT? Such a SCAM, I wish I had a way to get out of this account now, I would gladly pay more to another carrier as long as it's the amount that I signed for