What a complete trash hole of an excuse for a place to get att service. These employees have this…read moreenergy about them that is totally "this is not our problem, this is your problem" I will continue to spread the word about how egregious their customer service is

The absolute worst, most unprofessional place i have EVER stepped into. Tom, the manager and his…read morevile, rude, older woman counterpart are not only useless but clearly dont care a bit about customer service. She laughs at customers, while being rude and obnoxious and he stands by watching, leaving the customers to squirm. They are AWFUL.

Professional service, best prices in the area. Harry can fix just about anything and has over 10…read moreyears experience. For your first screen replacement, you receive a free screen protector, that he installs and a new case too! There is also a 30 day guarantee!! Se habla español. Family owned and operated!

Best customer service I've ever encountered. Harry was the man and knew everything there was to…read moreknow about fixing my iPhone 11. I shopped around before hand and Harry's price beat the competition buy a landslide. Highly recommend.

Poor service. likes to call people crazy and say that they're liars because they point out facts…read morelike why sell doesn't matter what they pay for the phone knowing that they're in a jam one that you say is unlocked but yet now he still has to pay to use his services because it wasn't fully unlocked. Apparently I don't know, but that's not even the problem. The problem is the not even five months old and . It shuts off after being on the phone for 15 minutes so what good is that phone? I don't care how much you paid for it every time I post to them they ignore my messages. They delete post from Facebook so I figured let's do a yelp review. Maybe it'll get the point and stop making it look like it's my problem when it's their problem instead of apologizing instead of offering something they sit there and call me crazy and call me a liar. Really wish I could post a video of the glitching phone.

Backup support. Picks up the phone and answers the questions. Problem solved…read more New problem is with Yelp - requiring 85 more characters to post this review.

Installation services are dismal. Waiting two months for them to bury the cable and now they say I…read morehave to wait until spring! Plus, they don't even take complaints and there isn't a customer service department. They just try to upsell you to fiber.

Today has to be the additive to services already gone sour. I received an internet phone service…read moreand no literature to services. I called Tech support who told me to access a website and transferred me back to customer service. Well, it did get worst AnnMarie, followed by Raven told me it was not there jobs and technical support should help me. When I asked for who or if someone could call me back would be a help; I was told to not tell her how to do her job. This is unacceptable to not value a customer and basically did not want to hear of all of the concerns I presented. I requested a call back as for this was unacceptable! The services for our county are very limited and this company has no afterhours services and the customer service today was just the worst.

Came in to get a new quick charger cable for my iPhone 12. Staff was knowledgeable and friendly,…read moreand FAST - in and out in 5 minutes. These guys have also given me several battery changes over the years (I'm a rideshare driver and it drains my battery fast) and they always do great work.

The only thing I dislike about Berkshire Wireless Repair is that they are very expensive. They…read morewanted $250 for my cracked iPhone 6s screen to be replaced which I felt was outrageous. I found that you can get your iPhone fixed for at least $100 less if you just go to an actual Apple Store. That way it won't even break your warranty and you're getting it fixed by the actual company you got it from. The staff is very kind any time I have had to talk to them and answered all of my questions when I had any.