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    Verizon

    3.8 (17 reviews)
    Special Hours 9:00 am - 6:00 pm
    Updated a few days ago

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    5 months ago

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    11 months ago

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    8 months ago

    Sierra was terrific! Great customer service and helped me out! I needed to activate my phone

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    3 years ago

    Always helpful and did a great job setting up my new Apple Watch. I also bought multiple iPhone's from them. Will definitely buy again.

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    The sales team were kind, courteous and competent professionals with great communication and problem solving.

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    3 years ago

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    6 years ago

    Service people who just got there before people been waiting over A hour. Shit service

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    6 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    6 years ago

    Carrie was very friend and informative. I recommend her ,and will request her every time

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    Review Highlights - Verizon

    We went in to upgrade our phones and dealt with Carrie who was outstanding.

    Mentioned in 3 reviews

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    Verizon

    Verizon

    2.3
    (20 reviews)
    $$$$

    This store is so worthless…read more Every time I go in to get some help it's like I'm inconveniencing them by being a loyal paying customer. Went in to add business internet today and was told no employee in the store could assist us with getting equipment today because the "business associate" wasn't in until 11? They are lucky that their coverage is better than AT&T here in central Oregon because otherwise I don't think they would have any customers. I hope I never have to step foot in this horrible store ever again.

    These people are the WORST I have ever experienced from ANY BUSINESS ever!! My phone went dead…read moreand I needed a new one. I went into the store and told them that. This little punk bi***ch immediately shows me a phone that has every stinking app there is on it. I assumed I could just use the phone as a phone. The guy says nothing else, I get back to my home and this new phone & I immediately notice my laptop & tablet settings had somehow changed. It changes the screen size on my laptop, turns off ad blockers I have, among other things. I took it back and tried to return it but the fat ugly manager was all smug and told me I couldn't return the phone because they wouldn't be able to resell it. Not to mention they said I would have to pay a $50 restocking fee. How does that make sense?? They can't resell it but they can take it back & restock it with another $50?? The phone had already cost $80! I tried to explain how challenging it was for me as an old man with dementia. I'm 65 & asked the manager how old she was just to illustrate how things get harder to understand when you get old. She looks at me & says, "I don't have to tell you any of my personal information". I have NEVER in my life had a WORST customer service experience!

    Verizon - mobilephones - Updated July 2026

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