My review is based sol on customer service. It was great. I talked with Patrick about new service…read more After reading reviews, I'm not sure what to. I definitely know that I need to get service..

The wi-fi here is nothing less than practically unusable. I did try to call them and they said they…read morewould give me a call back for service because the stats looked horrible but I never got a call back from them ever.

The service varies so much, sometimes working from home is OK then most of the time I have to…read moretether from my work cell phone that restricts data after 25 GB! I called and complained and they tell me they want to butt rape me for $98 for a technician call after I paid $500 for the higher equipment package plan. Stay away! I would love to hear any other reviews for any else working for Navy Federal Credit Union working from home during this pandemic. **Update** They just left and repositioning the receiver fixed my issue! Review bumped up to 4 stars.

I agree with Matt H. We have used W2N via antenna off the mountain since 2018 and now we are half…read moreway through 2025. We have never had service that I would rate less than 4.0. Do outages occur, yes, almost always due to electrical storms. Does W2N keep me informed, yes. Do they answer the phone and keep you advised by email, yes. Can you talk to a tech, yes. In 2022 government promised rural folks high speed internet. Over half-way through 2025, how is that working for you? One company was able to gobble up the contracts in this tri-state area and lots of counties, apparently with no penalties for glacial progress bordering on non-performance. Price: appears to be in the ballpark of what people are willing to pay and what providers want to make it worth doing the job. Would I like it free, sure. It remains true: there ain't no free lunch. I believe there is visible economic competition that won't let the price rise much. Over the past 20 years, I've tried 7 ISP, that I can name, virtually all of the possible ISP in my area. W2N is in the top tier. I have no connection with W2N and I wasn't asked to provide my opinion, nor did I receive any compensation from anyone. Just thought some balance in reviews was justified.

Will did a great job troubleshooting, repairing and adjusting my 20 yr old custom installed home…read moretheatre and whole house audio system. Very good!

Will does very high quality work and he gets it done quickly! I highly recommend Wire Wizards!read more

Excellent! Jesse helped me get my scanner operational with quick perception of the problem and how…read moreto fix it. It was the first time he had worked with my set-up, so he also did an overview of my desktop and cleaned up a lot of messy things on it. I was favorably impressed with Jesse's professionalism, clear communication, demonstrated expertise, and cheerfulness. Not that I want to have tech problems in the future, but I feel far less anxious knowing that Jesse is there for me!

BlueScreen Computer / Jesse is amazing! He was responsive to my needs, professional and most…read morehelpful. Addressed everything I needed in an hour! And what a convenience of coming to my home vs trying to fix things over the phone or logging into my system! He is upfront and not driven by ulterior motives of creating more work for himself like other companies and services I've seen and used. I am so thankful for my friend recommending him to me -- I highly recommend him.

At the end of a free consultation, Denton assured me that they could get everything up and running…read morefor $500 and subsequently provided me a written estimate. Unfortunately, rather than spending the time on my equipment, they disconnected my system and sent me a new estimate for $10,000 to reconnect the system they had dismantled. He was extremely aggressive when I informed him that I was not interested in anything more than the $500 of services that I hired them to perform. He refused to reconnect the system that he has dismantled. Elizabeth promised to restore my system to the condition they found it, but instead sent Drew to collect a couple items they had left behind. Drew assured us that he would restore the system, moments before grabbing the couple items they left behind the week before and racing out the door with no explanation.

Nick and Denton immediately came out to complete a wall mounting of multiple TV's in our new…read moreconstruction home when our initial company left us high and dry, that same evening. The time, attention and detail these gentlemen put into explaining all steps and answering all our questions made it so easy. I wish I found them upfront as it would have saved so much time and aggravation. I will only use this crew for any of our needs. I would be recommending their company and services to anyone in need.

My office location in Reston was too far from the POP center so did not have a lot of options for…read morean ISP. MegaPath took us on and provided internet and eventually VoIP as well. Because of our location we struggled with service issues that eventually led us to switch to business class cable once it became available at our site. I just want to say that MegaPath tried very hard to resolve and mitigate the problems we experienced. Their leadership was especially responsive and took personal responsibility for our customer satisfaction. Thank you Craig Young and Rod Brownridge for your professionalism and effort. Excellent customer service!

OGIS is a fantastic outfit. Living in the mountains my Internet service was terrible. At the time…read morewe had tried several network providers, but our results were terrible. I met Jon and asked him to take a look at the problem. He responded promptly and offered an immediate solution to our poor connectivity. He also suggested a hardware improvement that would further speed our connection. When the hardware was available, Jon quickly responded, installing the improvement. We now enjoy great phone and computer service. Jon has always been on time and delivered what he offered. His service was timely and a very fair value. This company is a pleasure to work with.

From the owner: Our mission is simple: provide the fastest and best internet solutions especially in underserved…read morerural areas. At Off-Grid Internet Solutions, we believe in the importance of face-to-face human interaction. While other companies continue to move to less human interaction and more AI, we are offering our in-person help for your technical needs. We believe every situation is unique. We take a customized approach to ensure each and every customer we serve is getting the solution that best fits their needs, even if that solution is not one of our own such as Starlink. We are well equipped to properly and completely install, calibrate and configure Starlink (including roof mounting and cable routing). In addition to our internet solutions, other services we offer include setting up wifi network and devices, live TV/streaming, troubleshooting technical issues, providing one-on-one lessons and tutorials on how to use or setup devices, and general technical support, both in-person and virtual.