Arianna, the manager was too worried about not being able to add avocado ranch to her sandwich then…read morehelping me or anyone else. This place sucks thanks to the "customer service". If I were the general manager I will think about solving this issue.

Went into T-Mobile Store for the free phones promotion for new customers. Told we'd have to make…read moredown payment $880 for five new phones and we'd get credit over 24 months. Different from how we've done business with Verizon, MetroPCS and Cricket over 13 years. The T-Mobile store also sold us on Samsung watches, promo again for new customers, down payment over $700 with the promise of credit back over 24 months. We expected our first bill to be Military Plan $135, no additional fees under Military Plan. Minus credits near $119. Our first bill was $235 with no credits back from the down payments, FREE phones and watches. Call Center/Customer Service wasn't helpful at all, quoting us promos from previous months and re-directed us to the T-Mobile store. To our surprise, the T-Mobile store didn't dispute the promotional, any offers or credits. They actual confirms FREE phones and watches. They got on the phone with some help desk. Our next T-Mobile bill was corrected @ $119, with Military plan and credits. Our third bill came, this time $179 bill. Come on! Called T-Mobile customer service again spoke with Joseph (agent) and Nickie (floor supervisor or some title). Again unhelpful. We have a written copy of the offer, we were given certain model due to the offer and our 2nd bill was correct, and still were not offer correction, adjustment, credit. After being told by Nickie she was the highest level at T-Mobile, we were done.

I have been on the phone for over an hour and a half. Keep getting tech support and them telling me…read moreto perform test, and still have the same problem. Going from one department to another and still have the same issued. Two hours later they issue a repair ticket for 2 days from to today. When the tech first came out he installed the system but never gave us paperwork, therefore when they asked a question of account number we could not provide any info. Also they took forever to find us and once they did couldn't resolve the problem anyway. Very unhappy with their services, and professionalism. Try another cable company, this one SUCKS.

Internet service is good but for the second time in a year I have a wire running across my front…read moreyard with flags, and duck tape across my driveway. This causes a Tripp hazard and a problem with grass cutting. I can't understand this when I it only takes 15 minutes to run the wire through the conduit. It's an eyesore and a bad business practice!!!

I was sold a 50Mbps connection from these guys. The installation was screwed up form the beginning…read more The connection was solid during non-peak hours but no where near the advertised speed. I was getting download speeds similar to my 3mbps DSL connection I had previously. I had intermittent up and down times and at peak times the connection could slow to a crawl. Less than DSL.

Roberto is a phenomenal employee. He helped us with everything we needed and more. Any time we need…read morehelp with our phones or our phone plan we're coming back and asking for him. He knows the products and services very well. Someone should give him a raise!

Super slow. Horrible customer service. Purchasing 3 phones took over 3 hours. Then I had to return…read moreagain for another hour to rectify a problem that was created on the first visit

Tommy and the team at Bayshore interactive were very helpful in providing IT consulting services…read morefor our fast growing company. We had some challenges figuring out an IT roadmap that was going to give us the best ROI very quickly. They assisted us in figuring out how to integrate our current ERP system with a more secure and robust internet infrastructure. I highly recommend Tommy and Bayshore Interactive if you want a professional and highly efficient IT partner.

Bayshore has saved me from so many IT nightmares--I couldn't live without them. My business…read moreoperates completely in the cloud so any problems with our internet completely shuts us down. I had been having a huge issue with our wireless signal extending throughout our building and I was told it could not be fixed by IT reps from two different companies. When I consulted Tommy from Bayshore about my issue he immediately had a solution and installed an amazing device that gave me wireless signal down the entire entire street block. He and his entire team are incredibly knowledgeable and resourceful. He doesn't just find a solution--he finds the best solution available--no shortcuts. If you need someone you and your business can depend on, call Bayshore Interactive--you won't be disappointed.

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