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    Verizon Authorized Retailer, TCC

    1.8 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    2 months ago

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    12 years ago

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    6 years ago

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    12 years ago

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    10 years ago

    Had a very helpful salesperson. Jesse was so helpful. She made switching phones super easy.

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    Best Buy Kankakee

    Best Buy Kankakee

    (30 reviews)

    $$

    Noon appointment, tech wasn't here until 1230, bought my car in at 130…read more Closing in on 3 hours in hard plastic chairs and still waiting, now he is chatting with another employee Evidently my time has no value here Plenty of other companies to spend my time and money at Update, 3 hours 15 Not good

    The creep at the door needs to be replaced, followed by the troll passing itself off as a manager…read more I went there to get a laptop for school. I had to have it delivered. The delivery person who has 1 job, dropped the item.at someone else's house in another suburb altogether. Now, this issue slowed my progress and I went to the store since they cant manage the phones in this store. I walked in and the jerk at the door asked me what I needed. I told him I needed to speak to someone in the order department t about this as I wasn't willing to be charged for this mess. He snapped at me and said he didnt do it so its not his problem. ?? Seriously?? OK, so I asked to speak to the guy who could straighten this out and he just kept coming at me. I finally snapped and told him what I thought of his skills as a greeter. I spoke to the customer service person at the counter and they refunded my money for the missdelivered item. I went to see if I could find one that was in store to avoid this again and get my school stuff done on time. The sales guy on the floor knew less about laptops than I do. So they sent over a female who was once law enforcement to help me. She was great. She alone saved this deal. But she cant carry the entire store. She also informed me that the insurance plan I was sold was more expensive and unnecessary if I bought the membership for 2 years that would have taken care of my electronic issues. So she upgraded my laptop purchase, to a far better unit, didnt upsets me the useless insurance and got me set up on the membership so I can get this fixed in the event something goes wrong. So as I was leaving, the troll passing itself off as a manager got rather caustic with me. He said I needed to treat his friend at the door with respect. The issue was that he had no idea nor would it have mattered to him that I did when I walked into the store but his little buddy got his feelings hurt when he took it upon himself to speak to me as if I was an inconvenience to him and didnt bow to him while I walked in. Not going to happen but this store tucked. The staff there are useless, except for the 1 person who was knowledgeable, professional amd didnt screw me over in the sale. There are other best buys that would be worth the ride to get there if you dont want to deal with rude, immature door staff and their mouth breathing bestie who will blame you for their inability to do their job like adults.

    Verizon Authorized Retailer, TCC - mobilephones - Updated June 2026

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