I was at the att store at colfax/Wadsworth. Reyes helped me with app "LINE" taking his time to…read moresolve my issue where other location cdn't. he was patient and gentle to explain to me. this app is my life saving to connect with my family and friends in Japan, so I was deviated when i deleted my account. i tried on my own as well as other Att employee for 2 months. so he was an Angel and my life savor. He deserves a reward or raise. HM

I recently traded in my iPhone for a newer iPhone and Kaden did a great job with that transition. I…read moreappreciated his customer service. Although for some reason I had a problem with my network which had to do more with corporate AT&T which wasn't resolved after a phone call to their customer service. The woman on the phone was clueless, that's what irritated me. I then went back to the AT&T store a few days later and dealt with the store manager/owner. He was also great, and we figured it out and he resolved the network issue. I had a great experience with both of them there.

My experience at this T-Mobile location was extremely disappointing, largely due to the store…read moremanager, Joshua. From the beginning, his attitude was rude, dismissive, and unprofessional. Rather than listening to my concerns or trying to understand the situation, he repeatedly talked over me and shut down any attempt at explanation. It felt like he had already decided he didn't want to help before the conversation even started. When I asked reasonable questions and tried to clarify the issue, Joshua showed zero patience and made me feel like I was wasting his time. There was no empathy, no effort to de-escalate, and no willingness to look for solutions--just defensiveness and condescension. For someone in a management position, his lack of basic customer service skills was shocking. What made the experience worse was that nothing was actually resolved. Instead of offering options or clear explanations, I was brushed off and left feeling frustrated and disrespected. A store manager sets the tone for the entire location, and this interaction reflected very poorly on T-Mobile as a company. I expect professionalism, respect, and at least an attempt to help--especially from management. Unfortunately, this location failed on all fronts. I would strongly caution others before visiting this store Yes I have been a t mobile customer for 7 years , now I'm thinking of changing my phone provider , because of person like you that doesnt help or Value your customers.

Not the best quality employees. You have to be rude for them to help you or they won't go out their…read moreway. Lucky for them I don't mind doing that :) step it up.

Couldn't have been more helpful and welcoming. So glad I came here, and can't recommend them…read moreenough. I only wish I would have caught the dude's name who helped me. Thank you!!

Wow, really fast service to replace a cracked ZAGG glass. Park right by Verizon as it is the next…read morestorefront to the north.

Hannah the manager was so helpful kind and was able to repair 2 pairs of sunglasses for me.read more

I was helped as soon as I walked in the door. They had a large stock of Ray Bans and picking my…read morefavorites was easy. Ty, the gentleman in the store had excellent customer service and took care of me. A+ experience.

I come here several times a week and am in and out quickly. As soon as I walk in I'm greeted and…read moreeither helped on the spot because there's always several employees or acknowledged and told they will be with me in a minute.

The woman with spikes in her mouth put a Nuggets 260 dollar jersey in a package and taped it…read morewithout the required paperwork. She proceeded to not tare the paper packet and get a new one. She believe it or not used an exacto knife to slice the tight bag open. I expressed concern because this was extremely expensive and any cut on the jersey would nulify my return. She assured me insurance I paid for would cover any damages to this jersey. Of course I am nervous. She seemed oblivious to care. I am concerned the insurance won't cover any damage. Also, the staff looks disinterested in attending to the long line behind me. It seems in my opinion they all feel entitled to provide the barest of customer service necessary to do the job THEY were hired to do. I am sure I am not the first to complain about the staff there. Thank you

Omar was great. Quickly arrived, fixed a cracked iPhone 8Plus screen. He tested everything first…read moreand was done in less than 15 min. Would definitely recommend and will be calling Omar again. Phone works great and looks brand new

efficient and honest service! I appreciate that these days! I will return anytime. I have a broken…read morephone and I would recommend him to any friend I have.

The ladies here are super sweet and helpful ! I was initially only coming in to get a feel for a…read morebag I saw online but fell in love and got it there. They also let me know I could get the tag on my bag hot stamped at no additional charge which I never knew coach did. They did it on the spot and I didn't have to wait for days like some other higher end stores that offer the same services.

In my next life I may own multiple Coach bags but in this life it's strictly look and no buy for…read morenow. I love these stores and all the bags on display. These are quality bags with great design and unique to Coach. The customer service here is pretty out of this world. There when you need them and super helpful with anything you need. For those stores that need help with their customer service I recommend you come here and observe the experts in action.