Just be mindful of everything you hear from these cheap salesmen. Somehow got stuck paying for insurance I didn't want...somehow got charged for Disney plus that I didn't sign up for and definitely don't bother getting screwed with the lifetime replacement screen protector. Doesn't actually provide that service and is much easier to get three protector from Amazon for half the money. Salesmen basically said the f you want to try again for the deal to buy another protector. What a scam Verizon has become. Can't wait for contract to be up and be done. Nothing special about them anymore if ever. read more

Not great! Very annoyed with customer service. I no longer have an account with them, and they charged my card 640$ and refused to let me speak to a manager or supervisor when asked. read more

This company sells products that nearly start fires in your vehicle and negatively affect your phone and then do not take responsibility for the damage their products cause. My phone is dying at record speed and they offer to have their manager call me tomorrow instead of reordering a phone that will hold a charge and a reliable charger. After the subpar assistance I received from this authorized retailer, I received excellent treatment from the CORPORATE store in Mishawaka. The caring staff in Mishawaka informed me that they ordered a new phone (I have insurance) to be shipped to my home, after inspecting my damaged phone. I also called Verizon Wireless customer service directly and made a verbal complaint against this Elkhart store. They offered a sincere apology and are sending me a Verizon car charger. I will take my business to the corporate store in Mishawaka from now on. read more

Verizon Authorized Retailer, TCC - Mobile Phones Near Me - Elkhart, Indiana

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The service was amazing he helped us out right away and helped me get a new iPhone 14 pro

We came into Verizon to upgrade a mobile phone. Dean, the salesperson, did an outstanding job in finding the right phone for our needs. He was knowledgeable and personable. We felt comfortable that Dean was interested in selling us what we wanted and needed. I would highly recommend Dean at this Verizon location. read more

I never write reviews but had to on this store. I purchased a $255 Samsung phone and was encouraged to buy a car charger, glass protector & case ($150 valye) I went into the store to exchange the phone case less than 24 hours of purchasing it bc it was already looking worn. They wouldn't exchange it bc they said they couldn't in turn resell it. I would highly suggest not purchasing from this store especially since they are not direct Verizon store. Make sure to go to a Verizon store in Elkhart not an affiliate as this store is. Verizon would have kindly exchanged this for me esp since i just purchased yesterday. This store doesn't backup their customer service at all. read more

This place is awesome. Every time I come in I get greeted at the door. Best Verizon experience in town.

There customer service is horrible, my phone was broke after just buying it and took it back and they would not do anything about it. Verizon home office took care of it for me. Its too bad cause they were so horrible at this location that we will now drive to granger and spend our money there. read more