Avoid this location unless you enjoy frustration -- we were flat out misled about our trade in on a…read morenew device and it took two followup visits and an hour on the phone with customer service to fix the issue. We'll never know whether Nick was lying or simply clueless, but it's fair to say he dropped the ball in all respects. We won't be back. There are many better T-Mobile options in Columbus and elsewhere.

Received outstanding service at this store from Sahra this afternoon. My elderly relative was…read moreexperiencing a complicated problem with a phone number that had been ported to a T-Mobile device. Sahra sat with us and with great patience investigated this issue until it was resolved. She was not selling us anything, so nothing in it for her except providing exemplary customer service. What a refreshing experience to encounter such a knowledgeable and helpful team member! Thanks Sahra, we are truly grateful.

I took a class to learn about Apple Intelligence. I felt like the guy knew what he was talking…read moreabout and I learned a lot! I love that their classes are hands on. Bring your device or ask to borrow one of theirs for the class. Best of all they are free!

hard upsell to everyone I talked to. Less interested in repair then replace. I just finished…read moreapples customer survey. 90% of the questions were asking if they pushed this or that product.

Ken was very helpful and fixed my phone with no charge when I was having a storage issue. He was…read morevery honest and great about giving us tips to troubleshoot rather than just trying to sell us the newest model. While this verizon store has had poor management in the past it is a hidden gem now compared to all other verizon and apple stores. I will 100% be coming back here anytime I need a new phone or verizon related issue!

Be weary of this store. They claim they need to sell you an iPhone charger as Apple does not…read moreinclude them in their boxes anymore. Turns out the truth is they "force" you to purchase at least 1 (off brand) accessory if you're going to purchase a phone despite not disclosing it until you check out. 30$ for an off brand wall adapter when and Apple one cost $19 at Best Buy. You can purchase a new phone at any other Verizon location without having to purchase an accessory. Seems more of a scam to boost their other sales to me.

Excellent! TechCraze easily diagnosed my iPhone issue and fixed it in 40 minutes for a very fair…read moreprice. Love TechCraze!

I took my iphone 14 pro on March 30th for screen replacement. They replaced it with a counterfiet…read morescreen and during the replacement they messed up my battery connections. After the screen replacement my phone starts restarting in a non stop loop. I went back and the front desk guy refused to fix the issue. This place needs to be reported to law enforcement.

IMPORTANT NOTE - most Battery Plus locations will not replace batteries in any iPhone older than an…read moreiPhone-10. This location is the only Batteries Plus location that will still service older iPhones - like my iPhone8. I did find another store that would service iPhone8's but their price was substantially higher than the price at Batteries Plus MONDAY - Scheduled an appointment for replacement of a battery in an iPhone. Got an email confirming my appointment. I arrived at the appointed time and was told that they didn't have a technician on Monday and couldn't do the battery replacement. In their defense (at least partially), they did try calling an hour before my appointment but their call was blocked by my call-blocking software. Warning - don't rely on their email confirmations. TUESDAY - I made an appointment and returned the next day. The technician (assistant manager) was prepared and had the replacement battery at the counter - ready to install. He said the installation would take 30-45 minutes. I returned 45 minutes later and the installation was complete. Very satisfied with their service Friendly staff, good service, fair price.

They have never let me down They always have a wide range and wonderful selection of batteries some…read moreof the most hard to find items can still be found at batteries I enjoy going there and I will continue going there if you have any issues or problems I would suggest that you go to Battery Plus

Super nice. Stayed past closing time to fix my cracked screen. Took no more than 15 minutes. Were…read morecool about the $15 off coupon

WOULD HIGHLY RECOMMEND! I couldn't ask for more in a tech…read morerepair place. The prices are fair/reasonable, the service is quick, and the quality is great. My expectations have been thoroughly exceeded. There's no need to go somewhere else that charges more because the customer service and price here is unbeatable.

Today I had the highest customer service experience here, and it started with me being a little…read morepeeved with the place. But it wasn't their fought. My phone died, it was time to get a new one anyways. So I came here, where I usually come for phones, where I picked Virgin Mobile for a no-contract carrier years ago. Problem: they don't carry Virgin Mobile any more. The company, Sprint, decided to place VM in big box stores exclusively, defeating the very purpose I selected it--for stores like this. Instead I went to that toxic, national embarrassment known as Wal Mart, and predictably hilarity ensued--I couldn't authorize the phone--so I came here a second time, resolved on switching over to Sprint's other no-contract company, Boost. For the second time I was peeved at the place. But it wasn't their fought. Because Virgin and Booth are the same company, if I was to keep my number I couldn't have the sale price. About this time my Irish temper was about to explode. Nicely, the clerk here, did me a solid. He took my phone and called his contacts to find the problem. This became a ordeal, and he did it with out no payment or possible sale at all. Meanwhile he was helping customers, taking phone calls, and juggling phones. Eventually he discovered the problem which was that I was boned. Wal Mart did something wrong, and it would take a total redo of my account, loss of credit in it, and another phone number. No thanks. But doing what the clerk did is why I love this place. There was no reward for this kind of help, but he did it anyways. Five stars. I am thinking of just paying full price, or going with another number to switch over because of great service like this.

There alright so I walk in there hit with all this people practically saying buy it buy it buy it…read more That's why I give this place 1 star

!!!This review is subject to change depending on how the situation is ultimately resolved!!!…read more On Wednesday the 6th, I went into this repair shop to get an estimate for fixing my phone. I was quoted $270 for the repair, plus $95 for overnight shipping, bringing the total to $323.25 after taxes and fees. Even though the part was not expected to arrive until Friday, I paid the full amount upfront on Wednesday because I personally knew and trusted the employee helping me. On Friday the 8th at around 1:10 PM, I dropped my phone off believing it was in good hands. That turned out to be a huge mistake. I returned around 2:12-2:23 PM to pick up the phone. At first glance, everything seemed fine. The screen had been repaired and the visible damage was gone. Unfortunately, after a few hours of use, I realized my front-facing camera was no longer functioning properly. Instead of displaying an image, it either showed black or a static effect similar to an old TV screen. I immediately called the shop and was told to bring the phone back in, which I did. After dropping it back off and doing some shopping nearby as suggested, I returned to hear something completely unacceptable. I was informed that another part needed to be ordered and that I would be expected to pay an additional $110 for a component that was damaged while the phone was in their possession during the repair process. On top of that, I was told I would need to leave my phone with them until Monday. As someone who relies heavily on my phone, this situation has been incredibly frustrating and stressful. I have worked in this Walmart and have supported this business since they first opened. I have always treated the staff kindly and recommended people to them in the past, which makes this entire experience even more disappointing. Instead of taking responsibility for damage caused during the repair, I feel like I am being pressured into paying even more money to correct an issue that did not exist before I handed over my device. To make matters worse, my mother even came in personally to explain that I am disabled and currently dealing with a broken arm. Having access to a reliable phone is extremely important for me in case I need assistance or have an emergency. While they did provide me with an old loaner iPhone, it is nowhere near comparable to the value or functionality of the phone that was damaged. The reason this review is currently 2 stars instead of 1 is because I have had positive experiences with the owner in the past, and they are at least attempting to address the issue. UPDATE AS OF 5/11/2026: Today at 1:34 PM, I called simply to ask when my phone would be ready. Instead of receiving a professional update, I was yelled at by the employee, who sarcastically asked me if he was "a FedEx driver" and repeatedly acted as though the delays and situation were somehow my fault. At no point did I damage my own device after repair. The additional issues with the phone occurred while it was in their possession. I understand that shipping delays can happen, but taking that frustration out on a paying customer is completely unacceptable. I remained patient throughout this process, even after my phone was returned to me with additional damage, but the way I was spoken to today crossed a line entirely. Because of the way this situation has been handled and because of the unprofessional behavior shown toward me today, I will no longer be changing or removing this review regardless of the final outcome.

My experience with Ifixandrepair was excellent. My laptop was a mess after an innocent update with…read moremicrosoft. Given the condition I needed to leave it for a few days. The unit was totally fixed. Any issues after that, tweaks-adjustments, etc. were completely taken care of no charge. I highly recommend. Also had my Iphone screen replaced in a snap! I feel I have a place to go that I can rely on for any technical/software issues! Thank you for such excellent service & repair! Di