I was having a horrible time with help when I called ATT customer service but JEFF at this location…read more(3531 Rt 38, Mt Laurel, NJ) made it quick and easy!!! Thank you again Jeff!!

Some of this is indicative of the company and not just the store, but I had a lot of problems when…read moreI switched from Verizon to ATnT for 2 weeks. The store manager ensured me that I would have coverage at my farmhouse. 2 bars of LTE minimum. I had 0 reception. I saw the chart and he did accurately inform me from the company charts. Then I got a call saying that they were not going to honor my discount until I verified my employment. The manager had done this already, but HQ was asking for me to call. I called and they would not verify even though they had everything they needed. They said I needed to go back to the store and tell them to hit some button. When I got there I saw the associate that I bought the phone from she said that the manager was on leave and wouldn't be back back for a week. 10 days later I still hadn't received a call and the manager was sitting there looking unproductive...my perception! Said he had only recently returned from leave. They were apologetic, but.... Then trying to get a refund since I left less than 2 weeks later explaining that I had left due to poor Customer Service and no reception where I was told I would have reception. But my claim was, of course denied. On the phone with HQ again. Never had these problems with Comcast and happy with to be back with Comcast.

I have been a loyal Metro Pcs customer since 2013. I decided to buy my Husband a new phone for…read moreFather's day. I went on Metro's website and purchased a $150 phone, screen protector, and case totaling $200. I received a confirmation email with an order number. It said if I ordered the phone before 3pm I would get the phone the next day. If i ordered after 3pm, i would get the phone the following day. It said i should expect a email once the phone has been shipped. 6/16 no email. 6/17 I decide to call Metro. The representative told me to respond to the email I received. I told her that I could not respond. She put me on a brief hold and when she came back she said your phone will be delivered via ups by 3pm tomorrow. I said great. 6/18 no delivery. 6/19. I call metro and speak to another representative. He basically calls me a liar because there is no way that the previous rep could give me the ups information . I asked for the Previous customer service reps name and ID number. He was very reluctant to give to me. He gave me her Id number only. He told me the only thing I could do was WRITE to Metro and explain my situation. In the meantime my phone may or may not come. I was obviously upset and asked to speak to a manager. He put me on hold. Got back on the phone and said "hello mam" I said yes.. He then hung up on me. No we did not get disconnected. This is a huge company and this is how I get treated! I have no one to contact but scripted customer service reps. The $200 was taking out of my account but I have to WRITE to a major company in 2020 to get my phone or money back is unacceptable!

I love this place! The whole staff were so helpful, friendly and very welcoming. Their energy as a…read morecollective made me buy thing I didn't even come in for. Anna was so helpful with her beautiful big bright eyes and wide smile. The manager Tu Papa was also helpful. He looks mean, but was as sweet as pie. Mike was very helpful in getting me everything I needed. I recommend anyone opening u a new line of service, switching their service or just want to get the lad test in gadgets to sho here. They made me so comfortable I literally was in the store for two hours. They make you feel that comfortable. And they also, offer televisions connections. But, you have to have already have WiFi. But, they'll be able to explain more than I can. And it helps that the staff are good looking and clean people.

This store is in the same shopping plaza as a lot of other retailers I frequent and I am thinking…read moreabout switching my Internet provider and decided to stop in. The store was busy but as soon as an employee was available they came right over to me. The employee, Lamont, was able to provide options for service and didn't pressure me one bit to make a decision which I appreciated. I will be back because after a bit more research I think I will be going with XFinity.

Extremely friendly service, good hours. They always answer the phone and don't pressure you to sell.read more

Cleaned all the dust out of my charging port and it was super convenient! Would recommend them to…read moreanyone

excellent service reset my phone while I waited, will recommend to anyone if I need help again I…read morewill come back.

We had them install a door a year and one month ago.the stripping on the bottom of the door came…read moreoff.they said the part would be free, but they want $150.00 to install it, because they only honor their work for one year exactly.great customer service

New owner has resulted in declining customer service. From misinformation, to unprofessional…read moreemployees, to all around horrible service. Friant's wasn't like this back in the day.

They tell you not to trust the website and to call before you come into the store because their…read moreonline website doesn't update correctly. I have called the store over 35 times in the past 24 hours. Nobody has picked up. Don't bother coming here, they clearly want you to go somewhere else.

I've came to this GameStop a few times the staff is always polite and helpful, pretty much the best…read moreGameStop around I wish I wasn't exaggerating but they do a good job

I was very satisfied with the experience I had at Cellairis. My Samsung phone was damaged and I…read moreneeded a repair so I could transfer my information to a newly purchased phone. The customer service representative, Mishka, was extremely knowledgeable and friendly. He was able to fix the phone and enabled me to capture the information I needed. The experience at Cellairis was fantastic and I highly recommend using their service.

Paid for a new screen $200 and an extra $20 for the plastic protector. All went quite well. Until…read morethe plastic protector, did it's job and absorbed a drop. I went back to the Walmart location at Market Place Hamilton NJ. The same guy was there gives me a new plastic protector, installs it. Then asks me for another $20. I was shocked. And mentioned that I thought that was a little bit expensive. So he drops the price to $15. BEWARE OF THIS RIP OFF JOINT.