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    1. O'Reilly Auto Parts

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    Manteno, IL

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    O'Reilly Auto Parts

    5.0 (2 reviews)
    Open 7:30 am - 9:00 pm
    Updated 3 weeks ago

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    Batteries Plus

    Batteries Plus

    4.0
    (15 reviews)
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    In these times it seems that customer service is rare. Companies set up loyalty rewards or…read morecontracts in order to get people to buy their products. Well Batteries plus is the exception to the rule. I walk in as I was having trouble with my phone. A young guy who looked as if he was 12 came to the desk to ask me what he could do...I told him my phone is not even a year old and it was charging right. He looks at the phone then looked at me and said we don't work on Google phones...ughhh but he offered to take to the back and clean the port. No guarantees...needless to say he fixed it and only charged me $10 Highly recommend this place.

    Went to get a new battery and screen for an iPhone, all seemed fine. Got home and the home button…read moreon the phone doesn't work. I took it back, explained, etc. The tech was very understanding and agreed to make it right - a few hours later they called and said the home button broke during repair. Fine, accidents happen. We went over a few options, which seemed pretty reasonable, and we ended up asking them to just refund the screen cost and move the new battery to my wife's phone, which also needed a new one. Not the best, but given the circumstances, something we were willing to work with. We came back after the second round of repair was complete... And after getting home noticed new damage to the screen in my wife's phone (the corner is now lighter than the rest, with a nice streak down to the middle). I'm honestly not sure I want to go back to the same place for yet another repair even if it's free. 4 stars for customer service, 1 star for technical ability. 5 stars for speed of service, but if it isn't good work, does speed matter?

    Interstate Batteries of Central Chicago

    Interstate Batteries of Central Chicago

    3.0
    (2 reviews)

    Brought in my boat battery that I thought was broken. Interstate stated that it probably was fine,…read morebut they wanted to do a super slow charge and diagnostic on it. Since it took three days, they offered me a free loaner. All said and done, my battery was fixed (for free), they recommended a charger, and loaned me a battery all covered under their interstate warranty. I'll be buying all future batteries from there!

    Interstate Batteries in Mokena Illinois is definitely a place that you don't want to shop at Unless…read moreyou are willing to deal with a group of incompetent, unprofessional, lack of customer caring company in the area. I have been purchasing batteries and supplies from this location for the last 15 years. This time I purchased $700 worth of motorhome Batteries. Interstate Batteries had taken my previous batteries and had them tested to advise me on whether or not they were still a good battery. They had informed me that all for batteries were dead and I needed to purchase new ones. After purchasing 4 new ones I drove to my campsite only to find out that they did not give me back my battery cable post caps Which secure the cable to the post. Needless to say my entire weekend was ruined. When I left a message regarding the missing items from my old batteries nobody returned a phone call. I showed up two days later and was confronted by the owner's son approached me with the I don't give a shit attitude towards me. He did not like the Fact I left a heated message on his business phone. He also didn't like the fact I raised my voice due to the lack of his care. His exact words were and I "you should of removed those items before giving us The battery. The fact that it was my responsibility to make sure all of the cables and Nuts were removed from the old Battery. He didn't care about the fact that he took all 4 batteries from me to test them to see whether or not they were still good. I now will question the fact on whether or not the $700 in new batteries I purchased were truly something I needed. I guess I'll never know for sure. The one thing I know for sure I will never conducts business at that location again. I'm dumbfounded by the lack of customer care or even an apology of what they did and how it ruined my entire travel weekend.

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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