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    Sunglass Hut

    4.4 (10 reviews)
    PriceySunglasses
    Closed 11:00 am - 6:00 pm

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    5 months ago

    Hannah the manager was so helpful kind and was able to repair 2 pairs of sunglasses for me.

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    5 years ago

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    4 years ago

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    7 years ago

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    8 years ago

    Great customer service! I had to return the sunglasses which didn't quite fit my face, it took me 5minutes. Very helpful.

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    11 years ago

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    13 years ago

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    15 years ago

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    12 years ago

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    7 years ago

    the manager, i believe her name was Nicole, is so sweet and helpful. will definitely be back!!

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    Review Highlights - Sunglass Hut

    I stopped by the Sunglass Hut at The Orchard to see if they had a repair kit I could buy to fix my Smiths.

    Mentioned in 2 reviews

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    The Bent Lens

    The Bent Lens

    4.9(141 reviews)
    14.4 miLodo, Northwest
    $$

    I had an awesome experience with Dr. Torrey at The Bent Lens!…read more From the moment I walked in, I felt welcomed by the friendly staff and impressed by the clean, modern office located in a really cool building. Dr. Torrey took the time to thoroughly explain my eye health, discuss preventative care and maintenance, and walk me through my insurance options in a way that was easy to understand. I never felt rushed, and all of my questions were answered with patience and professionalism. It's clear that Dr. Torrey genuinely cares about his patients and takes pride in providing excellent care. I left feeling informed, confident, and well taken care of. I would highly recommend Dr. Torrey and The Bent Lens to anyone looking for a knowledgeable, friendly, and thorough eye doctor.

    Unfortunately, I won't be returning. I did like this little shop, but they didn't ASK me what I…read morewanted and grossly overcharged me. In any type of retail, especially if medically related like your eyesight/vision, customers should be provided all options for any type of lenses and the beauty of being the one paying is that THEY get to decide what to buy and how much they want to spend. That ability was taken away from me here. My prescription is very very minimal. I've had corrective eye surgeries so I don't need much at all. I picked out a pair of frames that I liked and told the person to go ahead and place my order. I had to come back in to get measured and she said they'll call me when the glasses area ready. I didn't realize until pickup that somehow, for this very simple and very minimal prescription that the glasses were $300-$400!! Say, what??? I was like ok... I paid it and I said I'm going to be checking with my insurance because this isn't right. There's no way for what I was getting it should cost me that much. I also asked for a more detail receipt, not just an amount, but give details on what exactly I was charged. Well, what I found out in the emailed detailed documentation that the person who works there who took my order decided for herself that I was going to buy the MOST expensive lenses possible. I am very upset she did that and never ASKED me what I, the person paying, wanted to buy. She never gave me any options. She never explained anything. I mean, that's your job is to lay out and describe to me what my purchase options are. She just went ahead and ordered the most expensive thing on my behalf. I didn't think of it during the purchase process (why isn't she showing & explaining lens options...) because that part is their job #1 and #2, I haven't purchased glasses in a really really long time due to my corrective eye surgeries. I didn't even think of what she was *not* doing correctly. So, I called and has this discussion and I needed some of this money back. No way am I paying almost $400 for glasses that barely have any prescription to them, thus I will barely even need/use. I liked the frames so I wanted to keep them and she offered getting the lenses remade. And I'm feeling like, I don't know that I want to do business with them again. So that wasn't my preference given what just happened, how nothing was explained and I was just charged without my consent. Next I said what if I just return the lenses and she said she would refund me. So, that's what I ended up doing. To me it's really ridiculous that she couldn't refund me the difference for the less expensive lenses and allow me to keep the lenses already manufactured and in the frame. -- THAT would have been the ideal response. -- THAT would have saved losing me as a customer for life. So, now we are just going to fully waste the most expensive, perfectly good lenses, sized only for my frames, and with my own prescription for absolutely nothing? Great. How stupid. She is the one who grossly messed up and she should have allowed me to keep those lenses for her mistake instead of being so wasteful. I'm out.

    Photos
    The Bent Lens - 1st pair of glasses

    1st pair of glasses

    The Bent Lens
    The Bent Lens

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    LensCrafters

    LensCrafters

    2.5(31 reviews)
    6.8 mi
    $$$

    I had cataract surgery and went into Lens Crafters, Walnut Creek, Broomfield, CO for a set of…read moreglasses. The woman who assisted me was named Chloé. She dressed professionally and had a great smile. She took care of me with ease and in very little time, which I appreciated. I loved her confidence and demeanor! She's a real asset to Lens Crafters! I received my new pair of glasses but I was having trouble seeing correctly and returned to my eye surgeon who did and exhaustive exam to conclude my eyes were in great shape but recommended an MRI. He also gave me a revised prescription. I went back to Lens Crafters and met Dillion, the manager. If there were ever a better manager on this planet I wouldn't believe it. Dillion was patient, informative and completely compliant. He effortlessly gave great customer service and took my problems seriously. One problem was a constant haziness on my lenses and particles constantly sticking to them. We determined it was the lens cleaner I got somewhere else but we went back and forth with other odd issues I had and he was very patient and reassured me that he was there to assure I got the best pair of glasses possible. I can't applaud Dillion enough. Not once did he rush the process or disregard my concerns or allow himself to be distracted. My eye problems still persist. My surgeon said he may have to give me a contact for the non surgical eye as the non surgical eye was near 20-20, best close up vision while the surgical eye was corrected for distance vision...I get a bizarre 3-D effect...! I just wanted to put this out there as Dillon and Chloé make Walnut Creek a top notch business. They gave me stellar customer service and in this day and age that is becoming rare! Thanks!

    I had an exam here. They gave me the wrong prescription and gaslit me when I kept telling them that…read moreit was the wrong prescription. I went in two separate occasions, telling them my glasses were hurting my eyes and they kept telling me it takes time to adjust to a new prescription, as if I haven't been wearing glasses my whole life. And the third time I went in it was past the 30 days so they said I would have to pay full price for new prescriptions.

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    LensCrafters
    LensCrafters
    LensCrafters - Inside, 2 walls of eyewear

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    Inside, 2 walls of eyewear

    Sunglass Hut - sunglasses - Updated September 2026

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