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    Updated over 3 months ago

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    2 years ago

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    2 years ago

    Empty shelves. No staff. Eating lunch while waiting on customers. I hope I don't ever have to come back for anything.

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    1 year ago

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    5 years ago

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    4 years ago

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    3 years ago

    Terrible service. Devon is awesome - he did a great job. The assistant manager Mohamad was really inconsiderate, rude, and unattentive.

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    3 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    Ask the Community - Verizon

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    T-Mobile

    T-Mobile

    1.0
    (2 reviews)

    I went in to get information because I wanted to switch from Verizon to T-Mobile, first I walk in…read morethe store and the store was EMPTY no employee, I knock on the employees back door and one lady comes out and says she is taking her training, the 2nd lady comes out and said she went to the bathroom, there was a 3rd employee that they said he wouldn't come to greet the customer because he was on break, NONE of that has anything to do with me. The one that was taking the test rushed thru my questions, and them told the other girl, I don't want my test to time out-she will take care of you, the other lady definitely was in training, so I paid my bill and left.....worst service/non service ever.....never returning

    Store #4QSQ (La Plata, MD) Went into the store after seeing…read moretheir promotion on tv. I had been with Verizon for 5+ years and was looking for a better deal. The assistant manager WAS very knowledgeable and helpful BUT! Corporate/Micro-Management is a completely different issue. Not one chair for customers.... I stood for hours! Keep in mind I have had both hips completely replaced! When I brought this issue up with the assistant store manager, I was told UPPER management requested ALL chairs to be removed because it made the store look to cluttered/busy. ?!?! You would think a fresh coat of paint among with other thing's would be more of a upgrade, appeal. Thankfully, the assistant manager offered me HIS chair. SAD...VERY! SAD. If you are disabled.... I suggest bringing your own chair (if your willing) until UPPER MANAGEMENT follows mandatory protocol.

    Verizon - mobilephones - Updated July 2026

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