We were very impressed with the professionalism and kindness shared by Lee. He made the stressful…read moretime of remembering passwords, transferring accounts from a dead phone that was useless as pleasant as possible. Lee was so helpful and got our new phone working. Thanks, Lee for your help. You did it all while training a new employee. He's learning from the best. Sincerely, Barb &Mike

Saturday, the 17th, I had an appointment at the "Verizon" (cellular sales) store on the north side…read moreof Redmond to get my new phone. I got there, and we got started. I had an iPhone 12 Pro Max and was upgrading to the 17 Pro max...huge improvement! Mind you, my 12 was paid off. (I would hope so by now with how old it was.) I decided not to trade it in because it still works; it's just slow, and if ever I needed it, I'd have it. It was never mentioned that I had to trade it in. So, as the sales rep is transferring things over, he starts telling me that I'll have to keep my old phone activated on the account for 36 months until my new phone is paid off. It didn't sound right, but maybe because I was keeping the old phone, it made things harder, idk. He puts my old phone on a new line and gives me a new number for that device and gets my new phone set up. I then ask him directly, "So, because I'm not trading this phone in, I have to have service to it until my new phone is paid off?" "Yes, that is correct." I'm in no position to argue with someone "doing their job." I finish up at the store and go on about my day. I realized later on that he had added Verizon's device protection to both phones and the Netflix/HBO max perk even though I specifically said I don't need that and I already had a Netflix subscription. So with everything minus the taxes, I was looking at $157 a month for a brand-new phone and a burner phone I'd keep in a drawer. I vented to a few people about my experience and finally decided to call Verizon's customer support and figure out what the reason is for making me keep my old, paid-off phone activated on top of the $1600 phone I just bought. The customer service rep verbatim asked me if I was joking and said, "I'm pissed." "That's bullshit," so he knew that I got one pulled over on me and that the sales rep in the store was doing what he could to make a bonus/commission. He immediately deactivated my old phone from the account and explained everything that should have happened and what to expect with my phone bill from here on out. Just be mindful when you do go into the stores and listen to your gut because sometimes they're just as bad as car salesmen.

Shipping and printing department lady spent 10 minutes chatting with a customer about nothing…read morerelated to a business transaction, catching up on personal matters, before she paged someone else to help me at the shipping counter. What a complete waste of time. She could have paged earlier full knowing she was not going to help me - and not waste time.

The service. Always, amazing people help me. Thank he helped me print some cool posters for school…read more Staples is now my go-to for all office/teachery things.

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

Come to this location if you want your day to be immediately ruined. Ashley can offer you horrible…read morecustom service with a side of rude. I loved UPS and really miss the delightful rep at the Brinson location. Can we get her back?!

Regularly have a driver on my FedEx route mark stuff undeliverable for no unit number, then I…read morereceive the package days later no corrected label.. original label with correct address , I called to complain that it happened again and was told I can't file a complaint and refused to transfer me to a supervisor , then hung up on me after repeatedly refusing to help or transfer me. When did FedEx become such a joke?

Was in town for work feeling 100% great. Had some print orders I needed to fulfill so I placed the…read moreorder through FedEx. When I picked up the order in store one of the staff members was visibly sick and sounded absolutely horrible when coughing... into their hand. This person handled my order and my orders packaging. I left and felt perfectly fine for a little less than 24 hours then had an extremely sore throat appear out of nowhere. This later developed into the same sounding cough that the FedEx employee had. It is inexcusable and negligent to not only work while you are contagious but to not take any safety precautions like enhanced hygiene or wearing a face mask. Due to this employee I am now at the urgent care needing treatment. Shame on you.

Very efficient service easy to get to from my house and no need to drive all the way to the post…read moreoffice.

Fabulous service, prompt, explained things well, fair pricing. Clean, easy parking, well-staffed.read more

I had an EXCELLENT customer experience thanks to Jonathan on printing! He was helpful, kind, and…read moreefficient. Thank you!!

Second time that I have put in an online order for cases of printer paper for curbside pickup…read more Alerted the store on my arrival both times by the email instructions and no one came out so I went in and was told by the man working (believe he was the manager) that online orders were over against the wall and I could go get it there. When I told him I could not lift the cases he told his women employees to go carry them to my car. Same man used to always bring my cases of paper out as soon as I arrived for my curbside order. At the very least give your ladies a handcart and don't offer curbside pickup if you aren't going to respond to your notifications!

I have to say, my experiences at this location have been pretty good and mainly due to a member of…read morethe team. The store is typical, stocked with the usual Game Stop items and pretty organized, nothing special here. What stands out to me is one member of the team in particular who always went above and beyond to ensure that the customer was taken care of and would be coming back to the store. I think her name is Naomi, totally failed to write it down after my last stop in before I moved away from the area but she is fresh out of HS and very mature business-wise, really loves her job and it shows. Game Stop would be wise to cultivate this one and move her into management!

We're I able to give a negative amount of stars, I would! Just tried to return a game…read morecontroller,purchased yesterday, which I had misplaced my receipt for. I was told they would purchase it back for $6.00, I purchased for $25.00, on my credit card. When I said , "Really", the male personnel on duty told me to try returning it to Walmart, as they had no such return policy, essentially telling me to lie to another company, so Gamestop keeps the money no matter what. No wonder this company is in the throes of bankruptcy. I will be happy to contribute what I can to the bankruptcy as I will cease ever giving them another dime! To say this employee was an unprofessional, b#,ch is being quite generous, I would love to see her reprimanded soundly!

Beyond impressed with the customer service provided by Michelle and staff at the old mill Bend…read morelocation. Michelle was extremely helpful and I would recommend anyone needed sunglasses to visit this store. More stores should have people like Michelle as the face and service given!!!!

Thank you Michelle for helping me choose sunglasses for my boyfriend's birthday. Your knowledge in…read moreglasses made making the decision process easy! Five Star service!